Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,838 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,838 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 5th March 2025

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very slow delivery, had to call them to see where my order was.”

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“Item was not the brand I ordered or pictured, but did the job. I could have bought the delivered brand for less locally. Couldn't be bothered to send it back as it was within spec, but lesson learned.”

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“Two bulbs out of 7 not working.”

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“Ordered 2 Philips 55W UV tubes however compatible Osram tubes were delivered instead. Would normally not be an issue but these are labelled as made in Russia! Probably bought stock before the current problem but not somewhere we should buy from at the moment!”

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“Delivery was very slow”

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“Disappointing that the order suggested no delivery charge, but the charge was taken from my card.”

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“I ordered the light bulbs and told they were in stock and would be delivered, unfortunately after delivery date had passed I emailed only to be told the bulbs would not be in stock for a month. Lack of communication re that.”

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“Yes nice company but - delivery of my order was pathetic because you were out of stock. Would have been courtesy’ to inform me as I needed the lamps urgently. I could not complete my garden renovation”

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“During these testing times light bulbs especially for appliances such as cooker hoods, aren't readily available to purchase locally. Lamps2UDirect.com solve this issue greatly....”

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“I purchased these incandescent lamps to use on a dimmer switch it flashed several times and then died, so I am unable to give an opinion on their quality except that for me they failed miserably when I used them.”

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“Delivery very slow”

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“The product I ordered was not suitable, but it's not your fault as there were lots to choose from and I had to guess. Also, it took a long time to arrive, but it's probably the Christmas post”

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“Slow delivery”

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“Only because one Bulb was broken”

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“Good not great. Not bad”

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“I don't find value in the common practice of asking customers to rate service ./ I know too many who lie in what they think is the required flattery”

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“Took much longer than expected to arrive.”

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Thank you for your feedback, Peter, Apologies for the delay. Unfortunately, there seems to be an issue with Royal Mail and couriers in general at the moment, which has resulted in us extending our delivery times. Thank you for your patience.

“Satisfactory product, but delivery took three weeks! I resorted to cancelling payment when it arrived in the nick of time.”

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“Very good transit and delivery arrangements. I was hoping that the tube would work in a rapid/quick start batten, but it does not light in those fittings. However, It works in battens having a plug-in starter, so I can use it in those fittings only, where it works well. So, in short, it is not as versatile as I had hoped.”

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“Lamps came eventually 10 days after ordering I had to chase them but once I did they sent them out that day.”

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Lamps2udirect.com is rated 4.5 based on 5,838 reviews