Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,680 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,680 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpfull”

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“Excellent LED striplight supplied”

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“it was ok so far”

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“Ordered two fittings from Lamps2udirect. After I purchased them they told me they were out of stock and would not be available for 3-5 days. Good Company kept me updated as things progressed. Delivery was when they said it would be. would use them agin”

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“List items on website that are not in stock --- that wastes a lot of this buyer's time”

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“Waited 4-5 weeks”

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“got 27 lamp bulbs used them all on my narrow boat, all working fine ,very good price,delivery quick, well pleased”

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“The product and service I received from Lsmps2udirect.com was excellent. Highly recommend the product and supporting services. Espically the support I received from Clare.”

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“Great company to deal with. We will use them again.”

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Thank you so much for your glowing 5-star rating of Lamps2udirect.com! We truly appreciate your kind words and feedback about our company. Great to hear that you found us to be a great company to deal with. We are thrilled to know that you had such a positive experience with us. We are grateful for your loyalty as a customer and we are delighted to know that you will be using our services again. Your trust and support mean the world to us, and we look forward to serving you in the future. Once again, thank you for your fantastic review and for being a valued customer.

“First class.”

Helpful Report

Thank you so much for giving Lamps2udirect.com a fantastic 5-star rating! We greatly appreciate your support and are thrilled to hear that you had a wonderful experience with us. "First class." Your kind words validate the efforts we put into providing the best service possible to our valued customers like yourself. We strive to always deliver a top-notch experience and meet your expectations. Once again, thank you for choosing Lamps2udirect.com. Should you need any further assistance, please do not hesitate to reach out. We look forward to serving you again in the future!

“Brilliant service , had exactly what I needed after trying other places. Thanks”

Helpful Report

Thank you so much for your amazing 5-star rating of Lamps2udirect.com! We truly appreciate your support and are thrilled to hear that you had a great experience with us. "Brilliant service, had exactly what I needed after trying other places. Thanks." Your loyalty as a customer is truly valued, and we're grateful to have you as part of our Lamps2udirect family. If there's ever anything else we can assist you with, please don't hesitate to reach out. Once again, thank you for choosing Lamps2udirect.com!

“Great Service & delivery of a discontinued product. Thank you for still stocking these lights or I would have needed to replace the whole chain.”

Helpful Report

Thank you so much for giving us a fabulous 5-star rating! We are thrilled to hear that you had a great experience with Lamps2udirect.com. We understand how frustrating it can be when a product is discontinued and finding replacements becomes a hassle. Therefore, we always strive to stock a wide range of products, including discontinued ones, to ensure our customers like you can find what they need. We are delighted that we were able to provide you with the lights you required, saving you from having to replace the entire chain. We truly appreciate your kind words and value your satisfaction with our service. If you ever need any further assistance, please don't hesitate to reach out to us. Thank you once again for choosing Lamps2udirect.com!

“Had difficulty getting the manufacturer recommended bulbs. Ordered on lamps2udirect and arrived a day early than expected.”

Helpful Report

Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We truly appreciate your kind words and are thrilled to hear about your positive experience with our service. It's great to hear that we could assist you in finding the manufacturer recommended bulbs you needed. We understand how frustrating it can be when specific items are hard to find, and we're glad we could provide a solution for you. Delivering your order a day early is just an added bonus, and we're pleased to have exceeded your expectations. Once again, thank you for choosing Lamps2udirect.com and taking the time to share your wonderful feedback. We look forward to serving you again in the future!

“The service given by Martin was unbeatable. I would recommend the company to anyone. I dealt online initially, then on the phone, and everything was dealt with promptly and helpfully”

Helpful Report

Thank you so much for your outstanding 5-star rating of Lamps2udirect.com! We are thrilled to hear that you had such a positive experience with us. "The service given by Martin was unbeatable. I would recommend the company to anyone. I dealt online initially, then on the phone, and everything was dealt with promptly and helpfully." We greatly appreciate your recommendation and are glad that our team, especially Martin, provided you with unparalleled service. We always strive to ensure that our customers have a smooth and enjoyable shopping experience. Once again, thank you for your support and for choosing Lamps2udirect.com. We look forward to serving you again in the future!

“No drastic problens - but-F13T5=84-PH = 8 ordered only 8 delivered.”

Helpful Report

Thank you so much for taking the time to give us a 5-star rating on Lamps2udirect.com! We truly appreciate your support and we are thrilled that you had a positive experience with us. We also want to thank you for your continued trust in our services. The short text you mentioned, "No drastic problems - but F13T5=84-PH = 8 ordered only 8 delivered," We are a little confused. We have not had and direct contact from you, but if you ordered 8x and you received 8x - Is that not correct? We are here to provide you with the best possible service and ensure that you receive your complete order.

“Very pleased with my purchase, prompt delivery”

Helpful Report

Thank you so much for giving Lamps2udirect.com a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you are pleased with your purchase. It is wonderful to know that our prompt delivery met your expectations. At Lamps2udirect.com, customer satisfaction is our top priority, and your positive review reassures us that we are on the right track. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out to us. Once again, thank you for choosing Lamps2udirect.com and for taking the time to share your satisfaction. We look forward to serving you again soon!

“I again found just the bulbs I needed from Lamps2udirect. However one item I ordered i realized too late we already had stowed away in the shed from a few years ago. I wrote to Lamps2udirect after having already placed the order and paid. They responded straight away and arranged to cancel that part of the order and gave me a full refund, for which I was very grateful. Excellent customer service!”

Helpful Report

Dear valued customer,Thank you so much for your wonderful 5-star rating of Lamps2udirect.com! We truly appreciate your continued loyalty and support. We are delighted to hear that you were able to find the bulbs you needed on our website. However, we apologize for the inconvenience caused by the duplicate item in your order. We are glad that you reached out to us in a timely manner and our team responded promptly to arrange the cancellation and issue a full refund. Providing excellent customer service is our top priority, and we are thrilled that we were able to assist you in resolving the issue. Once again, thank you for your kind words and for choosing Lamps2udirect.com. We look forward to serving you again in the future! Best regards, The Lamps2udirect Team

“Great service good prices”

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Dear Charles,Thank you so much for taking the time to give Lamps2udirect.com a 5-star rating! We greatly appreciate your support and are thrilled to hear that you had a positive experience shopping with us. We pride ourselves on providing great service and offering competitive prices, so it's wonderful to know that we met your expectations. Your kind words truly motivate us to continue delivering top-notch products and service to our valued customers like you. Thank you once again for choosing Lamps2udirect.com. We look forward to serving you again in the future! Best regards, Lamps2udirect.com Team

“Difficult to find light bulbs delivered promptly and well packaged.”

Helpful Report

Dear Paul,Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We really appreciate your support. We are delighted to hear that you found it difficult to find light bulbs but we were able to deliver them promptly and well packaged. Our team works tirelessly to ensure that your orders are carefully handled and delivered in a timely manner. Once again, thank you for taking the time to share your positive experience with us. We look forward to serving you again in the future! Best regards, Lamps2udirect.com Team

“Very good all round service, excellent product. Delivery on time as stated”

Helpful Report

Thank you so much for taking the time to give us a 5-star rating on Lamps2udirect.com. We greatly appreciate your kind words and are thrilled to know that you had a positive experience with us. "Very good all round service, excellent product. Delivery on time as stated." We are committed to providing excellent products and ensuring our customers have a seamless shopping experience. Your satisfaction is our top priority, and your feedback is highly valuable to us. If you have any further questions or need assistance with anything, please do not hesitate to contact us. We look forward to serving you again in the future.

Lamps2udirect.com is rated 4.5 based on 5,680 reviews