Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,681 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and product”

Helpful Report

Thank you so much, Graham, for your 5 star rating of Lamps2udirect.com! We are delighted to hear you had a very good experience with our service and product.

“As they did not have the product they refunded very promptly.”

Helpful Report

Hey Hilary, Thank you so much for your feedback on Lamps2Udirect.com! We are glad to hear that you have had a good experience with us so far. We strive to provide our customers with great products at competitive prices, quick and reliable shipping, and excellent customer service. We appreciate you taking the time to leave us your review and we are glad that it was a positive one. If you ever need any assistance with an order, don't hesitate to reach out to us. We are dedicated to making sure our customers are 100% satisfied. Thanks for choosing Lamps2Udirect.com! Regards, Lamps2Udirect Team

“Great Service”

Helpful Report

Thank you, Simon, for your 5-star rating of Lamps2udirect.com. We're so glad to hear that you appreciate the great service we provide.

“Thanks for the order - all good.”

Helpful Report

Thank you so much, Paul! We really appreciate you taking the time to rate us 5 stars! We're glad to hear you had a great experience with Lamps2udirect.com. Thanks for the order - all good!

“Just as described very helpful”

Helpful Report

Thank you so much for the 5 star rating, Rachel! We are so glad to hear you were satisfied with your purchase from Lamps2udirect.com, and that the product was just as described. Thanks again!

“Have still not received my order. Martin has been very good & is a credit to your company but I would rate you more If I had received my order”

Helpful Report

Thank you so much for taking the time to share your feedback and experience with Lamps2udirect.com. I am sorry to hear that you have still not received your order. We are committed to providing our customers with an outstanding level of service and I apologize that we have not met your expectations in this instance. Thank you again for your honest feedback.

“Had to wait for items to be in stock, which I had to enquire about rather than being told in advance. They did respond quickly. After that, service was good, items arrived as advised and were well packaged. Better price than Amazon. Would recommend.”

Helpful Report

Thank you for your 4-star review, Simon! We appreciate your positive feedback and understanding. We're glad you found the prices to be better than Amazon and the service to be excellent overall. We appreciate you taking the time to share your experience. Hopefully we can earn a 5 star review on your next order!

“quick and correct response”

Helpful Report

Thank you so much for rating Lamps2udirect.com with 5 stars. We really appreciate your feedback. We are committed to providing quick and correct responses to customers and it is nice to hear that our efforts are being recognized. Thank you.

“I had great difficulty locating the lightbulbs locally. Totally delighted with Lamps 2 udirect.”

Helpful Report

Thank you so much Alison for your 5 star rating of Lamps2udirect.com. I'm glad that you were able to find the lightbulbs you needed. It was much easier than trying to locate them locally. I'm totally delighted with Lamps2udirect.com too!

“very pleased with light, good quality, quick delivery”

Helpful Report

Thank you so much for your fantastic 5 star rating of Lamps2udirect.com! We are absolutely delighted to hear that you are very pleased with the light and think it is of good quality with quick delivery. We really appreciate your positive feedback and we are thankful for your support!

“Excellent all round service. Just what I needed.”

Helpful Report

Thank you so much for the 5 star rating, Dave! We're glad you had an excellent experience with our all round service and that we were able to provide you with just what you needed. Thank you for your wonderful review!

“Lamp works, came on time, what else can I say!”

Helpful Report

Thank you for your wonderful five-star rating of Lamps2udirect.com! We're glad to hear that the Lamp works and came on time. We really appreciate your positive review and feedback – it means a lot to us! Thanks again for your kind words!

“Fast hassle free service I would highly recommend thanks”

Helpful Report

Thank you so much for your 5 star rating of Lamps2udirect.com! We are so pleased that you had a great experience with us. We also appreciate your kind words about our "Fast hassle free service". We are delighted that you would highly recommend us. Thank you again for your review!

“Quick and efficient service”

Helpful Report

Hello Stuart, Thank you so much for such a wonderful 5-star review for Lamps2udirect.com! We appreciate the kind words about our quick and efficient service. We value your loyalty as a customer and thank you for supporting our company.

“Fantastic product . Quick delivery and exactly what I needed. Thank-you.”

Helpful Report

Thank you so much for the positive review and your 5 star rating of Lamps2udirect.com! We are so glad to hear that you were pleased with the product, quick delivery and that it was exactly what you needed. We appreciate your feedback and thank you again!

“Good prices and products, excellent service.”

Helpful Report

Thank you, Salim, for your 5 star rating of Lamps2uDirect.com! We're delighted to hear that you are pleased with our good prices, quality products and excellent service.

“Fast service. value for money.”

Helpful Report

Thank you for your 5 star rating of Lamps2udirect.com, John! We really appreciate your kind words about our fast service and value for money.

“Wrong transformers delivered. When the correct transformers arrived they were wired incorrectly.”

Helpful Report

Thank you so much for your feedback about Lamps2udirect.com! We really appreciate you taking the time to let us know your experience. We’re sorry that you received wrong transformers when you ordered from us. It sounds like they were also wired incorrectly when they did arrive. We’d like to do what we can to make things better. Could you provide more information about your experience and how we can improve? We value your feedback and would really appreciate it. Thanks again for giving us your review!

“Very good, was an issue which meant they couldn't do next day delivery, pro actively refunded that part. Products arrived well packaged and as described.”

Helpful Report

Thank you so much for the 5 star rating! We are glad that you liked our products and that we proactively refunded the part of the order that didn't qualify for next day delivery. We will continue to ensure our customers get high-quality products and services!

“These guys are great, with a wide choice of products at very keen prices. Their customer service is commendable!”

Helpful Report

Thank you so much for your 5 star rating, Mark! We're delighted to hear that you appreciate the vast selection of products at particularly competitive prices Lamps2uDirect.com has to offer. Additionally, it's wonderful that you're so pleased with our customer service! Our utmost priority is to ensure customer satisfaction, and it's great to know that we've done just that!

Lamps2udirect.com is rated 4.5 based on 5,681 reviews