Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,897 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,897 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 5th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bulbs worked. Delivery average”

Helpful Report

Dear Jim,Thank you for awarding Lamps2udirect.com with a fantastic 4-star rating! We greatly appreciate your feedback and are thrilled to hear that the bulbs you purchased from us worked well. We continuously strive to improve our delivery services and ensure a seamless experience for our valued customers like yourself. Thank you again for choosing Lamps2udirect.com. Should you have any further inquiries or require assistance in the future, please don't hesitate to reach out to us.

“Couldn't deliver order”

Helpful Report

Thank you so much for taking the time to provide feedback on your experience with Lamps2udirect.com. We really appreciate your input and value your opinion as it helps us better serve our customers. First of all, we sincerely apologise for the inconvenience caused by our inability to deliver your order. We understand how frustrating and disappointing it must have been for you. To ensure that this issue doesn't occur again in the future, we would love to hear more details about what went wrong. Could you please let us know the specific issues you faced during the delivery process? Your insights will enable us to address any gaps in our system and improve our overall service. We value you as our customer and would like to extend our assistance in resolving this matter for you. Please feel free to reach out to our customer support team, and we will be more than happy to assist you. Thank you again, John, for your valuable feedback and for giving us the opportunity to improve. We look forward to hearing from you and working towards making your experience with Lamps2udirect

“Happy with everything.”

Helpful Report

Dear Neil, Thank you so much for giving us a 5-star rating on Lamps2udirect.com! We truly appreciate your support and are glad to hear that you are happy with everything. Sincerely, The Lamps2udirect.com Team

“Excellent choices. Your telephone service is exceptional. Your sales person could not have been helpful in making suggestions and clarifying all the points I needed help with.”

Helpful Report

Thank you so much for your glowing 5-star rating! We greatly appreciate your feedback and support for Lamps2udirect.com. We are absolutely thrilled to hear that you found our choices excellent and our telephone service exceptional. Our team works hard to provide top-notch assistance, and we are delighted that our salesperson was able to be of great help in offering suggestions and clarifying all the points you needed assistance with. Your kind words mean the world to us. We will continue to strive for excellence and provide you with the best products and service possible. If you ever need further assistance or have any more questions, please don't hesitate to reach out to us. Thank you again for choosing Lamps2udirect.com.

“Timely shipment with precise items.”

Helpful Report

Thank you very much for awarding Lamps2udirect.com with a brilliant 5-star rating! We truly appreciate your support and are thrilled to hear about your positive experience with us. At Lamps2udirect.com, we take great pride in providing excellent customer service and ensuring that our valued customers receive their orders promptly and accurately. Therefore, we are delighted to know that you found our shipment to be timely with precise items. Your satisfaction is our utmost priority, and we will continue to work hard to maintain our high standards. Once again, thank you for your kind words and for choosing Lamps2udirect.com. We look forward to serving you again in the future!

“Perfect fit to existing fittings.”

Helpful Report

Thank you, George, for your glowing 5-star rating of Lamps2udirect.com! We truly appreciate your feedback and are thrilled to hear that our products have been a perfect fit to your existing fittings. It's always our goal to provide top-notch service and high-quality products to our valued customers like you. We look forward to serving you again in the future. Have a fantastic day!

“Great products, exactly as advertised; used this supplier previously. This time only 4 stars rather than 5 stars due to a delay in delivery time and no advuc Email advising me so. Recommended supplier!”

Helpful Report

Thank you so much for your 4-star rating of Lamps2udirect.com! We truly appreciate your continuous support and loyalty as a valued customer. We're glad to hear that you found our products to be great and exactly as advertised. Your positive feedback encourages us to keep delivering excellent service. We apologize for the delay in the delivery time and the lack of advance email notification. Rest assured, we take your feedback seriously and we will make sure to improve our communication in such situations moving forward. Your satisfaction is our top priority. Once again, we appreciate your trust in us as your preferred supplier. Should you have any further queries or require any assistance, please feel free to reach out to us. We're here to help!

“Good service, responded to questions, shipped to USA.”

Helpful Report

Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We greatly appreciate your support and are thrilled to hear about your positive experience. We're delighted that you found our service to be of good quality, as we always strive to provide the best assistance to our valued customers. It's wonderful to know that we were able to promptly address your inquiries and provide the information you needed. Additionally, we are proud to offer international shipping, and we're glad that we could deliver your order to the USA. Our goal is to make the purchasing process as smooth and efficient as possible, no matter where our customers are located. Once again, thank you for sharing your feedback and for choosing Lamps2udirect.com. We look forward to serving you again in the future! Best regards, The Lamps2udirect.com Team

“Although there was a stock shortage, a part refund was speddily given.”

Helpful Report

Thank you so much for giving Lamps2udirect.com a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Although there was a temporary stock shortage, we apologize for any inconvenience caused. However, we are glad to hear that our team was able to address the situation promptly and provide you with a part refund. Customer satisfaction is our top priority, and we are constantly working to improve our stock management to avoid such shortages in the future.

“I received my lamps order quite fast and they were well packed.”

