Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,400 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,400 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

Write Your review

Tell us how Lakeland Leather made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lakeland Leather 5 star review on 6th March 2025

Eddie M

112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and beautiful leather jacket.”

Helpful Report

Posted 2 years ago

“I was happy with the handbag, which I got in the sale, but I wouldn't have wanted to pay the full price for it. But the card holder doesn't really work properly; it's really difficult to slot a card into the plastic holder, especially when you're trying to do it quickly with one hand. The plastic doesn't part easily, so you need two hands to fiddle with it to open it up. Not recommended. Sadly I had inserted some cards before deciding this, so not able to return.”

Helpful Report

Posted 2 years ago

“Items ordered are of very high quality despite the very good prices - shipment seemed a little slow with the "ready for shipment" notice on the account showing for a few days but no reason why - would not put me off buying again though as very happy with the quality of the leather and design of the bags i ordered - I shall be the envy of other travellers.”

Helpful Report

Posted 2 years ago

“We bought the leather holdall for our Grandson's 18th Birthday and are extremely pleased with it. Just the right size for a couple of nights away. The leather is beautifully soft.”

Helpful Report

Posted 2 years ago

“A quality product at an excellent price”

Helpful Report

Posted 2 years ago

“Great quality leather jacket superbly finished, backed by excellent customer service.”

Helpful Report

Posted 2 years ago

“Answered my email query in a matter of minutes. The coat was ordered in the morning and delivered less than 24 hours later. The coat is of a high quality and well made.”

Helpful Report

Posted 2 years ago

“Beautiful jacket and wonderful customer service!”

Helpful Report

Posted 2 years ago

“This is the second leather hat I've ordered for my husband from Lakeland Leather. He absolutely loves them! The website is easy to use, delivery really fast and quality of the products are excellent!”

Helpful Report

Posted 2 years ago

“Very pleased with the black leather men's washbag. Excellent quality and just the right size for taking on holiday. Arrived very promptly so we are very happy customers.”

Helpful Report

Posted 2 years ago

“Bought a handbag and purse 👜 really pleased with them excellent quality and service definitely buy again delivery service was excellent as well”

Helpful Report

Posted 2 years ago

“Hi thank you for the order I received white leather belt it’s just lovely and exactly as the photo shown really happy with it”

Helpful Report

Posted 2 years ago

“Best fitting jacket I have. Well made and smart.”

Lakeland Leather 5 star review on 11th July 2022

Helpful Report

Posted 2 years ago

“As always a very lovely product. After a couple of weeks, however, one of the decorative gold pieces came away. Exceptional service to ensure I could return the bag, no quibble, at their expense and a replacement shipped. Lovely products but the 5 stars are because customer service of this calibre deserves recognition.”

Helpful Report

Posted 2 years ago

“Brilliant service…. I asked for quick delivery and they came up trumps. Product is great 👍🏻”

Helpful Report

Posted 2 years ago

“Recently bought a belt that was a big too big. Lakeland were super efficient at doing an exchange. Definitely will use them again”

Helpful Report

Posted 2 years ago

“Excellent service, quality item, good price.”

Helpful Report

Posted 2 years ago

“My 3rd leather jacket now and can't fault the brand excellent workmanship and looks good as well.👍”

Helpful Report

Posted 2 years ago

“Product as advertised”

Helpful Report

Posted 2 years ago

“Delivery excellent, unfortunately jacket did not suit me when I tried it on. Returns excellent”

Helpful Report

Posted 2 years ago

Lakeland Leather is rated 4.8 based on 7,400 reviews