Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,681 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered bulbs on 11th december they had not arrived by the 23rd,so i emailed lamps2udirect as i had not received conformation that they had even been dispatched. I then emailed again after new year and received an email in response to say that part of my order was not available and would be in stock several weeks later. I accepted that i would wait for these items however they could have sent the items they did have in stock and sent the rest at a later date. I feel i should have been made aware of this situation and not have to send several emails and await a reponse.”

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“Second time have bought small value items, website very clear and easy to identify what I required, last order took nearly 3 weeks to arrive but was understandable due to postal strikes and Christmas chaos, will use again!”

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“Problem with delivery I felt the emails they sent gave only me work to do to try and sort out poor communication at the start i emailed them with my correct address immediately I ordered the part and was not updated so went to incorrect address”

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“Prompt and good value”

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“Really helpful advice, good service and best price.”

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“Great service, only site that had the bulbs I needed , sent one wrong bulb but refunded straight away as did not have any more in stock”

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“Very helpful to actually be able to communicate with a person!”

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“No problem with getting exactly what I required at fair price , with great communication and customer care”

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“The ordered bulb has NOT been received yet, over 1 month later.”

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“Delivered on time and the product does the job”

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“This company was very good and delivery was fast defently recommend”

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“There were some delays with the supply chain but the company kept me updated and in the end delivered in time for Christmas. Very competitive price as well..”

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“Good service and good communication”

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“Took 3 weeks to arrive, sent wrong items”

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“ALL OK. WILL USE AGAIN. IT WOULD BE HELPFUL IF YOU COULD ANSWER EMAILS QUICKER.”

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“Everything arrived okay”

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“Good service would use again”

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“Fast acknowledgement of order and rapid despatch with email confirmation.”

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“One bulb only worked for a short while and they were happy to replace it.”

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“Ordered on 21st November 2 weeks later order still not arrived,i messaged lamps2udirect about my order to which they replied out of stock. 22nd December still not arrived so asked for a refund,,,”

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Lamps2udirect.com is rated 4.5 based on 5,681 reviews