Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,392 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 5th February 2025

Anthony B

Lakeland Leather 5 star review on 4th January 2025

Carol B

Eddie M

Susan D

Lakeland Leather 5 star review on 3rd December 2024

Jess S

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service delivered the following day”

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Posted 2 years ago

“Purchased a leather back and tan design Hand bag in the sale , good quality product and quick delivery.”

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Posted 2 years ago

“So pleased with my new bag. Excellent quality and service. Will buy again from Lakeland”

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Posted 2 years ago

“Lovely product, easy website to order on and quick delivery”

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Posted 2 years ago

“Quality product, excellent service and super speedy delivery.”

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Posted 2 years ago

“Thriled with my new Lotus boots. Sumptuous Soft Leather and great colour too. Worth every penny. Love Lakeland products”

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Posted 2 years ago

“I have purchased a beautiful leather tote bag for my daughter for Xmas the item arrived early and the quality is outstanding I will definitely buy again and will highly recommend to my family and friends”

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Posted 2 years ago

“Perfect product, service and delivery Thank you”

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Posted 2 years ago

“I got the tally Cross body bag in black. The bag feels soft and is big enough to fit the essentials. I paid via PayPal. I didn't realise but PayPal orders can only be returned in store.”

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Posted 2 years ago

Hello, Firstly, it's good you like the bag... A little bit of confusion regarding the returns; all orders can be returned in store, or by post. If you paid by PayPal, we cannot issue a refund in store. The order can be taken into store, and they will then ask our Customer Care team to issue the refund. This is usually done on the same day, unless returned on a weekend, in which case it will be refunded on the Monday. I hope this clears everything up. Thanks

Posted 2 years ago

“These items are of great quality and my order was delivered within 2 days of ordering i would recommend purchasing from Lakeland Leather in the future the service i got is 100%”

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Posted 2 years ago

That's great to hear. Thanks James

Posted 2 years ago

“Very prompt service. Lovely soft leather bag, stylish. Would purchase again”

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Posted 2 years ago

“Very helpful staff. beautiful leather jacket purchased very happy 😀”

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Posted 2 years ago

“Very pleased with the black leather handbag, also no sooner had I given the order for it, it was coming through the front door. Very efficient company. Thank you.”

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Posted 2 years ago

“Super soft leather and a great quality coat, just as you would expect from Lakeland. Fits like a dream and really comfortable. Fast delivery too and well packaged.”

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Posted 2 years ago

“I recently purchased the Gilly cardigan for a present for my Mum. I tried to purchase online but it would not accept my card details so I called the telephone number provided, to my delight I had no options to get through but my call was immediately through to a very helpful lady who took my order, applied a discount code, and arranged postage for me, the experience was a breath of fresh air, the cardigan arrived the very next day and my Mum loves it, so thank you for a great service.”

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Posted 2 years ago

Sorry for the issues with payment, but there's nothing like a human answering a phone (or fresh air!)

Posted 2 years ago

“This has been my second purchase from Lakeland Leather,and i can only say that quality of there garments and service is first class .And prices are so good for the quality, have reccomended to friends and family.”

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Posted 2 years ago

Thanks for the vote of confidence Roger.

Posted 2 years ago

“The leather jacket looks great on my husband”

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Posted 2 years ago

“Very quick delivery. Ordered items previously from Lakeland and was very pleased with the quality and colour of those items. I understand the colour can be different between pictures and reality but I wouldn't say the actual colour of this jacket I ordered is scarlet, (scarlet being a bright red colour as your picture of the jacket is) so I am disappointed with shade of the jacket I have received as it is much darker.”

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Posted 2 years ago

Hi Amanda, Sorry if the colour doesn't appear to be a true representation of the jacket. We do try our hardest to match between the screen and reality, but will take a closer look. Thanks

Posted 2 years ago

“Really pleased with price (compared to other sites) and quality of Toscana gilet. Easy to order, well packaged and relatively fast delivery despite slight delay due to DPD.”

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Posted 2 years ago

A great choice, and perfect for this time of the year :)

Posted 2 years ago

“Handbag is exact as described and great quality”

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Posted 2 years ago

Lakeland Leather is rated 4.8 based on 7,392 reviews