Heartwood Reviews

Name: Heartwood
Rating: 4.69

4.7 Rating 733 Reviews

96 %

of reviewers recommend Heartwood

Company Reviews

Info

About Heartwood:

At SimplTax we provide a simple, super speedy Self-assessment Tax Return service. People who need to complete a self-assessment include; Landlords, Sole Traders, High Earners, Directors and CIS Sub-contractors.

We pride ourselves on the quality of our service and our highly competitive fixed fee pricing structure.

In addition to Self-assessment, we also provide a full suite of services for small Limited Companies such as Year End Accounts, Corporation Tax Returns, Cloud Accounting Software, Payroll and VAT Submissions.

Visit Website

Phone:

020 34097835

Email:

james@heartwood-accountants.co.uk

Location:

103, High Street, Waltham Cross
EN8 7AN

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple Straightforward & easy. Took all the worry out of the process. Happy to use again next year.”

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Posted 5 years ago

Hi Lynn, we appreciate the positive review! Glad we could make it easy for you. Look forward to doing yours and Ronald's tax returns next year! - Joseph

Posted 5 years ago

“Always in touch, easy to deal with and very efficient.”

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Posted 5 years ago

Hi Peter, thanks for the positive review! It was lovely speaking to you. We look forward to doing your tax return next year! - Joseph.

Posted 5 years ago

“Antonia was so helpful this year ( my second with simply tax) and appreciate a lot the calm I feel when I have been through everything due to her knowledge and ability to help . It was a more complicated return this year and I was a bit lost ! All is ok now!”

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Posted 5 years ago

Hi Shane, thanks for the great review! Here at Simple Tax, we aim to make the process of completing your tax return as stress-free as possible, even the complicated ones! Speak to you next year! - Anthonia

Posted 5 years ago

“very helpful and easy to contact nothing to much trouble”

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Posted 5 years ago

Dear Janet, Thank you for the kind review. I was happy to be of help to you and assist in getting your situation sorted. I know that it can be daunting at times when you have a lot of information to sort out, so it was great to be able to help you through it. I look forward to helping you with your next return. Many thanks Mark from Simple Tax Returns

Posted 5 years ago

“Great service for the price. Very efficient and informative.”

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Posted 5 years ago

Hi Helen, Thank you for your review, I am glad we could do your return for you! here at SimplTax, we pride ourselves on our competitive price and efficiency! - SimplTax Returns

Posted 5 years ago

“I dealt with Andy. Brilliant service, always a prompt response to my emails and everything was made simple in filing my tax return. Will be using again for next years tax. Keep up the great work”

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Posted 5 years ago

Hi Dalbir, thanks for the great review! I am pleased that you are happy with the service and that we could make things simple for you! Speak to you next year! - Andy

Posted 5 years ago

“took all the hassle away from dealing with H.M.R.C.”

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Posted 5 years ago

Hi William, Thank you very much for your review. I was happy to help you deal with HMRC, I appreciate you had a difficult situation and did my best to ease this stress for you. Always happy to help, Mark from Simple Tax Returns

Posted 5 years ago

“everything is good. looking forward to keeping our cooperation.”

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Posted 5 years ago

Hi Xuejun, thank you for your review. We are glad you are happy with everything and look forward to speaking to you for next years return! - SimplTax Returns

Posted 5 years ago

“Very prompt giving reminder of getting tax returns ,well in advance - feedback & response good and questions answered promptly Regards Graham”

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Posted 5 years ago

Hi Graham, thanks for the review! We are glad that we could get it all done way before the deadline and happy we could give you the feedback you needed. Look forward to hearing from you next year! - SimplTax Returns

Posted 5 years ago

“They were really efficient in helping me with my first tax return”

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Posted 5 years ago

Hi Marcos, Thanks for the positive review! I am glad we could get your first return all sorted and we look forward to the many more we can do for you! - Katie

Posted 5 years ago

“Excellent service and always friendly”

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Posted 5 years ago

Hi Shaikati, Many thanks for the positive review. It was a pleasure to help you with your tax return. Glad I was able to reduce your tax bill and will be happy to speak to you next year! - Mark

