Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,392 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 5th February 2025

Anthony B

Lakeland Leather 5 star review on 4th January 2025

Carol B

Eddie M

Susan D

Lakeland Leather 5 star review on 3rd December 2024

Jess S

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently ordered a Garsdale jacket . Spoke to the staff in the Gretna branch regarding the sizing . They were exceptionally helpful and nothing was any problem to them . Jacket is perfect in every way . Superb quality and imagine this jacket will last for many years . I also purchased cleaner and protector from them . So reassuring that there are still company’s out there who offer a great service as well as the products it sells . Many thanks .”

Helpful Report

Posted 2 years ago

“Excellent service and prompt delivery by DPD. The bag was bought as a birthday present for my wife who is delighted. It's exactly what she wanted.”

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Posted 2 years ago

“Two beautiful bags bought in your recent sale. Very pleased with them both- one was a present-. Great quality and well made. Will definitely be buying again.”

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Posted 2 years ago

“Highly delighted with my most recent purchases from Lakeland Leather. As always, delivery was prompt, and the parcel was tracked. The handbag and wallet purse I ordered have been admired by friends.”

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Posted 2 years ago

“Love my new handbag. Soft leather, good safe storage for cards. Nice long, adjustable strap. A friend commented on how smart it looked.”

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Posted 2 years ago

“Good quality. Product as expected”

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Posted 2 years ago

“Beautiful, well-made gloves, comfortable to wear, perfect for driving and general use. Fingers are a touch long for me (even in the small size), but I have little hands! A beautiful colour, prompt delivery service. I've had lots of compliments about how nice they are. Won't hesitate to order again.”

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Posted 2 years ago

“I am very pleased with the leather holdall I bought, but am very disappointed that one of the zip tags had come off within 7 days. If this comment is picked up and this issue rectified swiftly then I'd happily rate 5 stars.”

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Posted 2 years ago

Hi Chris, Can you email our Customer Care team on online@lakelandleather.co.uk and we'll get this sorted for you. Thanks

Posted 2 years ago

“The bag is just what I wanted, with lovely quality. Thank you”

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Posted 2 years ago

“Excellent service. Great prices. My new handbags are beautiful soft leather.”

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Posted 2 years ago

“The teal green glasses case was perfect. Slightly darker green than the picture but that was fine because my mum loves it. Thank you will definitely be buying another the quality is amazing.”

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Posted 2 years ago

“Excellent service, great jacket.”

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Posted 2 years ago

“I was looking for a good quality leather belt. Looked everywhere for a wide classic style and couldn’t find anything reasonable and under £50. Then I remembered buying a leather bag from a Lakeland store in Gloucester Quay. I think. Looked online and BINGO. The perfect belts. Ordered 2 they arrived well packed and quickly. And the black and brown I ordered were perfect. High quality and very well priced. Absolutely delighted. You should have a bigger presence in the South West. I will be back. Thank you”

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Posted 2 years ago

“Handbag arrived very quickly, slightly smaller than expected but overall delighted with my purchase”

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Posted 2 years ago

“Service and delivery was excellent I ordered a coat in size 16 for extra room with a woolly jumper I'm an average size 14 but did find it a little snug tbh ..still love the coat though.”

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Posted 2 years ago

“Beautiful leather lady rucksack very well priced. Service outstanding regular communication about delivery and acurate timescale. Arrived on date stated in perfect condition would order from this firm again for quality of item and price but also effective distribution and delivery *5”

Helpful Report

Posted 2 years ago

“Love my cross body phone bag, very well made, well packaged so arrived in perfect condition & on time. Like the detachable strap, have actually changed it for a fine chain one which is more appropriate for evening wear. Happy customer, would def buy again, thank you.”

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Posted 2 years ago

“I bought a lovely sheepskin jacket. Ordering was easy on their website. Fit was excellent and it was just what I wanted”

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Posted 2 years ago

“Excellent service. Very pleased with my jacket. Leather is so soft , very well made and looks great! Fits well; sizing was accurate. This is the second jacket I have purchased. Very satisfied customer.”

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Posted 2 years ago

“I have been a customer for some years and the quality of all the goods is superior and very reasonable priced. Definitely would recommend to my friends and family.”

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Posted 2 years ago

Lakeland Leather is rated 4.8 based on 7,392 reviews