Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,838 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,838 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 5th March 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Able to supply required product I could not find elsewhere.”

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“No problems with the item , delivered when specified , items as ordered and correct”

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“Light as expected. Fitted well.”

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“Good, efficient service.”

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“Good ordering system. Communication post order not so good. One lamp faulty and I was offered a refund or a replacement. Have opted for replacement after confirming that all other bulbs are ok. But have had none mail back to confirm they will desist h one replacement bulb. To get five stars you need to improve your communication. More e mailing required!”

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“Good service and quick delivery”

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“I found it so difficult, and nigh on impossible, to purchase locally the bulbs that I needed to replace the ones that had warn out in my household. On prowsing the internet I came across Lamps2udirect and found the bulbs that I thought would replace the expired ones so put an order in. Fortunately the ones I received were ideal replacements so I ordered a further two packs as future replacements. The service I received from Lamps2udirect was superb and I would definitely recommend them to others.”

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“Ordered,arrived what more can be said.”

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“One LED flourescent tube arrived broken; replacement was promptly sent after I sent photo.”

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“Easy to find product and order.”

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“Needed a hard to find bulb and found it here. Bit late arriving but all forgiven. Would like vat to be indicted in online price. 👍”

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“Prices very good - Delivery on time - Packing could be better .”

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“Very good price and products”

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“Excellent product/price......helpful advice.....rather spoiled by messed-up address label”

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Dear Terry,Thank you for taking the time to rate Lamps2udirect.com with 4 stars. We genuinely appreciate your feedback and are thrilled to hear that you had a positive experience with our products and prices. We always strive to provide excellent quality and competitive prices to our valued customers like yourself. We are sorry to hear about the issue you faced with the address label. Our utmost goal is to ensure hassle-free delivery, and we apologize for any inconvenience caused. Rest assured, we have taken note of your feedback and will work diligently to rectify such errors in the future. If you have any further concerns or questions, please don't hesitate to reach out to our customer support team. We are always here to assist you and provide helpful advice. Thank you once again for your kind words and for choosing Lamps2udirect.com. We truly value your support. Best regards, The Lamps2udirect.com Team

“From point of placing order the deliery was a little slow, but otherwise an execellent service in providing my requirements as a result of a very good website.”

Helpful Report

Dear Michael,Thank you so much for taking the time to rate Lamps2udirect.com with 4 stars! We really appreciate your feedback and are thrilled to hear that you found our website to be excellent in providing your requirements. We apologize for any inconvenience caused by the slight delay in delivery. We understand the importance of prompt service and we will do our best to improve in this area. Your satisfaction is our top priority, and we are glad to have met your expectations overall. If you have any further suggestions or if there's anything else we can assist you with, please feel free to let us know. We hope to serve you even better in the future! Best regards, Lamps2udirect.com team

“We were able to order online fairly simply. The bulb we needed, a T4, wasnot possible to obtain from our local shops who advised going online. The bulb arrived, as promised by post, safely and securely. It is now installed and functioning. We will continue to use Lamps2udirect”

Helpful Report

Dear Christopher,Thank you so much for taking the time to leave a 4-star rating for Lamps2udirect.com! We truly appreciate your feedback and are delighted to hear about your positive experience. We're thrilled that you found our online ordering process simple and convenient. It's great to know that we were able to provide you with the T4 bulb that you needed, especially when local shops suggested going online. We always strive to ensure safe and secure delivery, and we're glad to hear that your bulb arrived as promised. It's wonderful to hear that the bulb is now installed and functioning properly. We take pride in offering high-quality products that meet our customers' needs, and we're pleased to have been able to assist you. Thank you for choosing Lamps2udirect.com as your go-to source for your lighting needs. We're committed to providing excellent service and look forward to serving you again in the future.

“The complete process from order through to delivery was simple and straightforward. The product is well made and of good quality.”

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“Correct products received in good time.”

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“Bulbs worked. Delivery average”

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Dear Jim,Thank you for awarding Lamps2udirect.com with a fantastic 4-star rating! We greatly appreciate your feedback and are thrilled to hear that the bulbs you purchased from us worked well. We continuously strive to improve our delivery services and ensure a seamless experience for our valued customers like yourself. Thank you again for choosing Lamps2udirect.com. Should you have any further inquiries or require assistance in the future, please don't hesitate to reach out to us.

“Great products, exactly as advertised; used this supplier previously. This time only 4 stars rather than 5 stars due to a delay in delivery time and no advuc Email advising me so. Recommended supplier!”

Helpful Report

Thank you so much for your 4-star rating of Lamps2udirect.com! We truly appreciate your continuous support and loyalty as a valued customer. We're glad to hear that you found our products to be great and exactly as advertised. Your positive feedback encourages us to keep delivering excellent service. We apologize for the delay in the delivery time and the lack of advance email notification. Rest assured, we take your feedback seriously and we will make sure to improve our communication in such situations moving forward. Your satisfaction is our top priority. Once again, we appreciate your trust in us as your preferred supplier. Should you have any further queries or require any assistance, please feel free to reach out to us. We're here to help!

Lamps2udirect.com is rated 4.5 based on 5,838 reviews