Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,681 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Original parcel lost in post, but promptly sorted by replacement”

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“We had looked everywhere for some bulbs for our fireplace with no joy contacted these and they were so helpful and sent us the correct bulbs very happy”

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“Very good after sales service.”

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“The first delivery of a small light bulb was marred by the arrival of a crushed small box and bent terminals on the bulb itself. Maybe the packaging was unsound. Maybe Royal Mail's rough handling was responsible, despite the clear 'fragile' label on the package. An email to 'lamps2udirect' did result in a free of charge replacement being sent. So the right thing was done in the end.”

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“Excellent”

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“Very impressed with this company. Goods arrived in a short time and am very pleased.”

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“I had to chase why no delivery. Only after I chased was I told that they had to order more stock, so now waiting for the next delivery of stock. I would expect the company to tell me there is a problem with my order”

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“Products as described and well packaged!”

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“Ordered and never came. Phone number just asked us email. Never responded to an email and I had a refund thankfully through my payment method. I have two stars because I at least had my money back but that was via third party.”

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“Very quickly despatched and received.”

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“Great price”

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“Red bulbs came as PINK...?”

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“Exellent communication”

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“Following the order, the bulbs were despatched promptly to, and received at the correct address - so very good service.”

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“I have made the purchase quite a while ago and still waiting for delivery. Without this long waiting time the score would have been 5.”

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“Good product but postage delay was unacceptable. They need to use a Private Courier rather than relying on Royal Mail who were on strike at the time”

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“I am yet to receive my lamps (been over a month now!) and there does not seem to be any way of progressing the order?”

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“We have not recevied the item nor we have received the refund. Its a scam and we will make a formal complaint.”

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“Took longer to arrive than quoted but all good eventually. When delivery was queried the staff were helpful.”

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“Great service and super fast delivery too thank you so much”

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Lamps2udirect.com is rated 4.5 based on 5,681 reviews