Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,392 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 5th February 2025

Anthony B

Lakeland Leather 5 star review on 4th January 2025

Carol B

Eddie M

Susan D

Lakeland Leather 5 star review on 3rd December 2024

Jess S

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A beautiful gilet, so well made. Soft, soft leather and lovely woolly inside. A touch snug in sizing, but beautiful non the less.”

Helpful Report

Posted 2 years ago

“EXCELLENT SERVICE, ARRIVED 1 DAY AFTER ORDERING.”

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Posted 2 years ago

“Very high quality items. I do think that the image of becky gloves on 'denium blue' should be more true to colour as I would say that they are more navy. They were not as expected but fortunately the recipient loved them. I also think that packaging should be better for sending as the parcel bag was was quite cheap looking upon arrival. Very happy with second purchase for grey slippers. Would buy from site again. 10% discount and offer on slippers at the time was very useful.”

Helpful Report

Posted 2 years ago

“Very happy with the purchase. I had a problem actually trying to pay with my card.Tried numerous times to action the order but at the point of payment the screen froze and told me there was a problem and to contact lakeland,as it was a weekend this was a problem. I eventually tried using the same card via your Karna payment scheme and it went through no problem. Presumably other customers may have had a similar problem. Very quick excellent delivery,thank you.”

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Posted 2 years ago

“Query was resolved very quickly.”

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Posted 2 years ago

“Thank you Lakeland love my jacket true to size excellent service xx”

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Posted 2 years ago

“They send out too many emails. It’s been almost 1 per day”

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Posted 2 years ago

“Lovely soft leather jacket, good price & excellent service.”

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Posted 2 years ago

“Absolutely gorgeous holdall! I bought this for my husband’s birthday online. My emailed questions were immediately responded to making the purchase worry free. Speedy delivery and well packed. Brilliant service all round.”

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Posted 2 years ago

“Better than I expected love the cross body bag”

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Posted 2 years ago

“The product was nice but severely let down by DPD. Had to wait a week for delivery and then when the driver finally turned up they didn’t even bother knocking on the door.”

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Posted 2 years ago

“Very prompt delivery. The jacket fits well and is made from the softest leather - extremely good quality and I am very pleased with it.”

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Posted 2 years ago

“Bought as a present for my husband. He loves them. They look really smart and are so comfortable. A real quality product.”

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Posted 2 years ago

“Very pleased with the quality & "true fit" sizing of the Levens Leather jacket. It fits perfectly! Service was quick & efficient. Would buy from Lakeland Leather again.”

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Posted 2 years ago

“Lovely comfortable slippers great fit”

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Posted 2 years ago

“Great service and a lovely product”

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Posted 2 years ago

“The item quality was good but the web picture was not representative of the product, full refund including postage was given”

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Posted 2 years ago

“Been looking for a hooded leather jacket for some time. Mine arrived, beautifully packaged and the quality is superb. Very pleased with my purchase. I would highly recommend.”

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Posted 2 years ago

“Needed an exchange, excellent service and refunded postage.”

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Posted 2 years ago

“Service brilliant and really pleased with my gilet, fits perfectly and considering it has no sleeves is surprisingly warm. Lovely and comfortable to drive in.”

Helpful Report

Posted 2 years ago

Lakeland Leather is rated 4.8 based on 7,392 reviews