Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,681 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, website is easy to navigate and an extensive well priced range. Have never let me down.”

Helpful Report

Thank you so much for your 5 star rating of Lamps2udirect.com, David! We truly appreciate your kind words regarding our quick delivery, easy to navigate website, extensive and well priced range - it's wonderful to hear that you've never been let down!

“Item arrived on time. Expensive postage though for such an inexpensive, small item. However, I was unable to find the bulb needed elsewhere.”

Helpful Report

Thank you for taking the time to share your feedback about Lamps2udirect.com with us, John. We take customer satisfaction seriously and we’re glad to hear that you’ve had a great experience shopping with us. We strive to always provide high-quality products and services at the most competitive prices. We also offer personalized customer support to ensure that any issue or question is addressed quickly and accurately. Our standard delivery charge is £4.50 if your order is below £45 and is advised prior to ordering. We also offer free UK delivery on all lighting orders over £45.00 on our site - www.lamps2udirect.com.

“Great service”

Helpful Report

Thank you, Paul, for your 5-star rating of Lamps2udirect.com! We are very pleased to hear that you appreciated our great service.

“Bulbs were not suitable and although it turned out it should have been my responsibility to order the correct ones the after sales communication was very negative and ended up with a product I couldn’t use.”

Helpful Report

Thank you so much for your feedback, Kevin. We really appreciate you taking the time to let us know about your experience with Lamps2udirect.com. We apologize for the problems you encountered, but with anything, isn't it always the customers responsibility to 'order the correct' item? We are sorry you were using the wrong item which resulted in the product failing, but we are unable to accept returns for items that are damaged through no fault of our own. Again, this is pretty standard procedure.

“No problems”

Helpful Report

Thank you, Rob, for rating Lamps2udirect.com with 5 stars! We are so pleased that you have had a great experience with us. No problems!

“Very good service”

Helpful Report

Thank you so much for the glowing 5 star review, Andrew! We are delighted to hear that you loved our service. Your kind words mean a lot to us. Thank you for choosing Lamps2udirect.com.

“Perfect LED replacement for under counter light system. Quick delivery and well packaged.”

Helpful Report

Thank you for your 5 star rating for Lamps2udirect.com. We are delighted that you found our Perfect LED replacement for under counter light system to be great. We appreciate your feedback about the quick delivery and packaging. Thank you for choosing our products.

“Absolutely excellent service Staff very very knowledgeable.”

Helpful Report

Thank you so much for the glowing 5 star review, Steven! We are delighted that you were so pleased with our excellent customer service and knowledgeable staff.

“Prompt delivery of well insulated packages.”

Helpful Report

Thank you so much for your 5 star rating, Derek! We're glad to hear that our products and prompt delivery are meeting your expectations. We appreciate your feedback!

“Great service and I was pleased to be able to contact them by phone before ordering online to check what I needed. Very efficient and bulbs arrived quickly.”

Helpful Report

Thank you so much for the 5-star rating. It is wonderful to hear that you had such a good experience at Lamps2udirect.com - from the great service to the quick delivery of the bulbs. We appreciate your feedback and are so pleased that you were able to get in touch with us by phone to clarify what you needed before ordering. We look forward to doing business with you again soon.

“Quick service and delivery. Very Happy.”

Helpful Report

Thank you very much for your 5 star rating, Robert! We appreciate your kind words about the Quick service and delivery. We are very happy that you had a good experience with us. Your satisfaction is our top priority!

“Well packaged and timely delivery and good quality product.”

Helpful Report

Thank you Paul, we are delighted to hear that you have had a positive experience shopping with Lamps2udirect.com. We are especially pleased that you have found our packaging, delivery and product quality to be right up your alley. We value your five-star rating and greatly appreciate it.

“Excellent experience. Ordered using standard delivery and goods arrived next day.”

Helpful Report

Thank you for your 5-star rating of Lamps2udirect.com! We are glad to have had the opportunity to provide you with an excellent experience. Your loyalty in ordering using standard delivery and receiving your goods the very next day is appreciated. Thank you for choosing Lamps2udirect.com!

“Great service and product 👍”

Helpful Report

Thanks David for your 5 star rating of Lamps2udirect.com! We really appreciate your positive feedback and it's great to hear that you had a great experience with our services and product. We thank you for your support!

“They stock a huge of lamps and despatch is very quick and they provide an excellent service.”

Helpful Report

Thank you so much for the 5 star rating! We really appreciate it. We are delighted to hear that our wide selection of lamps and hassle-free despatch service have helped to make your shopping experience with us so positive. We thank you for your loyalty and look forward to welcoming you back soon.

“Good price, arrived safely, work well. Hopefully save me money, but much improved lighting in the workplace”

Helpful Report

Thank you for your great review of Lamps2udirect.com, Jonathan! We are glad to hear that you found good prices, that your order arrived safely, and that the lamps work well. We are thrilled that you are satisfied and that your workplace's lighting is now much improved. Your kind words mean a lot to us!

“Brilliant good and safe delivery”

Helpful Report

Thank you so much for giving Lamps2Udirect.com a 5 star rating! We are very happy that you found our delivery to be brilliant, good, and safe. We strive to build positive relationships with our customers and your review means a lot to us. Thanks again!

“I had a technical question before I could confidentially order the correct lamp, my email was answered immediately - and on a Sunday!!”

Helpful Report

Thank you so much for the 5 star rating of Lamps2udirect.com! I am thrilled to hear that you had a great experience with our customer service when you had a technical question. We appreciate the kind words and we are glad that we were able to respond to your email promptly, even on a Sunday. Thank you for choosing Lamps2udirect.com!

“Navigation Lamps arrived well-packed, safe and sound, they are perfect for the Navigation Lights used on large Ships.”

Helpful Report

Thank you, Colin, for your 5-star rating of Lamps2udirect.com! We are so glad that you are pleased with your purchase of navigation lamps, which arrived safely and soundly. We appreciate your business!

“Very help full when i called with an enquiry”

Helpful Report

Thank you so much for your 4-star rating of Lamps2udirect.com! We are so glad to hear that our customer service team was very helpful when you called with an enquiry. We appreciate your kind feedback.

Lamps2udirect.com is rated 4.5 based on 5,681 reviews