Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,681 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well packaged, great delivery. Highly recommend.”

Helpful Report

Thank you so much for your 5-star rating of Lamps2uDirect.com and your kind words--we are thrilled to hear that our product was well packaged and the delivery went off without a hitch! It is very much appreciated and we are so grateful for your recommended. Thank you!

“Nice neat lamp but very effective. Quickly re charged.”

Helpful Report

Thank you so much for your 5 star rating of Lamps2udirect.com! We are so glad to hear that you are pleased with your lamp purchase — we appreciate your kind words about its efficiency and fast charging.

“Prompt service and items well packed. I have used this firm for several years and always found them to be reliable.”

Helpful Report

Thank you for your kind words and your 5-star rating of Lamps2udirect.com. We are glad to know that you have been using our services for several years and that you have always found our prompt service and well-packed items to be reliable. We appreciate your business and your feedback.

“Ordered 2 bulbs for my cooker hood and they arrived quickly and safely packed”

Helpful Report

Thank you for the five stars, Nigel! I'm glad to hear that the two bulbs you ordered for your cooker hood arrived quick, safe and sound! We appreciate your business and your positive feedback. Thank you again!

“All very efficient”

Helpful Report

Thank you so much, Kay, for your 5-star rating of Lamps2udirect.com! We are so pleased that you found the whole experience to be "all very efficient". We really appreciate your feedback and our team works hard to ensure that every customer enjoys the same great experience.

“Excellent service, good price and quick delivery”

Helpful Report

Thank you so much, Dennis, for giving us a 5 star rating! We are so glad that you enjoyed our excellent service, good price, and quick delivery! We hope to serve you again soon.

“Expensive. Product price plus postage figures didn't add up. Tubes themselves were as described.”

Helpful Report

Thank you so much, Margaret, for your 5-star rating of Lamps2udirect.com. We are glad to hear that the product was as described.

“The items I needed are no longer produced, but they were able to advise on suitable alternatives, both of which work perfectly, thank you!”

Helpful Report

Thank you very much Julia for giving us a 5 star rating for Lamps2udirect.com! We really appreciate it. We’re so glad that we were able to provide you with suitable alternatives that worked perfectly - that's great to hear. Thank you for your custom and your kind words!

“500w.GES lamps. Ordered 9. 2 arrived smashed in the box due to poor packaging The lamps do not look very well made I do not expect them to last long. I would rather pay more for a quality product.”

Helpful Report

Thank you for taking the time to give us feedback on your experience with Lamps2udirect.com, Colin. We are incredibly sorry that two of your lamps arrived smashed in the box due to poor packaging. It sounds like you are not happy with the quality of the lamps and do not expect them to last long. We understand that you would rather pay more for a quality product, but these lamps are only made by a limited amount of manufacturers now. We sell these lamps on a regular basis and rarely have issues. We are confident you will not have any problems. We take every customer's feedback very seriously, so please let us know how we can make things better for you. We would love to have the opportunity to turn this experience around and improve the level of satisfaction that you have with Lamps2udirect.com. Thank you kindly for your review.

“Product good, delivery far too slow.”

Helpful Report

Dear David, Thank you for your review of Lamps2Udirect.com - we really appreciate your feedback! It's great to hear that you are satisfied with our selection and the quality of our products. We strive to provide our customers with the utmost in convenience and customer satisfaction, and we're so glad that you have found that to be true. If there is anything else we can do for you, please don't hesitate to reach out and let us know. Thanks again for your review, and for being a customer of Lamps2Udirect.com. Best regards, The Lamps2Udirect.com Team

“Very satisfied with the ease with which I was able to source and order my tube Our tube was well packed to ensure safe delivery. The arrival was timely. 5 stars all round .”

Helpful Report

Thank you, Richard, for the amazing 5 star rating of Lamps2udirect.com! We are so happy to hear that you were very satisfied with the ease with which you were able to source and order your tube and that they arrived in perfect condition. We strive for the highest customer satisfaction and it is great to see we succeeded! Thanks again for your support!

“good product resonably quick delivery”

Helpful Report

Thank you so much for the 5 star rating! We are thrilled to hear that you were pleased with our product and that the delivery was reasonably quick. We strive to provide top quality service, and your rating is a testament to this. Thank you again!

“If your lighting requirements are a bit unusual, this is the place to go but it's not cheap. Excellent website and easy to use.”

Helpful Report

Thank you so much, Mike, for your 5 star rating of Lamps2udirect.com! We are delighted that you appreciate the excellent website and easy to use service we offer. If your lighting requirements are a bit unusual, we're glad that you found our website to be the perfect place to go - though we understand it is not always the cheapest. Thank you again!

“Was unable to supply the part I ordered but quickly refunded once this was recognised”

Helpful Report

Thanks so much for your feedback, Matthew. We really appreciate your positive review of Lamps2udirect.com. Customer service is very important to us, so it's great to hear that we are providing our customers with a hassle-free shopping experience. We strive to make sure our customers are happy, so if there is anything we can do to improve your experience, we invite you to reach out to us anytime.

“Good quick service and reasonable product is good”

Helpful Report

Thank you, Ian, for your 5 star rating of Lamps2udirect.com! We are thrilled that you have had such a good experience with us. It's always nice to hear that you had good quick service and that you found our product reasonable. Thanks again for your kind words!

“GOOD HELPFUL FRIENDLY SERVICE”

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Thanks Jon for the 4 star rating! We appreciate your feedback and are glad to hear that you found our service to be good, helpful, and friendly.

“Good reliable service and would use again.”

Helpful Report

Thank you for your 5 star rating of Lamps2udirect.com, Stephen! We are so pleased to hear that you have been satisfied with our good reliable service and would use us again.

“A strange lamp for a purpose that I had never previously encountered. However, the recipient of the encased lamp was pleased with the lighting unit.”

Helpful Report

“Placed 3 orders for some lightbulbs with no issues, website said they were in stock. Weeks later still no sign of the goods or any email to confirm shipping, when I chased this, I was informed all 3 of my orders were cancelled due to no stock - I wasn't informed of this. We received the refund fine but in the time it took for me to chase I could have ordered from elsewhere. Disappointing.”

Helpful Report

“Delivery took a lot longer than expected, Item good”

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Lamps2udirect.com is rated 4.5 based on 5,681 reviews