Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.50

4.5 Rating 5,765 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,765 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent experience when ordering. When I incorrectly identified an item, their customer service helpfully put me back on track. Well packaged items arrived promptly. Hope to use them again.”

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“Fantastic product at a very reasonable price Fast delivery”

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“I have purchased items from Lamps2udirect on several occasions and I have found their service excellent, the goods are despatched if not the same day then the following day. would highly recommend them. Paul H”

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“Excellent service”

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“Competitively priced product that arrived very quickly and did everything it was purchased for.”

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“I ordered 2 small cooker hood bulbs . The first delivery I received contained one broken bulb. In my opinion the packaging was inadequate. I contacted the company who promptly put a replacement bulb in the post. This was packaged in a very similar way. The replacement bulb was also damaged. I gave up.”

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“Very helpful and a very good service . Will always use them .”

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“Good service”

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“Got exactly what I asked for quickly and for a good price”

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“Delivery was very slow indeed and there was at least one faulty bulb (so far) in the batch ordered :-0(”

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“I cancelled the order as the bulbs were out of stock. I requested a refund on 6 April and still don't have this despite emailing you again about this.”

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“Just the job easy to fit no problem”

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“Quick and efficient”

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“Fast delivery. Well packaged”

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“Brilliant service”

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“Quick delivery great product”

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“There was an issue with this order, but I cannot fault the communication over this or the way it was dealt with. 11/10!”

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“Very poor service from Lamps2udirect. I ordered some lamps which turned out not to be in stock which was not made clear at the time of purchase. After waiting a week with no goods or updated I emailed and was told that the lamps would be in on the Friday and I would have them the following week. After waiting another week and another email I was informed that the lamps were sent out and should be with me “imminently” , two days later I received a dispatch notification for the lamps !! . As an electrician I need companies I can trust and rely on , Lamps2udirect are not one of those.”