Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,399 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,399 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 5th February 2025

Anthony B

Lakeland Leather 5 star review on 4th January 2025

Carol B

Eddie M

Susan D

Lakeland Leather 5 star review on 3rd December 2024

Jess S

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I eventually found my boots that had been delivered to another house in my street even though I was in and saw the van pass my window(I had been given no address where my boots had been delivered) I tried the boots on only to discover they were made for people who have extremely slim legs as I have never had any trouble with regular knee high boots before. I suggest you have calf measurements or stipulated that they are slim fitting to save people the time and expense of having to return them. This is the first and last time I will order from this company”

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Posted 2 years ago

“Excellent service, quality boots”

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Posted 2 years ago

“Good Web site and fast delivery ..jumper as described and sizing correct”

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Posted 2 years ago

“A superb quality bag.”

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Posted 2 years ago

“Purchased two handbags for Daughters' birthdays - excellent selection available; superb quality and most efficient and speedy dispatch. Very happy and satisfied - highly recommend - thank you Lakeland.”

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Posted 2 years ago

“Very pleased with my jacket. Excellent quality and value for money. I am a size 14, Ordered a size 14 and true to size.”

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Posted 2 years ago

“Great product”

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Posted 2 years ago

“Love my new leather bag from Lakeland leather, very well made, has the capacity and zip compartments which I prefer, and best of all got it at the right price in the sale! I would definitely order from this company again.”

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Posted 2 years ago

“I am extremely disappointed as it is now 11 days since I placed my order and still no sign of it being delivered to my local store.”

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Posted 2 years ago

“Excellent service and delivery. The jacket is GORGEOUS, softest leather I have ever felt. I have very long arms and the sleeves are perfect.”

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Posted 2 years ago

“I have used this company a few times over the years,and can honestly I never had any problems good were always of a good quality and good value, Many thanks R B”

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Posted 2 years ago

“I have ordered bags and jackets from LL and have been delighted with every purchase. The quality of the leathers used is so good. Soft, supple and lovely colours. Their sale offers are always good to look out for.”

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Posted 2 years ago

“I'm still waiting for the item I ordered so the review is for their customer service after the initial delivery went wrong. They were very helpful and they are arranging for the item to be redelivered using a different carrier.”

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Posted 2 years ago

“I have bought items from this shop before and have always been very pleased with the quality and the exceptional service, this time was no different, would highly recommend.”

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Posted 2 years ago

“came nicely packaged and surprisingly quickly and the product is beautiful. very happy”

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Posted 2 years ago

“Beautiful soft leather, great style and colour. Delivery was refreshingly brilliant!”

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Posted 2 years ago

“Wonderful bag just as description ordered early in day and was delivered following day. That’s what I call great service. Well done Lakeland Leather”

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Posted 2 years ago

“Great service and quality jacket…. Love it”

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Posted 2 years ago

“Appears to be strange situation. Requesting a review before I have even picked up my item. Would be more appreciable if the same effort was put into store delivery. I was in Carlisle last week but email said I was to pick up on the 12th. Not done the 50+ mile round trip yet. Lady in Carlisle store was very pleasant on the phone. unfortunately item not in store stock.”

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Posted 2 years ago

“I took advantage of the sale as a plenty for my wife after visiting the store in keswick and she fancied one. I bought one that could be used for daily use as well as being practical, I hope she likes it! It's a surprise.”

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Posted 2 years ago

Lakeland Leather is rated 4.8 based on 7,399 reviews