Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,838 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,838 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 5th March 2025

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a product, onsite it was in stock but didn't turn up in the time frame specified, when enquired was told it was out of stock and awaiting more stock. I ordered a lamp for a fibre optic Christmas tree so we were all bitterly disappointed when the lamp didn't turn up until the middle of December, a Christmas tree with no lights is not good.”

Helpful Report

“Still not received item yet after a month . Talked to staff again yesterday who are investigating the issue. Postage stroke was original issue apparently but still no items delivered.”

Helpful Report

“I had to chase why no delivery. Only after I chased was I told that they had to order more stock, so now waiting for the next delivery of stock. I would expect the company to tell me there is a problem with my order”

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“Ordered and never came. Phone number just asked us email. Never responded to an email and I had a refund thankfully through my payment method. I have two stars because I at least had my money back but that was via third party.”

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“I have made the purchase quite a while ago and still waiting for delivery. Without this long waiting time the score would have been 5.”

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“latedelivery no explanation without prompting”

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“Ordered lamps money taken when lamps were out of stock then waited over a week for items I needed urgently. Wouldn't recommend”

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“Ordered lightbulbs more than a month ago, after some follow up I was told 10 days ago that the order had just been shipped (no tracking number provided). But nothing received so far and no response to my follow ups.”

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“Vey disappointed in the colour of the lamps. I had chosen a pale pink but the ones that arrived are a bright pinkish/orange so not really suitable for what I wanted.”

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“Order arrived promptly and undamaged. Unfortunately, the bulb must have been faulty and blew the fuse in the plug of the lamp straight out of the box. We didn't want to risk trying the other bulbs in the order. We know the lamp isn't faulty as we managed to get another bulb which worked fine.”

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“I placed an order. Two days later they emailed saying the product wasn't in stock.”

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“I will be better placed to make a judgement when my order of three weeks has been completed. J R Fraser”

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“I don't know when my order is coming it's been over two weeks. Not good at keeping you updated.”

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“Item took forever to arrive no feedback from lamps2u”

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“Placed order rang several times after the expected date of delivery to be told the items are not in stock they are awaiting delivery but were unsure has to when they would be in. In the end I cancelled the order why take orders when they dont have the items in stock.”

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“Not received the item I ordered in early October yet so not in a position to write a review. Hopefully I can when I do. Last informed could be with me by mid to late November.”

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“Still waiting for half of the order, had no contact to update, i had to call them, still no update four weeks later..........”

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“Ordered lamp weeks ago, still not arrived”

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“My company ordered 2 light fittings for one of our customers that Lamps2udirect website said was in stock. No delivery of light nearly 2 weeks later so contacted Lamps2udirect for an update to be told lights were no longer available from the manufacturer. No communication about the out of stock and unavailable lights, I only became aware of this because I contacted them direct.”

Helpful Report

“I haven't received the lamps despite being ordered in April”

Helpful Report

Lamps2udirect.com is rated 4.5 based on 5,838 reviews