Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,976 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,976 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 5th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service.”

Helpful Report

Thank you so much, Paul, for your outstanding 5-star review of Lamps2udirect.com! We truly appreciate your kind words and fantastic rating. It's wonderful to hear that you had an excellent experience with our service. We strive to provide the best service possible to our valued customers like you. If you ever need anything else, please don't hesitate to reach out. Thank you again for choosing Lamps2udirect.com and for your support!

“Easy to order and bulbs delivered as stated”

Helpful Report

Thank you so much for your outstanding 5-star rating of Lamps2udirect.com! We truly appreciate your continued loyalty and support. We are delighted to hear that your shopping experience was seamless and that you found it easy to place your order. Our team works diligently to ensure that our customers receive their bulbs as stated and we are thrilled that we met your expectations. Thank you once again for being a valued customer of Lamps2udirect.com. We look forward to serving you in the future and providing you with exceptional service every time.

“Met acceptable standard”

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Thank you so much for taking the time to share your feedback about your experience on Lamps2udirect.com. We truly appreciate your honest review and value your opinion as it helps us strive to improve our services. We're thrilled to hear that you found our website user-friendly and easy to navigate. Making sure our customers have a seamless shopping experience is a top priority for us, so it's wonderful to know that we're meeting your expectations in that regard. We also take great pride in our customer service and are delighted that you felt supported throughout your purchase. We understand that shopping online can sometimes be overwhelming, so we always make sure to provide prompt and friendly assistance to any inquiries or concerns. If you ever need any further assistance, questions, or just want to share more feedback, please don't hesitate to reach out to us directly. We're more than happy to help in any way we can. Once again, thank you for choosing Lamps2udirect.com and for your valuable feedback. We appreciate your support and hope to serve you again in the future. Warm regards, Customer Support Team Lamps2udirect.com

“Still waiting for my item to be delivered, and I'm asked to give a review!”

Helpful Report

Hello Russell, Thank you for leaving us a review - The item you ordered in not in stock though, and we do not show it as 'In stock' It is listed for 'PRE-ORDER' We have contacted you directly to confirm the delivery schedule.

“Always prompt on despatch and item as described.”

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Dear Sue,Thank you so much for your outstanding 5-star rating of Lamps2udirect.com! We truly appreciate your kind support and taking the time to share your positive experience with us. We are thrilled to hear that our service has been consistently prompt on dispatch and the items have met your expectations. Your feedback encourages us to maintain our high standards and provide you with the best shopping experience possible. It means a lot to us to have such loyal customers like yourself. Your continued trust in our products and services is truly invaluable to us. We sincerely thank you for choosing Lamps2udirect.com time and time again. Should you have any further inquiries or require any assistance, please do not hesitate to reach out to us. We are always here to help you. Thank you once again for being a valuable customer and for your generous support. We look forward to serving you in the future.

Dear Sue,Thank you so much for your wonderful 5-star rating of Lamps2udirect.com! We are thrilled to hear that you had a great experience shopping with us. We are delighted to read your comment, "Always prompt on despatch and item as described." It's fantastic to know that our commitment to swift dispatch and accurate product descriptions is resonating with our valued customers like you. Your loyalty means a lot to us, and we truly appreciate having you as a customer. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. We look forward to serving you again in the future!

“Bought a second had projector (the same one as I had over 45 years ago). It said it needed a new plug, but what it needed was a new bulb. Delivered very quickly and fitted perfectly. Looking forward to seeing all the family slides from my childhood in the sixties.”

Helpful Report

Dear Patricia,Thank you so much for your glowing 5-star review of Lamps2udirect.com! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. We were delighted to have been able to assist you in finding the perfect bulb for your secondhand projector. It's fantastic to know that our delivery was prompt and that the bulb fit perfectly. We can only imagine the excitement you must feel about reliving those cherished memories through all the family slides from your childhood in the sixties. Once again, we sincerely appreciate your feedback and your support. If there's anything else we can do to enhance your experience, please don't hesitate to reach out to us. We look forward to serving you again in the future. Best regards, Lamps2udirect.com

“Good product. Fast delivery”

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“Very good company. Efficient quick service. very well packaged. One LED florescent tube was broken in transit, but they quickly replaced. I would definitely reccommend.”

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“Fantastic prices with quick delivery. Ordered several times now with no issues at all.”

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“A picking error caused the delivery of the wrong product but the handling of the replacement and return was exemplory.”

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“Excellent company to buy with.”

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“DON'T WASTE YOUR MONEY - LOADS OF OTHER REPUTABLE, GOOD COMPANIES OUT THERE! I am not the only one as returns are marked "Difficult"! Sent wrong item, knowing it was unavailable. He was arrogant and rude. Clearly hates customers and not interested in customer service. Will no doubt reply how everything was obvious and not his fault..... BLAH, BLAH, BLAH. I think they believe they have never got it wrong!”

Helpful Report

Returns are always going to be difficult when you order the wrong product and do not check the product description. We are still waiting for your return to come back - Did you manage to fit it and get it working?

“Very impressed with the efficiency and delivery service, will be using the service again”

Helpful Report

Dear Kevin,Thank you so much for your wonderful 5-star rating of Lamps2udirect.com! We greatly appreciate your kind feedback and are thrilled to hear that you were impressed with the efficiency and delivery service we provided. Your satisfaction is our top priority, and we are glad to know that we met your expectations. We would be more than happy to assist you again in the future. If there is anything else we can do to enhance your experience, please do not hesitate to reach out. We value your support and look forward to serving you again soon! Warm regards, The Lamps2udirect.com Team

“did not reply when i contacted them.”

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“Great price on older types of bulbs which are difficult to find across the counter.”

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“Excellent service, fast and efficient. Would thoroughly recommend this company.”

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“Competitive prices, quick service.”

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“Strip lighting for under kitchen cabinets delivered in a few days carefully wrapped for safe transportation. Now easily installed.”

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“Ordering was simple, as was delivery. You can't ask for more than that.”

Helpful Report

Dear Martin,Thank you so much for your amazing 5-star rating of Lamps2udirect.com! We are thrilled to hear that you had a great experience with us. "Ordering was simple, as was delivery. You can't ask for more than that." We couldn't agree more! Our goal is to provide our customers with a hassle-free shopping experience from start to finish. We always strive to make the ordering process as easy as possible and ensure prompt delivery so that you can enjoy your purchases without any unnecessary delays. Once again, thank you for choosing Lamps2udirect.com and for taking the time to share your positive feedback. We truly appreciate your support and look forward to serving you again in the future.

“Bulbs, ordered, delivered no problem. Did what it said on the tin!”

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Lamps2udirect.com is rated 4.5 based on 5,976 reviews