Helpful Report

Dear Alan,Thank you so much for giving Lamps2udirect.com a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are delighted that you received your lamps order quite fast, and it's great to know that they were well packed. Our team always strives to provide prompt delivery and ensure that your items arrive in perfect condition. We are grateful to have you as a loyal customer, and your continued support means the world to us. Please don't hesitate to reach out if there is anything else we can assist you with. Thank you once again for your kind review and for choosing Lamps2udirect.com!

“I purchased a couple of sensor lights 16W 240V 2700K 850Lm and one was not working so I range and a vry polite and helpful gentleman put another in the post - no quibble - GREAT SERVICE.....THANKS!”

Helpful Report

Dear Colin,Thank you so much for the fantastic 4-star rating of Lamps2udirect.com! We truly appreciate your support and feedback. We sincerely apologize for the inconvenience caused by the faulty sensor light you purchased. However, we are delighted to hear that our very polite and helpful gentleman swiftly arranged for a replacement to be sent to you without any hassle. Our team strives to provide exceptional service, and we are thrilled that you had a positive experience with us. Once again, thank you for choosing Lamps2udirect.com. It was a pleasure serving you, and we look forward to assisting you in the future. Best regards, Lamps2udirect.com Team

“Good lamps”

Helpful Report

“From my online order I was advised of date of delivery and everything happened as promised”

Helpful Report

Thank you so much for your incredible 5-star rating of Lamps2udirect.com! We really appreciate your support and are thrilled to hear that you had a positive experience with us. From your online order, we were pleased to provide you with a clear delivery date, and we're delighted that everything went smoothly as promised. Your satisfaction is of utmost importance to us, and we strive to deliver exceptional service every time. Once again, thank you for choosing Lamps2udirect.com and for taking the time to share your wonderful feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

“I needed a small sized square LED bulb for the bathroom ceiling and I found it at Lamps2udirect”

Helpful Report

Dear Mark, Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We truly appreciate your kind words and are thrilled to hear that we were able to provide you with the perfect small-sized square LED bulb for your bathroom ceiling. Customer satisfaction is our top priority, and we're delighted to know that we met your needs. If you ever require anything else or have any further questions, please don't hesitate to reach out. We're here to help! Once again, thank you for choosing Lamps2udirect.com and for taking the time to share your positive experience. We look forward to serving you again in the future! Best regards, The Lamps2udirect Team

“Lamp Arrived Well Packed, and Fast Delivery,”

Helpful Report

Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We're thrilled to hear that you had a wonderful shopping experience with us. Your feedback is highly appreciated, and it motivates us to continue providing excellent service to our valued customers like yourself. We're thrilled to hear that your lamp arrived well packed and with fast delivery. Ensuring that our products are securely packaged and swiftly delivered is a top priority for us, and we're glad it met your expectations. Above all, we would like to express our gratitude for your loyalty as a customer. Your continued trust in our products and services means the world to us, and we're committed to consistently meeting and exceeding your expectations. Once again, thank you for your overwhelming support and for taking the time to share your kind words. We look forward to serving you again and providing you with an exceptional shopping experience in the future.

“wrong item displayed on website / very unhelpful response but offered return”

Helpful Report

Thank you so much for taking the time to provide us with your valuable feedback on your experience with Lamps2udirect.com. We truly appreciate hearing about your encounter, as it allows us to constantly improve our services. Firstly, we would like to extend our sincerest apologies for the inconvenience you faced regarding the wrong item displayed on our website. We understand how frustrating it can be to receive an incorrect product after placing an order. Additionally, we are sorry to hear that you found our response to be unhelpful. Your feedback is invaluable in helping us identify areas where we may have fallen short in meeting your expectations. To rectify this situation, we would kindly ask for your suggestions on how we can further improve our website's accuracy and responsiveness. Thank you once again for bringing this to our attention and for your understanding. We look forward to the opportunity of serving you better in the future.

“Efficient and very competitive prices. Recommended”

Helpful Report

“excellent service”

Helpful Report

Thank you so much for giving Lamps2udirect.com a glowing 5-star rating! We truly appreciate your support and are thrilled to hear that you had an excellent experience with our service. Your feedback means the world to us, and we are committed to providing top-notch service to all our customers. Once again, thank you for your kind words and for choosing Lamps2udirect.com. We look forward to serving you again in the future!

“Quick service, great price”

Helpful Report

“Clear website. Good pricing. Prompt delivery.”

Helpful Report

Thank you so much for giving Lamps2udirect.com a fantastic 5-star rating! We appreciate your kind words and are thrilled to hear that you found our website clear and our pricing competitive. We strive to provide a smooth and convenient online shopping experience for our valued customers like you. Furthermore, we are delighted that our team's efforts in ensuring prompt delivery have met your expectations. Your satisfaction is of utmost importance to us, and we will continue to work hard to meet and exceed your needs. Thank you for being a loyal customer of Lamps2udirect.com. We truly appreciate your continued support and look forward to serving you with excellence in all your future lighting needs.

Lamps2udirect.com is rated 4.5 based on 5,897 reviews