Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,392 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 5th February 2025

Anthony B

Lakeland Leather 5 star review on 4th January 2025

Carol B

Eddie M

Susan D

Lakeland Leather 5 star review on 3rd December 2024

Jess S

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased chino trousers from Lakeland, the fabric is very good quality and would purchase again. Item arrived in the specified time, great company”

Helpful Report

Posted 2 years ago

“Terrible experience from start to finish. Ordered for delivery to store/collect in store. Store was showing 1 in stock so distribution centre didn't send another to them. They did not have the 1, not uncommon in retail. Store ordered another from the distribution centre. Meantime I am getting NO email updates or phone calls whatsoever. Online CS tell me it's in, (it wasn't) eventually just drove to the store and luckily it had come in that morning. Store wasn't open at advertised time, tried door, locked, staff member looked up at me and ignored me. Came back twenty minutes later to be told the exact person named on the order (my wife) must collect. Said wife was standing next to me but being Chinese the staff member clearly didn't think her name was as stated on the order. Embarrassing all round.”

Helpful Report

Posted 2 years ago

“Lovely product - soft leather. Order arrived promptly and well packed so no damage.”

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Posted 2 years ago

“I love visiting Lakeland Leather. The layout of the shop is excellent and the staff attentive without being overwhelming which has happened to me in other shops. Well done Lakeland Leather. Thank you.”

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Posted 2 years ago

“It's a lovely bag”

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Posted 2 years ago

“Bought an overnight bag for my wife, order was placed on a Friday evening and the parcel arrived the following Tuesday, first class service and my wife was over the moon with the bag. Thank you”

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Posted 2 years ago

“I ordered a leather full length guilet which arrived very quickly. Quality is fabulous, lovely & soft leather. Thick padding which give great warmth. Good size pockets for key & phone etc. I am 12/14 but decided to take a chance on the 12. Glad I did as it fits well even with thick hoodie underneath. Happy customer !”

Helpful Report

Posted 2 years ago

“Customer service 10/10 Packaging, speed of arrival, Quality of my jacket 10/10, leather is gorgeous and soft, can't wait to start wearing it (when slightly warmer). Will be checking for other goodies to add to my wardrobe as well as gift ideas! Thank you lakeland x”

Helpful Report

Posted 2 years ago

“Very quick delivery no problems”

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Posted 2 years ago

“The team were very helpful and I got exactly what I needed!”

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Posted 2 years ago

“Item received in a timely manner. Was as described. Very good quality. I would well recommend the company”

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Posted 2 years ago

“Very good quality leather goods for such a reasonable price. Lovely to receive and to use. Would happily use company again. All the products on website looked good and enticed to buy. Nice to receive items nicely packaged too for a change.”

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Posted 2 years ago

“Great quality products at very reasonable prices compared to other leather retailers.”

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Posted 2 years ago

“Quality of item ordered was as stated, excellent. Prompt delivery, no fuss. Will shop again from Lake Land Leather.”

Helpful Report

Posted 2 years ago

“Lovely quality and exactly what I was looking for.”

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Posted 2 years ago

“Excellent service both in-store and over online ordering”

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Posted 2 years ago

“Beautiful leather handbag and delivered with excellent packaging to protect the details”

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Posted 2 years ago

“My new handbag is just what I wanted, agood colour (red), a good size and the soft leather is very accommodating.”

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Posted 2 years ago

“Exceptional laptop bag at a wonderful price. I have had so many compliments on my first day back at work after a long time off unwell. I have been so impressed with the service I have received from Lakeland Leather and will buy from them again, as the bag is quality at a fantastic price.”

Helpful Report

Posted 2 years ago

“My handbag arrived by the estimated date and I was not disappointed by the quality of the product. I wouldn’t hesitate in buying from Lakeland Leather again”

Helpful Report

Posted 2 years ago

Lakeland Leather is rated 4.8 based on 7,392 reviews