Posted 5 years ago

“My original tax advisor Samuel left the company unexpectedly. So far as I can tell my case was not picked up by anyone else. I only found out when I chased Samuel via email and received a bounce back that the mail was undeliverable. Quite unnerving given the information we discussed. May I suggest that an out office is applied when someone leaves your company with further contact details so customers aren't left in the dark. One of the emails Samuel had sent me had the details of another one of your clients at the bottom of the email trail. Pretty unacceptable. As I had waited so long for my claim to be dealt with I was originally told the price had gone up by £50. I challenged this and it was bought back to my originally quoted price. I don't feel I should have had to challenge this to get the original price I was quoted. My claim was handed over to Katie Templar who did her best to handle the claim as well as possible however my experience was already somewhat tainted at that point. At no point has any attempt been made to offer any kind of goodwill gesture, such as a discount on the service or any other kind of recompense.”

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Posted 5 years ago

“Excellent service outstanding adviser really good and understanding! James Conway. Will love to recommend others, Kind regards Mark Davies”

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Posted 5 years ago

Hi Mark, thanks for the great review! We look forward to doing next years return for you! Remember that you will receive £25 for each person you refer to us and they will receive a 10% discount, just sent me an email! James Conway

Posted 5 years ago

“Quick and simple service, although communications with the tax advisor were somewhat sketchy and the first draft came back incorrect due to a miscalculation with my p11d. Only resolved when i questioned the figures. The concerning part of the process however was with payment - i received a link to make a payment £50 higher than the price agreed. When i questioned this, the advisor informed me via email midway through November that 'prices had gone up due to exceptional demand'! I checked the simpltax website, and guess what, the advertised prices hadnt changed. It felt like a very poorly executed attempt to get more money from me and that type of behaviour just isnt professional. When challenged, he returned the invoice to the correct amount,but this left a really bad taste. I wouldnt use them again.”

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Posted 6 years ago

Dear Mark, Thank you for your time on the phone earlier today. We are glad that your tax return was eventually resolved and we are sorry that on this occasion there was a misunderstanding with regards to the pricing. We try to be as upfront and transparent with our pricing as possible and pride ourselves on the accuracy of our tax returns. We wish you all the best for the future. SimplTax

Posted 6 years ago

“Very good and efficient tax company. Good value for money. Very ethical. I would definitely recommend.”

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Posted 6 years ago

Hi Gajanana, thank you for the kind review! Here at SimplTax, we aim to provide a great service for a competitive price. Glad we could get both your personal return and company accounts all done for you! - Andy & Katie

Posted 5 years ago

“Mark was always available to discuss any issues I had. I did not have a clue and he helped me throughout the process.”

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Posted 6 years ago

Hi James, Thanks very much for the positive review. I was happy to help you navigate your tax returns. I understand it can sometimes be a bit tricky, here at SimplTax we pride ourselves on making it simple for you! - Mark

Posted 5 years ago

“I have never completed a self assessment before and I had no idea where to start. I found Simpletaxreturns online and they looked like a very professional company and I discovered that was certainly the case. I have an interest in crypto currency which requires income & capital gains tax to be paid however this type of income genarator is not straightforward. I dealt with Mark Widdowson who was nothing short of excellent. At every stage of the process he was very helpful and supportive. The whole process was so simple and led to me receiving a rebate. Thank you Mark and Simpletaxreturns.”

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Posted 6 years ago

Hi Mark, Thanks very much for your review and for using simple tax returns. It was a pleasure to create and submit your tax return for you. All the best, Mark from Simple Tax Returns

Posted 6 years ago

“Very happy with the service, efficient and smooth process through the portal. Highly responsive team. Would recommend and use going forward.”

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Posted 6 years ago

Hi Murtaza, thank you for your feedback! We are really pleased that you were happy with the service. Here at SimpleTax, we pride ourselves on our efficiency. We will speak to you soon about next years return! - Simple Tax Team

Posted 5 years ago

“Simple Tax Returns was really helpful with my self-assessment tax form submission. The communication was fast, simple and straightforward. I would definitely recommend using their services! My tax advisor Mark was really knowledgeable and approachable, and really made this process more manageable.”

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Posted 6 years ago

Thanks very much for your Review Jakov, I really appreciate this and I am happy that I was able to be of service.

Posted 6 years ago

“They take out all the hassle of tax returns.”

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Posted 6 years ago

Thank you for your review we will be looking forward to hearing from you next year.

Posted 6 years ago

Heartwood is rated 4.7 based on 733 reviews