Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.50

4.5 Rating 5,765 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,765 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Finding product was easy, and received lamps within days of ordering.”

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“Arrived very quickly and all exactly as ordered. Will certainly be using you in the future.”

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“Well packaged and delivered on the day agreed.”

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“Great service with advice as well. Speedy delivery”

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“When my lamps arrived one would not work . Emailed asking how I get a replacement - no response at all”

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“Great buy and fantastic service would recommend 100 percent”

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“Unfortunately, the lamp arrived damaged beyond repair, but a gentleman at the company named Martin was most helpful and swiftly despatched a replacement by 24hr courier which arrived intact. I would like to mention that the tube was 9mm shorter than the fitting, a manufacturing fault, which meant that careful centring of the tube was necessary in order to maintain contact with the terminals at both ends. Sliding the tube fully into one end, or the other, would result in loss of contact at the opposite end, breaking continuity.”

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“Ordered easy good price and delivery when said Will use again”

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“First parcel was lost in transit. Still waiting for replacement”

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“I can't review something i have not received!!”

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“Communication from the company was great and when I needed to change my order before it was dispatched, this was done with ease. The slim under counter light was great quality but the one we ordered to connect to the light we already had, was a different colour, being warm white rather than cool white. Sadly we were unable to use them together.”

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“Great service”

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“My order was very fragile. All arrived quickly and safely.”

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“Excellent customer service. I realised I had ordered the wrong bulb and actually required something slightly obscure. Martin located the right bulb at the same price and I received them promptly Well done”

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“Quick delivery. Online transaction went smoothly”

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“Fantastic service! Easy to order on line, great price and amazingly fast delivery. My garage door automatic light now works. Well pleased!”

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“First Class Service & Fast Delivery.”

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“The bulbs I bought were exactly what I required but speed of delivery and communication is not good. It was 10 days after I ordered and enquired as to the status of my order, that customer services replied, saying they weren't in stock and had to be ordered - although it said in stock when I ordered. Suddenly the stock was there and the order dispatched 2 days later. This has happened for each order and it seems unless you chase the order, it is delayed until you enquire. I might be wrong in my assumption but strange it's happened each time I've ordered from this company.”

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“Great price, ease of ordering, speedy delivery and well packaged..... what more could you ask for?”

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“Item not received”

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Lamps2udirect.com is rated 4.5 based on 5,765 reviews