Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,680 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,680 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered lamps - then wasn't available to take delivery... Sharon organised everything for when I got home... Brilliant, immediate response... What customer service and inter-action!!!”

Helpful Report

Thank you so much for your amazing 5-star rating of Lamps2udirect.com! We greatly appreciate your kind words and support. We are truly delighted to hear about your positive experience with our customer service. Sharon is indeed a valued member of our team and she will be thrilled to know that she could assist you with your order while ensuring a smooth delivery process. We pride ourselves on providing prompt and efficient responses to our customers, so it's really encouraging to hear your feedback. Thank you again for choosing Lamps2udirect.com and for taking the time to share your wonderful experience. We look forward to serving you in the future!

“Thankyou for quick delivery. I was impressed with care taken with package, everything seems fine although have not fitted yet.”

Helpful Report

Thank you so much for giving Lamps2udirect.com a 5-star rating! We greatly appreciate your feedback and are thrilled to hear about your positive experience with our quick delivery. It's fantastic to know that you were impressed with the care taken in packaging your order. Rest assured, we take great pride in ensuring that our products arrive safely and in perfect condition. We hope that when you do fit the lamps, they will exceed your expectations. Thank you once again for choosing Lamps2udirect.com, and we look forward to serving you again in the future.

“Lamp is exactly what I ordered thank you.”

Helpful Report

Thank you so much for taking the time to give Lamps2udirect.com a 5-star rating! We truly appreciate your support and loyalty as a customer. We're thrilled to hear that the lamp you ordered is exactly what you were expecting. It's our top priority to ensure that our customers receive the products they desire, and your satisfaction means the world to us. Thank you again for your wonderful feedback and for choosing Lamps2udirect.com. We look forward to serving you again in the future!

“Excellent servise .”

Helpful Report

Thank you so much for taking the time to leave a fantastic 5-star rating for Lamps2udirect.com! We truly appreciate your kind words and support. We are thrilled to hear that you had an excellent experience with our service. At Lamps2udirect.com, providing top-notch service is our utmost priority, and it warms our hearts to know that we've met your expectations. Once again, thank you for your feedback and for choosing us as your preferred choice for lamps. We look forward to serving you again in the future!

“Easy ordering, swift delivery and first class packaging- will definitely use again!”

Helpful Report

Thank you so much for your fantastic 5-star rating! We are thrilled to hear that you had a positive experience shopping with us at Lamps2udirect.com. We truly appreciate your kind words about our easy ordering process, swift delivery, and first-class packaging. Our team works hard to ensure smooth and efficient transactions, and we are delighted that it reflected in your shopping experience. We are grateful for your support and look forward to serving you again in the future. If you ever need any assistance, please don't hesitate to reach out.

“Ordered and goods received OK”

Helpful Report

Thank you so much for your 4-star rating of Lamps2udirect.com! We truly appreciate your support and feedback. We are thrilled to hear that you had a smooth experience with us, from placing your order to receiving the goods in perfect condition. Your satisfaction is our utmost priority, and we are dedicated to providing seamless service and top-notch products. Thank you once again for choosing Lamps2udirect.com. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

“Pleased with the service and advice,just needed to understand the delivery as I was Expecting the items quicker.”

Helpful Report

Thank you for your 4-star rating on Lamps2udirect.com! We appreciate your feedback and are delighted to hear that you were pleased with our service and advice. We apologise if there was any confusion regarding the delivery, as we understand the importance of receiving your items promptly. We value your business and hope to serve you even better in the future.

“No comment, will never try to buy again in the future.”

Helpful Report

We would like to express our sincerest gratitude for taking the time to provide us with your feedback regarding your experience on Lamps2udirect.com. Your opinion is highly valuable to us, and we truly appreciate your openness and honesty. We sincerely apologise for any inconvenience or disappointment that you may have encountered during your visit to our website. Rest assured, it is never our intention to leave our customers with a negative impression. We apologize if we fell short of your expectations in any way. We would like to address the issues you mentioned in your review, particularly the statement "No comment, will never try to buy again in the future." We genuinely regret that you have reached this conclusion and would like to better understand the reasons behind it. Could you kindly provide us with more specific details about the particular challenges or concerns you encountered? We are eager to learn from our mistakes and improve our services to ensure a more positive experience for our valued customers like you. Once again, thank you for sharing your thoughts with us. Your feedback is crucial in helping us identify areas for improvement and better serve our customers. We genuinely value your business and hope to have the opportunity to make it up to you in the future. If there is anything further we

“Ordered lights, which arrived on schedule, well packaged. I wanted another two of the same, but wasn't sure if I had orederd the correct ones. My query email was answered quickly, both by Sharon and Martin. Would certainly recommend.”

Helpful Report

“The bulbs they sent didn't work”

Helpful Report

“Excellent service and package wrapped securely to ensure no breakages of the lamps.”

Helpful Report

“Good value, speedy delivery and long lasting bulbs. I shall buy again.”

Helpful Report

“Very good product excellent value for money Good delivery service”

Helpful Report

“Ordered, delivered quickly. No problems”

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“Excellent service and a speedy resolution when a problem arose with delivery.”

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“Fluorescent Tube bought for under light in kitchen. Excellent price and speedy delivery”

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“Good prompt service.”

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“Led light ideal for my kitchen. Efficient service. Would use this company again”