Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,681 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a product on 11th January to which I thought was a stock item. Having had zero correspondence from them I called on 6th February to enquire where my order was. I had a very civilised and polite conversation with a representative explaining they still had no stock of this product but we’re expecting delivery late February. I have accepted this and await the goods. I’m disappointed that I have to wait this long without any correspondence from them whatsoever.”

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“Had everything I needed and very quick delivery.”

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“Excellent delivery at a competitive cost for the product. Will be using this company again.”

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“Great supplier. Have used many times and always a great service”

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“Prompt service. Safe packaging. Excellent value.”

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“I always order my bulbs from this company as they supply well known brands at affordable prices and have a good choice. Bulbs always arrive well wrapped and by estimated delivery date. Could not ask for a better service.”

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“Where are they you took my money never received. I'm 75 you should be ashamed.”

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“Excellent service, had everything in stock that I wanted .good value for money”

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“Good service”

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“Well packaged and quick delivery w”

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“Good lights”

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“Very good !”

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“very helpful servvice”

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“Found tubes I couldn't get elsewhere. Best price and delivered quick.”

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“I ordered 2light bulbs from Lamps2udirect and they sent me a different one to what I ordered. I sent it back as requested and I am still waiting for my refund. I cannot get through on the telephone so will never use this company again.”

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Hello Julia - Thank you for taking the time to leave us a review. We have checked your order and we definitely did not send you the wrong lamps. These were ordered in error, even though we urge people to check the dimensions in the product description, before ordering. We also have not received anything back from you, which will be why you have not been refunded. It's a shame you won't use us again, but in this instance it's difficult to see what we could have done differently.

“Simple to use website and great prices.”

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“Great price and swift delivery.”

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“This is my 3rd order with Lamps2u . Quality products at good prices. Fast delivery and excellent communication. Thanks to all.”

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“Very pleased as order was quick to arrive, however I've ordered the wrong product so I need to look at returning it and finding the right one :c”

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“Brilliant service,fast delivery and always well stocked”

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Lamps2udirect.com is rated 4.5 based on 5,681 reviews