Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,392 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

Write Your review

Tell us how Lakeland Leather made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lakeland Leather 5 star review on 5th February 2025

Anthony B

Lakeland Leather 5 star review on 4th January 2025

Carol B

Eddie M

Susan D

Lakeland Leather 5 star review on 3rd December 2024

Jess S

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery,well packaged. Beautiful leather and good for sizing. I've had at least 6 coats from LL over the years and still have them all!!!”

Helpful Report

Posted 2 years ago

“Beautifully soft leather jacket, high quality and a fantastic price. Very happy!”

Helpful Report

Posted 2 years ago

“Bought several items from you lately a d they are all fantastic quality and value”

Helpful Report

Posted 2 years ago

“I bought my teenage Granddaughter the handbag for Christmas. She is very fussy about presents, she opened her present and loved it, beautiful colour and such soft leather. She uses it every weekend when she is not at school. I would thoroughly recommend the price and delivery.”

Helpful Report

Posted 2 years ago

“0rdered coat on line,delivery was excellent and quality of product superb.”

Helpful Report

Posted 2 years ago

“Extremely happy with product. Exactly as advertised. Coat fits well and material is robust. Arrived promptly in sturdy packaging. Will definitely be purchasing more items in future from Lakeland Leather.”

Helpful Report

Posted 2 years ago

“Love my new purse and the delivery was very good”

Helpful Report

Posted 2 years ago

“I did return the bag but bought another when I returned it”

Helpful Report

Posted 2 years ago

“Great little card wallet- does what it should!”

Helpful Report

Posted 2 years ago

“Excellent service and great quality product.”

Helpful Report

Posted 2 years ago

“I rang the Bowness shop on Wednesday morning to enquire about a bag asking if they thought it would hold an I pad , they were not very helpful, I had measured the i pad and it was within the size quoted but when it arrived in super quick time the I pad fit in the bag nicely but the the bag wouldn’t fasten round it.so no good. I was also dissatisfied in the fact the page did say 10% entered the code said not applicable carried on and the page said free carriage which also didn’t appear to work. Like I said the delivery was excellent. Wasn’t best pleased when taking it to the post office to send back and it cost me more than double the delivery to send it back as I did like they said and paid for tracking. Will think twice about ordering something on line again.”

Helpful Report

Posted 2 years ago

Sorry about your experience. I'm afraid I can't explain why the voucher code didn't work, it has since been tested and is working again. We would have been happy to retrospectively apply the discount. All orders under £70 are subject to a standard delivery charge of £3.99. The dimensions we supply are for the outer area of the bag, as this bag features a recessed zip closure, that is why the ipad doesn't fit. And finally, the return postage costs can fluctuate greatly depending on the courier chosen, we recommend using a tracked service as the items are yours until we receive them back. Apologies, but I appreciate why it's been a negative experience.

Posted 2 years ago

“I ordered a small red leather purse and it arrived promptly… lovely quality and very well made .. gorgeous soft leather.. would highly recommend”

Helpful Report

Posted 2 years ago

Hi Jacky, Thanks for the review, we're delighted your happy, and hope your friend likes the purse! Thanks

Posted 2 years ago

“All very good”

Helpful Report

Posted 2 years ago

“I ordered leather slippers online which although lovely were too small. We had a replacement exchanged within a week and it was efficient and friendly service. Really impressed and will shop here again”

Helpful Report

Posted 2 years ago

“Hi Good quality product at a very reasonable price ,very efficient service .Will order with you again regards Graham Webb”

Helpful Report

Posted 2 years ago

“I'm delighted with my Bowness phone pouch in red. The leather is great quality and the bag is the ideal size for my phone and a few credit cards. Lightweight and comfortable to wear. Quick delivery, ordered Saturday evening, delivered Tuesday morning.”

Helpful Report

Posted 2 years ago

“Lovely handbag, suits my wife's needs.”

Helpful Report

Posted 2 years ago

“Ordered slippers as Christmas presents but they did not fit so returned although quick to refund had to pay £15 to return,did not realise had to pay to return items .”

Helpful Report

Posted 2 years ago

“Jacket arrived the day after ordered, beautifully packaged. Unfortunately the jacket did not fit me. Sent back on Saturday and fully refunded by Monday. Exceptional service, would highly recommend to others.”

Helpful Report

Posted 2 years ago

“Great quality handbag - very reasonably priced for the high quality. I also bought a bag for my mum for Xmas and she was delighted. Thanx”

Helpful Report

Posted 2 years ago

Lakeland Leather is rated 4.8 based on 7,392 reviews