Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,392 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 5th February 2025

Anthony B

Lakeland Leather 5 star review on 4th January 2025

Carol B

Eddie M

Susan D

Lakeland Leather 5 star review on 3rd December 2024

Jess S

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a leather coat for my wifes birthday. I ordered on line and it arrived well wrapped, on time and exactly as the description. Sadly the coat did not fit. I contacted customer services and gotan immediate reply offering support and advice. We returned the coat to a store and were greeted by two members of store staff who could not have helped more. All went well other than someone, who we assume was the manager, adopted a patronising and supercilious attitude towards us. Only her attitude impacted on my not giving Lakeland a five star review. Lakeland are generally excellent in all ways.”

Helpful Report

Posted 11 months ago

Hello, I am pleased to hear that you have had a good experience with the majority of your journey with us, I am sorry to hear that you have had a problem with one part of it. If you would like to contact us at online@lakelandleather.co.uk with which store you visited we would be happy to investigate. many thanks Lakeland Leather

Posted 11 months ago

“Fast efficient service. Good quality shirts.”

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Posted 11 months ago

“Packaged lovely and speedy delivery. The jacket itself is absolutely gorgeous.”

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Posted 11 months ago

“Fantastic sheepskin slippers. My second pair I tried an alternative brand inbetween, no comparison. Long lasting, very comfortable. Luxury sheepskin used. My go to shop now. Quick delivery, I have also used York and Lake District branch, excellent customer service.”

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Posted 11 months ago

“Lovely jacket fits well. True to size. Very comfortable and looks great. Good value for money .Quick delivery and very happy with Lakeland Leather. Will be purchasing from them again, highly recommended.”

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Posted 11 months ago

“Beautiful leather. Great shape, getting compliments, I'm tempted to buy more”

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Posted 11 months ago

“Excellent”

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Posted 11 months ago

“Love the double glasses case it is good quality leather and comes in lovely colours. Would highly recommend.”

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Posted 11 months ago

“Good quality products, and quick delivery”

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Posted 11 months ago

“I'm happy with the boots which I bought- they're comfortable and sturdy while still trendy. They were a good price. I received my order quickly, with good communication from Lakeland. I was pleased that they were delivered through Royal Mail as it gave me the opportunity to collect my order from post office. I find post more reliable than courier companies. I would buy from Lakeland again.”

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Posted 11 months ago

“Great service, love the quality & style! Overall very pleased!”

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Posted 11 months ago

“I purchased this jacket for a friend. It was delivered within two days. The jacket is of very good quality and a very good fit”

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Posted 11 months ago

“Hi Thank you for selling us quality product. I wear them in public as my colleagues always ask me where I bought them from. Regards Dona Ndlovu”

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Posted 11 months ago

“I ordered a new case for my glasses . The choice of products and colours was excellent and my case arrived very promptly and is good quality and was very reasonably priced.”

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Posted 11 months ago

“A beautiful dress in a fabric which is quite soft and warm. The dress hangs beautifully. What is well and looks lovely. I'm delighted with it”

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Posted 11 months ago

“Very easy website and prompt delivery. Will definitely use again.”

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Posted 11 months ago

“Really good quality leather messenger bag fits my laptop and other items for work. Fast delivery also.”

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Posted 11 months ago

“Excellent product fits perfectly excellent customer service”

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Posted 11 months ago

“Excellent leather hold-all has strong sturdy handles and longer strap for use over shoulder , I have recommended this item to several friends- very happy with it”

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Posted 11 months ago

“Can not give a review until I receive my coat thanks”

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Posted 11 months ago

Lakeland Leather is rated 4.8 based on 7,392 reviews