Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the bar stools, they are good quality, feel substantial and look more expensive than they were. Instructions on assembly were clear and easy to follow. Arrived within a couple of days of ordering despite it being over the new year period. Would use again”

Helpful Report

Posted 4 years ago

Good Afternoon Lyn, I am pleased to read how happy you are with your new bar stools and you have found them to be good quality, feel substantial and look more expensive than they were. Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Customer service was excellent. Very quick response to our concern, even through the Christmas/New Year period and these difficult times.”

Helpful Report

Posted 4 years ago

Good Morning Chris, Thank you for the feedback and rating you have given regarding the Customer Service Team and their quick response to a concern you had over the Christmas period. I am pleased that they responded swiftly to your query. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Used this company many times never been disappointed”

Helpful Report

Posted 4 years ago

Good Afternoon to you Maria, Thank you for the wonderful feedback and rating you have give us. I am pleased you have never been disappointed. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Really impressed with Lakeland, ordered and got the product next day. Very happy with the quality and it looks great. Thank you”

Helpful Report

Posted 4 years ago

Good Morning David, I am pleased to read how impressed you are with Lakeland Furniture and the quality of the item you have received. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Stylish and easy to assemble. Comfortable and great for the home office.”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for the feedback and rating you have given after receiving your new chair. I am pleased you found it to be stylish and comfortable for you. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Bought Cuban bar stools. Excellent quality and value, sturdy and confortable, look great. Delivery fantasticslly quick even during Christmas. Would definitely recommend!”

Helpful Report

Posted 4 years ago

Good Morning Adrian, Thank you for the amazing feedback and rating you have given after receiving your new Cuban bar stools. I am pleased you found them to be excellent quality and value, sturdy and comfortable too. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Only unpacked one to check as our kitchen will not be ready for them for 3 weeks, but very impressed, great value, look high quality”

Helpful Report

Posted 4 years ago

Good Morning Zoe, I am pleased to read how impressed you are having looked at the product and hoping once they are all assembled in your new kitchen they will look perfect. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new products once assembled in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Ive been asked to write a review but the product has not arrived yet, its a week late, probably new year related but as no one works at the weekend i cant find out for sure as they tell me its dispatched but dpd are denying receipt of it.”

Helpful Report

Posted 4 years ago

“Sit well in my kitchen, good quality, very easy to assemble.”

Lakeland Furniture 5 star review on 3rd January 2021

Helpful Report

Posted 4 years ago

Good Morning Parveen, Thank you for the great feedback and the image you have shared of your new Cuban bar stool. It looks perfect in your home. I am pleased you found it easy to assemble and good quality too. For sharing the image here with us I shall be forwarding you a £10 Gift Voucher for you to use o your next order with us. Kind regards Sam

Posted 4 years ago

“Great website and lovely product. Delivery was swift and efficient too.”

Helpful Report

Posted 4 years ago

Good Morning Victoria, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. I am pleased you found the website to be great and the delivery of your order was swift and efficient also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“I found Lakeland on Google when was looking for dining chairs. The lead time from an alternative source was 9 weeks, and Lakeland 3 days, so I placed an order on 26th of December, not received my chairs yet, but purchasing was easy, received email notification that chairs will come whining 3 -4 working days. Hopefully will receive it next week”

Helpful Report

Posted 4 years ago

Good Afternoon Saul, Thank you for taking the time to leave a review regarding your order. I have checked with the team and I can confirm your items have now been dispatched. If you do have any queries regarding the delivery then please do not hesitate to contact the support team direct at support@lakeland-furniture.co.uk where someone will be happy to help you further. Kind regards Sam

Posted 4 years ago

“Good quality and easy to assemble”

Helpful Report

Posted 4 years ago

Good Afternoon Demi, Thank you for the great review and 5*rating you have given after receiving your order. I am pleased you found it easy to assemble and it to be good quality also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Fabulous breakfast bar stools. Great quality & service.”

Helpful Report

Posted 4 years ago

Good Afternoon, Thank you for the great feedback and 5*rating you have given after receiving your Bar Stools. I am pleased you have found them to be fabulous and great quality too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Really good, easy to use website and the delivery was quick & efficient. The chair was as described & very nice quality. Have ordered another chair already.”

Helpful Report

Posted 4 years ago

Good Afternoon Paula, I am pleased to read how happy you are with your new chair so much so you have already ordered another. Thank you for the amazing feedback and 5*rating. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“My new stools are very comfy and supportive to my back. Lovely”

Helpful Report

Posted 4 years ago

Good Afternoon Linda, Thank you for the wonderful feedback and rating you have given after receiving your new Bar Stools. I am pleased you have found them to be very comfortable and supportive for your back. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Beautiful and arrived in time Good quality”

Helpful Report

Posted 4 years ago

Good Afternoon Leena, Thank you for the great feedback and rating you have given after receiving your new product. I am pleased you have found it to be beautiful, good quality and arrived on time too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Ordered an office chair, came very quickly and is very good quality and as described. Would definitely use Wayfair again.”

Helpful Report

Posted 4 years ago

Good Morning James, Thank you for the wonderful feedback and rating you have given after receiving your new office chair. I am pleased it arrived swiftly and is very good quality too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Excellent quality chair, very happy. Perfect for my small office desk. Love it!”

Helpful Report

Posted 4 years ago

Good Morning Debbie, I am pleased you are happy with your new chair and you have found it to be excellent quality and perfect for your small office desk. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Great bar stools, fast delivery.”

Helpful Report

Posted 4 years ago

Good Morning, I am pleased you are happy with your order and you have found the bar stools to be great. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“A huge choice available. High quality barstools with clear information regarding fire safety standards met. First class customer care team who organised return of wrong colour of seats and speedy replacement. All with friendly and helpful interaction. So happy with service.”

Lakeland Furniture 5 star review on 24th December 2020

Helpful Report

Posted 4 years ago

Good Morning Mary, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you found there to be a huge range to choose from. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews