Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,681 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, great service, say no more”

Helpful Report

Thank you so much, Philip, for giving us a 5 star rating! We are so glad that you had a great experience with our product and service. We appreciate you being a loyal and returning customer. Your words, "Great product, great service, say no more," mean so much to us. Thank you for your continued support!

“very happy with you guys - prompt & professional service”

Helpful Report

Thank you so much for the 5 star rating, Philip! We are thrilled to hear you had such a great experience with Lamps2udirect.com. We strive to make sure you are very happy with our prompt and professional service!

“Lightening delivery and illuminating service”

Helpful Report

Thank you so much for your 5 star rating of Lamps2udirect.com! We are thrilled to hear that you find our lightening delivery and illuminating service exceptional. Thank you for being a returning customer!

“Easy ordering. Quick delivery. Fantastic.”

Helpful Report

Thank you so much, Joanne, for your 5 star rating of Lamps2udirect.com! We are so glad that you had an easy ordering process and quick delivery – fantastic indeed!

“Arrived on time. Fair price”

Helpful Report

“Very good company to trade with Would recommend them.”

Helpful Report

“Ordered 2months ago and still not received items”

Helpful Report

Thank you for your feedback, Andrew! We appreciate you taking the time to let us know about your experience. We apologize for the delay in receiving the items that you ordered two months ago - we understand how frustrating this can be. These are however, 'Pre-order' items. We would like to work to make things better. In order to do so, can you please provide us with further details about your order so that we can take appropriate action? We look forward to hearing your response.

“Received order within two days. The best price on the tubes I could find online.”

Helpful Report

Thank you so much for the 5 star rating of Lamps2udirect.com! We are so glad to hear about your positive experience with us; being able to deliver your order within two days is a great achievement and we're thrilled to hear that we had the best price available on the tubes. We truly appreciate your loyalty and we look forward to serving you again soon!

“Perfect service and quality of goods thank you”

Helpful Report

“Quick and easy to use.”

Helpful Report

“Ordered iff there website. Then git an email 2 weeks later saying there out of stock”

Helpful Report

Thanks so much for your feedback Shaun. We really appreciate you taking the time to let us know about your experience with Lamps2Udirect.com. We apologize for any inconvenience caused due to ordering from our website and then receiving an email 2 weeks later saying the product was out of stock. We understand this can be frustrating and we want to do better. How can we make things better so that you don't encounter similar issues in the future?

“Product and service good”

Helpful Report

Thank you so much, Irene, for giving our product and service a rating of 5 stars! We are so grateful for your positive review of Lamps2udirect.com. Your kind words are greatly appreciated!

“Excellent service. Thank you!”

Helpful Report

Thank you so much, Deborah, for your 5 star rating and for being a repeating customer of Lamps2udirect.com! We really appreciate your feedback and are delighted to hear that you have had excellent service. Thank you for your continued support!

“Quick delivery. The tubes we needed were a quarter of the price from the only other supplier I could find.”

Helpful Report

Thank you so much for your 5 star rating of Lamps2udirect.com! We are glad that you were able to find exactly what you needed at a fraction of the cost of other suppliers. We also appreciate that your order was securely and quickly delivered. Thanks again for your review and we look forward to serving you again in the future.

“I ordered 5 watt daylight LED bulbs. What I received did not appear to daylight i.e. too yellow or 5W not bright enough!”

Helpful Report

Dear Andrew, Thank you so much for taking the time to give us feedback on your experience with Lamps2udirect.com. We really appreciate it and are sorry that your order did not meet your expectations. We hope we can make things right for you. Are the 5 watt LED bulbs too yellow for you and not bright enough? Could you tell us a bit more about your experience with these bulbs? We have not had any direct contact from you, which means we haven't had the opportunity to make this right. Did we send the wrong item - Or is the an issue the lamp itself? Sincerely, Lamps2udirect.com Team

“Excellent. Quick delivery. Great price.”

Helpful Report

Thank you so much for your 5 star rating of Lamps2udirect.com! We are so glad you found our products satisfactory and that you had an excellent experience with quick delivery and a great price. We are also grateful that you are a loyal and repeating customer, and we value your continued support. Thanks again!

“Ordered on April 11 but still no delivery and no information as to when I might receive the items.”

Helpful Report

Hello David - This is a 'Pre-Order' item. Sylvania are quoting us mid-June for delivery. We can cancel and refund, if you want?

“some items missing, some items suddenly not in stock after they were ordered. So not impressed really!”

Helpful Report

Thank you for taking time out of your day to give us feedback on your experience with Lamps2udirect.com. We're sorry to hear that some of the items you ordered weren't in stock and some items weren't exactly as described. We want to make sure your experience with us is the best it can be and would be grateful for any insight you can provide into how we can make things better. How can we improve your experience and ensure that your future orders are trouble-free?

“Arrived quickly and safely.”

Helpful Report

Thanks for your 4 star rating of Lamps2udirect.com, Jane! We appreciate it! We're glad that your order arrived quickly and safely. Thank you for being a returning customer - we look forward to helping you again soon.

“Prompt delivery”

Helpful Report

Thank you so much for your 5 star rating of Lamps2udirect.com. We are delighted that you were pleased with the prompt delivery. Thanks again for your kind feedback.

Lamps2udirect.com is rated 4.5 based on 5,681 reviews