Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,681 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First Class Service & Fast Delivery.”

Helpful Report

“The bulbs I bought were exactly what I required but speed of delivery and communication is not good. It was 10 days after I ordered and enquired as to the status of my order, that customer services replied, saying they weren't in stock and had to be ordered - although it said in stock when I ordered. Suddenly the stock was there and the order dispatched 2 days later. This has happened for each order and it seems unless you chase the order, it is delayed until you enquire. I might be wrong in my assumption but strange it's happened each time I've ordered from this company.”

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“Great price, ease of ordering, speedy delivery and well packaged..... what more could you ask for?”

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“Item not received”

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“I ordered (2)fluorescent under cabinet light tubes, they were very packed,in a tube and bubble wrapped--unfortunately both were already rattleing obviously broken. The company's policy is to inform them within 48hrs of any breakages which I was unable to do for various reasons(my fault). I will now look to a electrician to replace all my lights to LED”

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“Excellent product and service”

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“A very helpful company.”

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“Very prompt service , very helpful have used them on several occasions”

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“Excellent service on the phone. Impeccable phone manners. Brilliant delivery service too.”

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“Excellent service, goods exactly as described!”

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“Thanks for sorting this difficult to fill order for me first class service ! Would recommend you and time.”

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“Spoke on phone before placing order to a very helpful and friendly staff member. Ordering process very easy and delivery was quick with items well packed. Will definitely use again, plenty of products available and at good prices.”

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“Good price speedy delivery item arrived intact and well packed.Excellent service.”

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“I ordered and had speedily delivered the exact item I had ordered. Many thanks”

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Thank you so much for your 5 star rating for Lamps2udirect.com! I'm thrilled to hear that you had an excellent experience ordering from us, and that your item was speedily delivered. We truly appreciate your loyalty and support as a repeat customer!

“Exactly as described. Arrived earlier than anticipated”

Helpful Report

Thank you so much for your 5 star rating of Lamps2uDirect.com! We are so glad to hear that the product we sent was exactly as described and arrived earlier than anticipated. We appreciate your positive feedback and ongoing support.

“Very quick service, will use again.”

Helpful Report

Thank you, William, for your glowing 5-star rating of Lamps2udirect.com! We are elated to hear that you were satisfied with the quick service you received. We appreciate your loyalty and look forward to you visiting us again.

“They were very helpful and parcel was delivered on time”

Helpful Report

Thank you so much for your 5 star rating! We are so glad to hear they were very helpful and the parcel was delivered on time. We appreciate your feedback and your loyalty to Lamps2udirect.com.

“Still not had refund for light fitting that is unavailable”

Helpful Report

Thank you, John, for taking the time to provide us with your feedback on Lamps2udirect.com. We appreciate the fact that you left your opinion to help us improve our services. We are sorry to hear that you have not received your refund for the light fitting that is unavailable. We understand how inconvenient this can be and we want to make things better. Could you contact us directly so we can resolve - Are you still waiting for the refund?

“Good website, easy to find what I was looking for. The items arrived promptly a couple of days after ordering.”

Helpful Report

Thank you, Kate, for the 5 star rating for Lamps2uDirect.com. We are glad that you found the website good and easy to find what you were looking for. We also appreciate your feedback concerning the prompt delivery of the order.

“All Good, than you”

Helpful Report

Thanks so much for your 5 star rating of Lamps2udirect.com, Les! We really appreciate your kind words and are so glad you enjoyed your shopping experience with us! All good, thanks!

Lamps2udirect.com is rated 4.5 based on 5,681 reviews