Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.50

4.5 Rating 5,765 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,765 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service kept up dated well packaged”

Helpful Report

Thank you so much for your 5 star rating, Terence! We are so glad that you had a great experience shopping with us at Lamps2udirect.com and appreciate your compliments on our good service, keeping you up-to-date as well as our well-packaged deliveries. We thank you for your loyalty.

“Excellent service, couldn't ask for more.”

Helpful Report

Thank you Nigel for your generous 5 star rating of Lamps2udirect.com. We are delighted to hear that you found our service "Excellent" and "couldn't ask for more". We look forward to helping you again soon.

“Great to find this seller of hard to get light bulbs and other things besides. Speedy delivery, excellent value for money, will be using them again and highly recommended!”

Helpful Report

Thank you Brian for your 5 star rating of Lamps2Udirect.com! We are so glad to hear that you had a great experience with us. We are proud to have been able to provide you with hard to find light bulbs and other items, speedy delivery, and excellent value for money all in one place. We look forward to helping you out with all of your lighting and accessory needs in the future. Your kind words and recommendation are truly appreciated!

“Ordered and delivered in a couple of days. Well pleased. Thanks”

Helpful Report

Thank you so much for your wonderful review Brian! We really appreciate your 5 star rating of Lamps2uDirect.com. We are so glad to hear that you were pleased with the speed of ordering and delivery of your order. Thank you for being a valued customer!

“Made order very easily, payment taken no problem. I had to contact them after 2xweeks to say I had no information and no product. Emailed back to tell me, oh sorry that item is out if stock and we had to reorder we will gave them in a week, then you will get yours. Very Dissapointed communication was extremely poor. 4 weeks later product arrived. Will not order again.”

Helpful Report

Thank you for taking the time to review your experience with Lamps2udirect.com. We're sorry for any disappointment caused due to out of stock items and poor communication. We understand how frustrating this must have been and would like to make it right. Could you please provide us with more detail as to what the communication issue was so we can better improve our service? We greatly appreciate your feedback and hope that we can provide a better experience moving forward.

“Pleased with purchase and good price, delivered on time will use Lamps2udirect again”

Helpful Report

Thank you so much for your 5 star rating of Lamps2udirect! We are so glad you are pleased with your purchase and that you found our price to be good. We appreciate that your delivery was on time, and we hope to have the pleasure of serving you again in the future.

“Excellent service. Well packaged to ensure items arrived intact.”

Helpful Report

Thank you so much for your 5 star rating! We are delighted to know that our excellent service and well packaged items arrived in perfect condition. We are so appreciative of your kind compliments and glad that we could provide you with a great shopping experience.

“All was good, thank you”

Helpful Report

Thank you so much for taking the time to rate our store Lamps2udirect.com with 4 stars. We truly appreciate your loyalty and are thrilled to know that everything was good. We hope you'll visit us again soon!

“Ordered 4-gang extension lead but item was out of stock. Lamps2udirect emailed to inform me and kept me posted throughout. Excellent company and great trading experience. Pleasure to do business with. I’ll be back!”

Helpful Report

Thank you very much for your generous 5-star rating of Lamps2udirect.com! We are delighted that you enjoyed your trading experience. We aim to provide excellent customer service and are glad to hear that this was the case. It is great to hear that we kept you informed even when the item you ordered was out of stock. We value your feedback and are glad to have you as a customer. We look forward to seeing you again soon!

“Telephone service was great but both tubes were shattered in transit. Maybe you need to get on to Royal Mail over this.”

Helpful Report

Thank you Adam for taking the time to share your experience with Lamps2udirect.com. We appreciate your feedback and are sorry to hear that the two tubes were shattered in transit, despite the great telephone service you received. Can you tell us more about how this happened and what we can do to make things better?

“Very pleased with the product and also the efficient service and delivery.”

Helpful Report

Thank you so much for giving Lamps2udirect.com a 5 star rating. We are so pleased that you were very satisfied with our product and service. We really appreciate you taking the time to share your feedback with us. Thank you again!

“Does the job, very pleased.”

Helpful Report

Thank you so much, Harold, for taking the time to rate Lamps2uDirect.com with 5 stars! We are so pleased to hear that our site is doing the job for you and you are very satisfied. Your feedback is much appreciated!

“Quality product,well priced and fast delivery Good job. Thank you”

Helpful Report

Thank you so much for your 5-star rating, Peter! We really appreciate your positive feedback regarding the quality of our products, our competitive pricing, and our fast delivery. It means a lot to us!

“Good service - the bulbs arrived in good time and are as bright as promised. Thank you!”

Helpful Report

Thank you so much for your 5 star rating for Lamps2udirect.com! We are delighted to hear that the bulbs arrived in good time and are meeting your expectations. We truly appreciate your positive review, and thank you for your business.

“Great service”

Helpful Report

Thank you Paul for your 5 star rating of Lamps2udirect.com! We are very happy to hear that you have had a great service from us.

“Excellent service to provide a hard to find square bulb”

Helpful Report

Thank you so much for your 5 star rating of Lamps2udirect.com! It's great to hear that you found the hard-to-find square bulb that you were searching for, and that our excellent service has provided you with the best online purchasing experience. We're thrilled that you enjoyed our services. Thank you again!

“Product originally specified was changed to a quality equivalent which was tested as satisfactory. Simple order process, timely delivery well-packeged”

Helpful Report

Thank you, ALAN, for your 5 star rating of Lamps2udirect.com. We are thrilled to hear that our product, originally specified as changed to a quality equivalent, has been tested and considered satisfactory. Furthermore, we're delighted that you found the ordering process simple, the delivery timely, and the packaging to be well done. We really appreciate your feedback!

“First lamp used failed to work”

Helpful Report

Thank you so much, Jim, for your kind feedback about Lamps2udirect.com! We are genuinely glad to know that you've had a successful and enjoyable shopping experience with us. We take great pride in offering a wide variety of quality products at great prices, and we are dedicated to providing excellent customer service. We love hearing reviews like yours that let us know we are doing something right. If you ever need help with something, please don't hesitate to reach out to us. Please get in touch with us directly regarding the faulty lamp. Thanks again for your review - we sincerely appreciate it!

“Excellent service and value. The items took a little bit longer to arrive, but it was very easy to contact the company who explained the reason very well. Good customer service and communication.”

Helpful Report

Thanks for the 5-star rating, Lorraine! We're glad that the items took a little bit longer than expected to get to you, but that our customer service and communication was good enough to keep you informed when that happened. We're always working hard to make sure we offer both excellent service and value to our customers.

“Excellent service. I queried a delay in receiving the lamps ordered. I received a reply very quickly explaining reason for the delay and given an estimated date if despatch. I was kept informed on despatch and they then arrived swiftly.”

Helpful Report

Thank you for your glowing review! We are so pleased to hear that you received excellent service from us, including prompt responses and helpful information about the delays. We strive to provide outstanding customer service to make sure our customers have the best experience with us. Thank you again for your kind words.

Lamps2udirect.com is rated 4.5 based on 5,765 reviews