Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,885 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 19th March 2025

1596

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, stylish chairs, good value and fast easy ordering and delivery.”

Helpful Report

Posted 4 days ago

Thank you for the fantastic review! We're so pleased you love the style and value of the chairs, and that the ordering and delivery process was smooth and speedy. We really appreciate your support! Best wishes, The Lakeland Furniture Team

Posted 2 days ago

“Purchased 4 bar stools. Delivered next day for just a fiver. Really easy to put together. Ideal for what we wanted and about half the price of comparables. Bang on!”

Helpful Report

Posted 3 weeks ago

Good Afternoon, Thanks so much for the fantastic review! We're thrilled to hear the bar stools were exactly what you were after—and even better that they arrived the next day for just a fiver! Great to know they were easy to assemble and such good value too. Love the “bang on!” — that made our day! Enjoy the new stools and thanks again for choosing Lakeland Furniture! Best wishes, Natalie

Posted 3 weeks ago

“Quality product and excellent on time delivery. Really pleased.”

Helpful Report

Posted 3 weeks ago

Good Afternoon, Thank you for your kind review! We're so glad to hear you're pleased with the quality of the product and our on-time delivery. It means a lot to know we met your expectations—we truly appreciate your support! Best Wishes, Natalie

Posted 3 weeks ago

“Great quality barstools. Fast delivery, although one base arrived damaged a replacement was sent the next day.”

Helpful Report

Posted 3 weeks ago

Good Morning, Thank you for your review! We're so glad you’re happy with the quality of the barstools and our delivery speed. Sorry again that one base arrived damaged — but we’re pleased we could get a replacement out to you quickly. If you need anything else, don’t hesitate to reach out. Enjoy the new setup! Regards, Natalie

Posted 3 weeks ago

“Easy to order. Quick delivery. Easy to put together. Really like the chairs. All round a very good experience.”

Helpful Report

Posted 4 weeks ago

Thank you for the lovely feedback! We're so pleased to hear that you found the ordering process easy, the delivery quick, and the chairs simple to assemble. It’s great to know you're enjoying them! We’re glad we could provide a smooth experience from start to finish. Thanks again for choosing Lakeland Furniture! Best wishes, The Lakeland Furniture Team

Posted 3 weeks ago

“Beautiful chair, however I did not realise it didn't have wheels. But that was my fault.”

Helpful Report

Posted 4 weeks ago

Thank you so much for your kind review – we’re really glad to hear you love the chair! We totally understand how easy it is to miss the smaller details when shopping online. If you’d like, we’d be happy to look into the possibility of exchanging the base unit for one with wheels. Just drop us a message at support@lakeland-furniture.co.uk, and our team will be happy to help. Thanks again for your feedback! Warm regards, The Lakeland Furniture Team

Posted 4 weeks ago

“Excellent customer service, very fast delivery,high quality products”

Helpful Report

Posted 1 month ago

Good Afternoon Sheila Thank you so much for your kind words! We're thrilled to hear you were happy with our customer service, speedy delivery, and the quality of our products. It really means a lot to us to know we’ve met your expectations. We hope you enjoy your new furniture, and we’d love to welcome you back anytime! Best regards, The Lakeland Furniture Team

Posted 1 month ago

“Great service”

Helpful Report

Posted 1 month ago

Thank you for the five-star review! We're so glad you were happy with the service — we really appreciate your support. Best regards, The Lakeland Furniture Team

Posted 1 month ago

“top class service for a top class product . would highly reccomend”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words! We're thrilled to hear you were happy with both the service and the product — that's exactly what we aim for. We truly appreciate the recommendation and look forward to welcoming you back in the future! Best regards, The Lakeland Furniture Team

Posted 1 month ago

“Fast efficient delivery and so far the product seems to be of good quality.”

Helpful Report

Posted 1 month ago

Thank you for your lovely feedback! We're so pleased to hear your order arrived quickly and that you're happy with the quality of your product so far. If you have any questions down the line or need anything else, feel free to get in touch — we’re always here to help! Best regards, The Lakeland Furniture Team

Posted 1 month ago

“The office chair arrived quickly and was exactly as pictured. The only issue is that there weren't instructions on how to assemble it. I went on YouTube to find some tutorials and I was able to put it together quite easily”

Helpful Report

Posted 1 month ago

Thanks so much for your review! We're really pleased to hear your office chair arrived quickly and was just as pictured — that's exactly what we aim for. Apologies that the assembly instructions weren’t included in the box — we understand how important that is. We’re glad to hear you were able to find a solution quickly through YouTube and get it assembled with ease! We’ll also pass this feedback along to our team so we can continue improving the unboxing experience. Thanks again for choosing Lakeland Furniture — we hope you enjoy your new chair! Best regards, The Lakeland Furniture Team

Posted 1 month ago

“Efficient. Goods as expected. Delivery great.”

