Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,392 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 5th February 2025

Anthony B

Lakeland Leather 5 star review on 4th January 2025

Carol B

Eddie M

Susan D

Lakeland Leather 5 star review on 3rd December 2024

Jess S

110

Anonymous

Anonymous // 01/01/2019

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“Arrived quickly. Well packaged. Purse and card wallet are very soft and a great colour. Very good quality. The style is great and just what i wanted. I will certainly use this company again and would recommend.”

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Posted 1 year ago

“Ordered 4 men's leather jackets over the years. Excellent quality, good prices and good service.”

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Posted 1 year ago

“Ordering process and delivery were both excellent. Packaging was great too. Would certainly use Lakeland Leather again .”

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Posted 1 year ago

“Telephone confirmation that goods were available for collection. Boots well packaged and as described.”

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Posted 1 year ago

“Bought a leather biker jacket for my wife's birthday. Excellent friendly service and a quality product delivered on time. Would definitely recommend their products and customer service.”

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Posted 1 year ago

“Very pleased with the lovely bag which was exactly what I was looking for, an excellent quality and perfectly described. The price was great and the item was very well packaged and efficiently delivered by Royal Mail. Would definitely recommend this company.”

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Posted 1 year ago

“Lovely boots!!...But big for me had to return...easy to return and a refund in a couple of days.”

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Posted 1 year ago

“The jacket looks great, it feels good, I hope I can do it justice.”

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Posted 1 year ago

“Just bought a Derwent leather jacket - very pleased with the quality of the jacket and the service from Lakeland was first class - had to return it for a different size and they reimbursed my postage and sent out a replacent straight away”

Lakeland Leather 5 star review on 17th August 2023

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Posted 1 year ago

“Great service from ordering to delivery. Although initial problems with the website not loading properly.”

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Posted 1 year ago

“Good delivery but poor quality zips on the bag.”

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Posted 1 year ago

“Well priced and good quality leather accessories. Great, functional design and good choice of colours. Quick delivery and easy ordering process online but also an enjoyable experience instore browsing a wide range of colours and styles.”

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Posted 1 year ago

“Saw the item in store but bought it on line so that my wife did not see her present ahead of our anniversary.”

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Posted 1 year ago

“Very speedy delivery - next day! Packed in tissue paper in a quality cardboard presentation box. A quality sheepskin leather jacket that I can hardly wait for winter to wear. Very pleased I'm very happy to recommend Lakeland Leather.”

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Posted 1 year ago

“Always a pleasure prompt delivery of quality”

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Posted 1 year ago

“Very good quality and reasonable price Prompt despatch”

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Posted 1 year ago

“A beautiful crossover bag in a gorgeous shade of green. I’ve been looking for a new bag with enough pockets and compartments, that’s not too big, this is perfect.”

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Posted 1 year ago

“Great jacket superb price quick delivery”

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Posted 1 year ago

“Like the purse, slightly disappointed in how stiff it is though. I presumed it would be more supple. Little bar on the zip area keeps sliding too far down and it's a nuisance to fiddle it back out. I'm sure I'll get used to it in time.”

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Posted 1 year ago

“I think Lakeland Leathers are just brilliant. I own 5 of their ladies leather biker jackets and hopefully will get more in the future! I had an issue with returning some unwanted items, and Georgina was just brilliant in helping me get sorted out. The ladies at Clarks Village store are also so helpful. I couldn't ask for better service and highly recommend them. The quality of the leather is excellent. I would be interested in seeing future leather designs in different colours such as cream or beige or a front zip fastening jacket in black. There seems to be a slight design gap between the traditional biker jacket and some of the older customer type with hoods and linings. Something in the middle that is designed for women wanting a fashionable jacket that is not biker but more geared to wearing with a smart dress or trousers would be much appreciated. I give Lakeland a 5* rating, they really have got their customer service model perfectly thought out. Thank you!”

Helpful Report

Posted 1 year ago

Lakeland Leather is rated 4.8 based on 7,392 reviews