Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,392 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 5th February 2025

Anthony B

Lakeland Leather 5 star review on 4th January 2025

Carol B

Eddie M

Susan D

Lakeland Leather 5 star review on 3rd December 2024

Jess S

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't received my order of the 5th December yet but that wasn't Lakeland Leather it was DPD who have lost my parcel. This is the second parcel DPD have failed to deliver. I suggest that retailers no longer use this courier service as they don't DELIVER! Lakeland have kindly offered to replace so fingers crossed as this is a Christmas present!”

Helpful Report

Posted 2 years ago

“My first time of ordering from Lakeland Leather and a completely positive experience. Speedy delivery, item well packaged and the handbag is gorgeous. Will definitely use again.”

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Posted 2 years ago

“Hi. My Lakeland leather purse is my Christmas present to go with my Lakeland leather handbag. Lovely! Such good quality. Smells amazing. I love it. & my sheepskin gloves are so warm & soft. Ideal for frosty walks with the dog.”

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Posted 2 years ago

“Fantastic service and very quick delivery, item was as described and of a very high quality.”

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Posted 2 years ago

“Excellent service, item ordered was just as expected, great quality and fit ,would definitely recommend”

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Posted 2 years ago

“Beautiful soft leather Jacket. I purchased one for my husband and everyone loved it!! I’ve gifted my son & daughter-in-law Lakeland leather jackets for Christmas.”

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Posted 2 years ago

“Quick excellent service and delighted with my jacket.”

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Posted 2 years ago

“Found exactly what I wanted in a crossbody black leather handbag. Great value as was in the sale. Arrived after a few days beautifully packed.”

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Posted 2 years ago

“The quality of the products are always exceptional. The service is first class too. They employ real humans you can speak too on the phone, or in physical stores, and have a passion for the product and good service.”

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Posted 2 years ago

“Excellent quality bag. Following order the handbag arrived quickly. I am very happy with the service received.”

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Posted 2 years ago

“I’ve bought this handbag as a present for my sister , just think she will love it”

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Posted 2 years ago

“Handbag was purchased for a Christmas gift. Very pleased and quick delivery.”

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Posted 2 years ago

“Bought this as a gift for my Mum’s birthday and she loved it. The quality is amazing and, as there was a sale on, it was definitely value for money.”

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Posted 2 years ago

“I've always liked Lakeland, but this bag is my first purchase for a longtime. It's just as I wanted. The leather is soft and beautiful and the design compact and useful for me. And it was reduced! Wish I could afford a coat, but ...”

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Posted 2 years ago

“Can't fault delivery which was next day, but as a male regret I do not feel particularly competent enough to comment or rate the handbag which I bought as a Xmas present for my wife. So as yet it hasn't even been unpacked from the packaging it arrived in! All I can say now from I can see the quality of the leather looks fabulous.”

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Posted 2 years ago

“Excellent customer service and the coat I purchased is beautifully made and a perfect fit - many thanks to Lakeland Leather.”

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Posted 2 years ago

“The mittens were very nice and competitively priced but they were simply too tight to get on and I had to return them and shop elsewhere.”

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Posted 2 years ago

“Delivered very quickly. Beautiful sheepskin slippers ordered for a Christmas present.”

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Posted 2 years ago

“Love my handbags, I also bought one for a friend for a birthday present which she also loves.”

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Posted 2 years ago

“I’m loving my slippers. They’re just the right size because I read the advice for fitting and sized up from a six to a seven. Love it that I can wear them indoors but just pop outside for a moment without taking them off because of the good soles. I think they will relax beautifully with wear and will be indispensable this winter. I like the way that they look good with clothes indoors and keep my ankles warm too. I’ve sprayed them with a protector so that they won’t stain as easily as slippers can if they get splashed while I’m cooking. Love them. I’ve bought slippers from other companies before, and these Lakeland ones seem just as good quality. I hope they last as long. That will be the test.”

Helpful Report

Posted 2 years ago

Lakeland Leather is rated 4.8 based on 7,392 reviews