Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,678 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been over a month still not had my order delivered. They didn't have it in stock yet money was taken and now I'm chasing it up.”

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“Excellent service. Very helpful.”

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“Good price and fast delivery”

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“I actually ordered the wrong bulbs and needed to return them. The help and returns policy were excellent.”

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“Lights were ok but service poor. Showing in stock and arrived two weeks later!”

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“Very good price and products”

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“Fast delivery and very clear options on website”

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“Nice shades. just what I needed. Good communication Very quick speedy delivery. Many thanks”

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“Best price for square light bulbs online. Delivered next day. Very happy.”

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“Finally found a BRIGHT small Edison screw bulb. Great service too and I shall most certainly be using again.”

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“Perfect. Great price and quick delivery.”

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Dear Marcus,Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We greatly appreciate your support and feedback. We are thrilled to hear that you found our prices to be great and our delivery quick. Your satisfaction is our top priority, and we are delighted that we were able to provide you with a perfect shopping experience. We genuinely appreciate your loyalty as a customer and are always here to ensure your lighting needs are met. Should you require any further assistance or have any questions, please don't hesitate to reach out. Thank you once again for choosing Lamps2udirect.com. We look forward to serving you again in the future!

“I bought 2 clear light bulbs and each one lasted exacly one week,I would have expected them to last a lot longer than 2 weeks”

Helpful Report

Dear Patricia,Thank you so much for taking the time to provide us with your feedback regarding your recent purchase on Lamps2udirect.com. We truly appreciate your willingness to share your experience with us. We sincerely apologise that the two clear light bulbs you purchased only lasted for one week each. We understand that this falls considerably short of the longevity and quality that you expected. We deeply regret any inconvenience or frustration this may have caused you. Your feedback is extremely valuable to us, and we would love to rectify the situation and ensure your satisfaction. Could you please provide us with more details about the specific bulbs you purchased? Again, we apologize for any inconvenience caused, and we genuinely appreciate your understanding and patience. We strive to deliver the highest quality products and services to our customers, and your feedback assists us in achieving this goal. Please let us know how we can improve your experience with us, and we will do everything possible to make it better. We value your continued support and look forward to serving you again in the future.

“Items in stock and arrived quickly.”

Helpful Report

Thank you so much for taking the time to rate us with five stars! We are thrilled to hear that you had a positive experience with Lamps2udirect.com. We appreciate your kind words and are glad that you found our website to be user-friendly. Our team is constantly working hard to provide a seamless and enjoyable shopping experience for our customers. It's great to hear that the items you ordered were in stock and arrived quickly. We understand the importance of prompt delivery, and we aim to dispatch our products as swiftly as possible to ensure your satisfaction. Once again, thank you for your wonderful review and for choosing Lamps2udirect.com. If you have any further questions or require any assistance, please do not hesitate to reach out to us.

“Excellent customer service”

Helpful Report

Thank you so much for taking the time to leave us a fantastic 5-star rating on Lamps2udirect.com! We truly appreciate your support and are thrilled to hear about your positive experience. We strive to provide excellent customer service to all our valued customers, and we are glad to know that we have met your expectations. Your satisfaction is our utmost priority, and we will continue to go above and beyond to ensure your shopping experience remains exceptional. Once again, thank you for choosing Lamps2udirect.com. We look forward to serving you with the same level of dedication and commitment in the future.

“Excellent product/price......helpful advice.....rather spoiled by messed-up address label”

Helpful Report

Dear Terry,Thank you for taking the time to rate Lamps2udirect.com with 4 stars. We genuinely appreciate your feedback and are thrilled to hear that you had a positive experience with our products and prices. We always strive to provide excellent quality and competitive prices to our valued customers like yourself. We are sorry to hear about the issue you faced with the address label. Our utmost goal is to ensure hassle-free delivery, and we apologize for any inconvenience caused. Rest assured, we have taken note of your feedback and will work diligently to rectify such errors in the future. If you have any further concerns or questions, please don't hesitate to reach out to our customer support team. We are always here to assist you and provide helpful advice. Thank you once again for your kind words and for choosing Lamps2udirect.com. We truly value your support. Best regards, The Lamps2udirect.com Team

“Good service and received exactly what I wanted”

Helpful Report

Dear John,Thank you so much for giving us a 5-star rating on Lamps2udirect.com! We are thrilled to hear that you had such a positive experience with our service. Your feedback is greatly appreciated. We are delighted to know that you received exactly what you wanted. At Lamps2udirect.com, our main goal is to ensure customer satisfaction, and your kind words serve as a motivation for our team. Should you require any further assistance or have any questions, please feel free to reach out to us. We are always here to help. Thank you once again for your support and for choosing Lamps2udirect.com!

“Prompt delivery and great price for the item I needed”

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Dear Christine,Thank you so much for your outstanding 5-star rating of Lamps2udirect.com! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our service. We're delighted that you found our delivery prompt and the price for the item you needed to be excellent. Providing our customers with competitive prices and efficient shipping is always our top priority. Once again, thank you for choosing Lamps2udirect.com. We truly value your support and hope to serve you again in the future.

“Reliable reliable always reliable”

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Dear Daniel,Thank you so much for your outstanding 5-star rating of Lamps2udirect.com! We truly appreciate your kind words and taking the time to share your positive experience with us. At Lamps2udirect.com, we take pride in being reliable, reliable, and always reliable. Your satisfaction and trust mean the world to us, and we are thrilled to have met your expectations. We are committed to providing top-notch service and high-quality products, so it's fantastic to know that we have succeeded in doing so. Once again, thank you for choosing Lamps2udirect.com and for your exceptional feedback. We look forward to serving you again in the future!

“Dependable and fast.”

Helpful Report

Thank you so much for taking the time to leave us a 5-star rating for Lamps2udirect.com! We truly appreciate your kind words and the recognition you have given us. As an online retailer, our main goal is to provide our customers with a hassle-free shopping experience, and it brings us great joy to hear that you found our service to be dependable and fast. We take pride in ensuring efficient delivery and reliable customer support, so your satisfaction means a lot to us. Once again, we cannot thank you enough for choosing Lamps2udirect.com and for sharing your positive experience with us. It was a pleasure serving you, and we look forward to being of assistance to you in the future.

“recieved no goods for money sent, was asked to pay more for freight which I wanted to do but could not. No way of communicating. Revise review: sent reply to your email to find it was no reply, the meat of it said I still want what i ordered, I cannot find a way to make the webpage you sent accept payment for freight. As far as I know nothing has been resolved.”

Helpful Report

Thank you very much for taking the time to provide feedback on your experience with Lamps2udirect.com. We sincerely appreciate your willingness to share your thoughts with us. Sadly, our website only accepts orders within the UK. We ask overseas customers to contact us before ordering, so we can advise the additional costs in advance. This is n both our terms and conditions and delivery information. Sadly, we do not offer International deliveries for the same price as a domestic order.

Lamps2udirect.com is rated 4.5 based on 5,678 reviews