Helpful Report

Posted 1 month ago

Good Morning, Thank you for your review! We're glad to hear everything met your expectations and that you were happy with the delivery. We appreciate your support and look forward to serving you again! Kind regards Sam

Posted 1 month ago

“The item was an easy ordering process and arrived on time. Good quality chair at a good price. Very happy with purchase”

Helpful Report

Posted 1 month ago

Good Morning, Thank you for your great review! We're so pleased to hear that the ordering process was smooth and that you're happy with the quality and price of your chair. Enjoy your purchase, and we hope to serve you again in the future! Kind regards Sam

Posted 1 month ago

“Thouse bar stools are exactly what I was looking for! I am very happy with my purchase! Excellent quality! 🤗”

Helpful Report

Posted 1 month ago

Good Morning Cristina, Thank you for your wonderful review! We're thrilled to hear that the bar stools are exactly what you were looking for and that you're happy with the quality. Enjoy your new stools, and we’d love to assist you again in the future! Kind Regards Sam

Posted 1 month ago

“Quick delivery great quality chair and very comfortable. Would buy from again.”

Helpful Report

Posted 1 month ago

Good Afternoon Chris, Thank you for your 5-star review! We're delighted to hear that you're happy with the chair's quality and comfort, as well as the quick delivery. We’d love to have you shop with us again in the future! Kind regards Sam

Posted 1 month ago

“We bought a leather look barstool which is fabulous quality and really comfy. Easy ordering and quick delivery”

Helpful Report

Posted 1 month ago

Good Morning Sharon, Thank you for your lovely review! We're delighted to hear that you're happy with your barstool's quality and comfort. Enjoy your new seating, and if you ever need anything else, we're here to help! Kind regards Sam

Posted 1 month ago

“Speedy delivery, replacement chrome stands for bar stools, had ordered stools online and wasn’t happy then ordered more and wasn’t happy again so researched replacement chrome bases then noticed you can get all the attachments so my John Lewis bar stools look new again. Very happy, wish I’d noticed the website sooner.”

Helpful Report

Posted 1 month ago

Good Morning Jacqui, Thank you for your review! We're delighted to hear that our replacement chrome bases helped restore your John Lewis bar stools to their former glory. It's great to know you found everything you needed on our website—if you ever need anything else, we're here to help. Enjoy your refreshed stools! Kind regards Sam

Posted 1 month ago

“Ordered two bar stools found the website easy to order from, delivered on time no hassle, bar stools good quality and good price, would definitely recommend.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We're delighted to hear that you found our website easy to use and that your bar stools arrived on time without any hassle. It’s great to know you’re pleased with their quality and value. Your recommendation means a lot to us, and we truly appreciate your support. Enjoy your new bar stools! Best regards, The Lakeland Furniture Team

Posted 2 months ago

“Beautiful colour of the bar stools Order came quickly and packaged well Look gorgeous & price was good”

Helpful Report

Posted 2 months ago

Thank you for your lovely review! We're delighted to hear that you love the colour of your bar stools and that they arrived quickly and well-packaged. It’s great to know they look gorgeous in your space and that you found them to be a great value! We truly appreciate your support and hope you enjoy your new stools. If you ever need anything else, we're here to help! Best regards, The Lakeland Furniture Team

Posted 2 months ago

“I haven't opened it yet as I am still having the kitchen decorated.”

Helpful Report

Posted 2 months ago

Thank you for your review! We hope your kitchen decorating goes smoothly, and we’re sure your new furniture will be a great addition once everything is ready. If you have any questions or need any assistance when you unpack it, don’t hesitate to reach out—we’re always happy to help! Looking forward to hearing what you think once it's all set up. Best regards, The Lakeland Furniture Team

Posted 2 months ago

Lakeland Furniture is rated 4.6 based on 2,885 reviews