Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.50

4.5 Rating 5,765 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,765 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lamps purchased (LED tubes) work as described an it is not possible to see a difference in light output or appearance.”

Helpful Report

“Ordered lamps in November, but no delivery by mid-December. Emailed to query to be told lamps just arrived in stock and will be with me in 3 or 4 days - no indication of delay when ordering or in confirmation. Still, no lamps by Early January so requested a refund, which wasn't processed until I asked again a week later. In the meantime, I ordered the same product from a competitor's website which was delivered the following day.”

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“Service is always fast, efficient and easy, the bulbs are of good quality and great prices”

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“Very easy to deal with and quick delivery.”

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“Easy no hassle transaction”

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“item took a long time to arrive and lasted about a week before it failed”

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“great service, great bulbs”

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“Ordered bulbs on 9th December. As of 12th January these still haven't been delivered and the supplier refuses to answer queries on the matter meaning that I am having to escalate to my credit card company.”

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“1st lamps arrived broken but lamps2udirect replaced efficiently and the second batch came good condition”

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“Ordered a product, onsite it was in stock but didn't turn up in the time frame specified, when enquired was told it was out of stock and awaiting more stock. I ordered a lamp for a fibre optic Christmas tree so we were all bitterly disappointed when the lamp didn't turn up until the middle of December, a Christmas tree with no lights is not good.”

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“I was dubious that the bulbs would arrive in one piece but I was pleasantly surprised when they arrived in perfect condition as the had been packaged extremely well. Quick delivery and great service! Thanks”

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“Quality products at a fair price. Can't go wrong.”

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“I am yet to receive the product Order No: L2U-1222-165875 CUSTOMER INFORMATION JOHN MITCHELL 90 VERDON STREET WILLIAMSTOWN VICTORIA 3016 Order Date: 14/12/2022 Shipping Service: Royal Mail Standard Email: john@jmcom.com.au Telephone: Paid By: PayPal”

Helpful Report

“I recently purchased some floodlights from Lamps2udirect. I paid for next-day delivery but didn't receive my items as part of the order was not in stock. To be fair to Martin at Lamps2U he replied very quickly and arranged for delivery. I was also refunded Next Day delivery. Refreshing to experience decent customer service. The price for the Bell Floodlights was good and the customer is happy with the quality of the lights. I will be using Lamps2u again.”

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“Great price and delivered on time”

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“Excellent range of lamps. Great prices and quick delivery :)”

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“Having ordered two bulbs one arrived totally smashed. I left a telephone message which was ignored so e-mailed and that was ignored as well!”

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“Very pleased with the product and the price”

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“I ordered my bulbs 05/12/22 the confirmation said: This e-mail is to confirm receipt of your order. If there are any problems with delivery, i.e If the items purchased are out of stock, we will contact you as quickly as possible. I sent an email 15/12/22 as my bulbs had not arrived. This was the answer: Thank you for your email. Apologies for the delay on this order. We did need to order more of these lamps in. Stock is due into us tomorrow. These will be despatched for you tomorrow and you should expect them by early next week. I sent an email 19/12/22 to ask if my bulbs had been despatched. This was the answer:They arrived, but too late to go out on the same day! They will be leaving today though on a first class service. Thanks again for your patience. I sent an email 28/12/22 as my bulbs had not arrived. This was the answer:I am so sorry for the delay on this order - You have been very patient.These were dispatched via Royal Mail, but I would have expected you to have received them by now! We are out of the office until next week, but I would be happy to resend the order, if you can confirm your delivery address. I will use a first class service to despatch and these will leave next Tuesday, when we return from Christmas! I received my order 05/01/23, the bulbs were in a box without packing or paperwork. I would not order from this company again.”

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“Order placed 19/12/2022. Still haven't received the items ordered!”

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Lamps2udirect.com is rated 4.5 based on 5,765 reviews