Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,392 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 5th February 2025

Anthony B

Lakeland Leather 5 star review on 4th January 2025

Carol B

Eddie M

Susan D

Lakeland Leather 5 star review on 3rd December 2024

Jess S

110

Anonymous

Anonymous // 01/01/2019

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“Very pleased with bag I purchased. Fantastic service.”

Helpful Report

Posted 2 years ago

“Beautiful Aviators jacket to use with my Austin 7 car club. Delighted with it, pretty colour, excellent quality better than I expected. Would buy again.”

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Posted 2 years ago

“Fast service and good quality product. One of the items ordered was not suitable for my requirements, but the item was returned and a refund processed very quickly.”

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Posted 2 years ago

“Ordered my Penrith Jacket and it arrived 2 days later! Quality is really high with super soft leather and a great fit. Really pleased with my purchase!”

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Posted 2 years ago

“Handbag just as described. Very pleased. Like the manner that pockets set out Lovely colour”

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Posted 2 years ago

Thanks for the review Judith.

Posted 2 years ago

“First time customer. Beautiful quality leather bag, bought as Xmas gift. Would buy again! Unfortunately, didn’t get my 10% for first order, don’t think there was a code. The despatch note said to keep it as it was the receipt, but, to return an item which I did, I had to return the dispatch note in the parcel.🤷‍♀️ otherwise a great purchase 😘”

Helpful Report

Posted 2 years ago

Hello, The despatch note makes perfect sense for orders with one item :) We'll look into that wording... And, we've issued a refund for the 10% discount code. It should have been revealed to you when you submitted your email address. Thanks

Posted 2 years ago

“I do love my new shoulder bag!! Great design and high quality. Fast and very good delivery. I already bought items in Lakeland and I am very happy with these purchases and how the company works. Recommended 100%.”

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Posted 2 years ago

“I bought this for a xmas present so hopefully they will love it and if not then lucky me : ) . I think it is lovely and great quality. Would definitely recommend”

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Posted 2 years ago

Hopefully Santa will be listening 🎅

Posted 2 years ago

“Fantastic delivery time and great product.”

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Posted 2 years ago

“I was looking for a leather wash bag for my son and was delighted with the one I chose- very good quality leather, a good size and an excellent price.”

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Posted 2 years ago

“The leather handbag I ordered arrived quickly and in perfect condition. It's exactly as described on the website, of good quality and great value for money. I couldn't be more pleased in my dealings with Lakeland Leather. Highly recommended.”

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Posted 2 years ago

“Beautiful biker jacket, really soft leather good quality and well made, husband very happy.”

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Posted 2 years ago

Good work Amanda!

Posted 2 years ago

“Lovely item well made”

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Posted 2 years ago

“Item was just as I expected and service excellent”

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Posted 2 years ago

“Thankyou for the quick delivery and it is a lovely bag it is a gift for my daughter and I’m sure she will love it .”

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Posted 2 years ago

Fingers crossed!

Posted 2 years ago

“This is going to be a Christmas present for my mum and I'm sure she'll be delighted. I am very pleased with my purchase and would definitely shop at Lakeland Leather again.”

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Posted 2 years ago

Thanks for the review Karen. You've got a very lucky mum!

Posted 2 years ago

“Bought as presents. Very pleased with the items. Well wrapped and delivered promptly.”

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Posted 2 years ago

“Great service, delivered on time, well packaged and I'm delighted with my new crossbody bag. Excellent value, too. Would definitely order from Lakeland again”

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Posted 2 years ago

“Great business - both online and in store. I’ve got some wonderful leather goods from there, from belts to sheepskin jackets and love using/wearing them.”

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Posted 2 years ago

That's great to hear Marie.

Posted 2 years ago

“Hello I have serval Lakeland jackets from over the years so I know the quality is good. I wanted a new jacket so after visiting your website I chose one. My order can quickly and when it said it would. The only thing that was no as expected was the colour. The jacket said it was navy leather and in the photo it looked dark blue. The jacket to be looks black. I’m keeping it because I’m happy with it just slightly different colour.”

Lakeland Leather 5 star review on 21st November 2022

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Posted 2 years ago

Hi Tom, Thanks for the review and the feedback on the colour. We do our best to represent the true colour of jackets in our photographs. Usually the difference between day and artificial light can be noted on our lifestyle and studio shots. This may sound a little crazy, but take a look at the colour of the jacket in daylight (if you can remember what that is!) and it will likely look a little more navy... Thanks

Posted 2 years ago

Lakeland Leather is rated 4.8 based on 7,392 reviews