Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality and value set of dining room chairs. Ready and delivered to my local warehouse very quickly for collection.”

Lakeland Furniture 5 star review on 25th August 2021

Helpful Report

Posted 3 years ago

Good Morning Simon, Thank you for the wonderful feedback and 5*rating you have given after receiving the dining chairs. I am pleased you have found them to be great quality. Thank you also for sharing the image here with us and for doing so I shall be forwarding you a £10 gift voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“great seats that I purchased, and speedy delivery”

Helpful Report

Posted 3 years ago

Good Morning Paul, Thank you for the 5*rating and feedback you have given after receiving the seats, I am pleases you have found them to be great after a speedy delivery. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Bought 2 bar stools. Arrived quickly & decent quality. The point where the the legs go together with the footrest with Allen studs leave a bit of the weld exposed whichever way you try and fit it. But only noticeable if you know it’s there. that’s the only reason it’s 4 stars instead of 5”

Helpful Report

Posted 3 years ago

Good Morning Gary, Thank you for the feedback and rating you have given after receiving your order. I am sorry to read there seems to be some welding exposed therefore if you would like to email the support team at support@lakeland-furniture.co.uk along with an image of the problem then the team will be happy to look into this for you. If you are then fully satisfied and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Easy to assemble and comfortable delivery was quick and on time”

Helpful Report

Posted 3 years ago

Good Morning Trevor, Thank you for the feedback and ratings you have given after receiving the Flo Bar Stools. I am pleased they were delivered swiftly and you have found the item easy to assemble and comfortable also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Easy to use website. Delivery was fast. Arrived when said. Good quality product.”

Helpful Report

Posted 3 years ago

Good Morning Susan, I am pleased to read you found the website easy to use, delivery was fast, arrived when it said and the product to be good quality. Thank you for the wonderful feedback and 5*ratings you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“The office chair arrived quickly and was easy to assemble. A great service overall.”

Helpful Report

Posted 3 years ago

Good Afternoon, Thank you for the feedback and 5*rating you have given after receiving the office chair. I am pleased it arrived swiftly, was easy to assemble and you received great service overall. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Exactly as described and very easy to assemble. Very pleased and would definitely use again”

Helpful Report

Posted 3 years ago

Good Morning Dean, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you have found it exactly as described and very easy to assemble. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Great selection of seats at competitive price and swift delivery.”

Helpful Report

Posted 3 years ago

Good Morning Steve, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you found a great selection of seats at competitive prices with a swift delivery too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Just refitted kitchen with an island and wanted bar stools with a warm classic look that didn’t overtake the kitchen. We needed them to be comfy as we have done away with the kitchen table and using the island instead for family meals. These bar stools tick the boxes in the fact that they look great, great size not too tall , wipeable, don’t swing around, fit under worktop well and feel great to sit on . I have been trying out a lot of bar stools as some I can’t fit my butt into (funny not funny) but the Waldorf is just great. Fits the butt and is really comfortable. Happily sit on for hours given the chance !”

Helpful Report

Posted 3 years ago

Good Afternoon Sarah, Thank you for the amazing feedback you have given and the 5*rating also after receiving the Waldorf Bar Stools. I am pleased to read you have found them to look great, great size, wipeable, and great to sit on them! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Very good quality”

Helpful Report

Posted 3 years ago

Good Morning Priti, Thank you for the great feedback and 5* rating you have given after receiving your order. I am pleased you have found the item to be very good quality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“I was looking for a nice looking and comfy leather chair for my new home office. After looking in a few places, I decided to order the one from Lakeland. I was a bit apprehensive as you can’t really tell the quality when buying online. I shouldn’t have been! The chair arrived promptly on the scheduled day, it was very easy to assemble and fitted perfectly within my new office! Even more important, it’s very comfortable and looks fantastic! A big 10 from me!”

Lakeland Furniture 5 star review on 7th August 2021

Helpful Report

Posted 3 years ago

Good Morning Margarita, Thank you for the wonderful feedback, 5*rating and also for sharing the great image here with us of your new Calgary office chair. I am pleased to read you found it to be perfect for your new office, comfortable and looks fantastic! For sharing the image here I shall be forwarding you a £10 gift voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Excellent quality furniture, item arrived on time, with great customer service providing regular updates. Would highly recommend”

Lakeland Furniture 5 star review on 6th August 2021

Helpful Report

Posted 3 years ago

Good Morning Elaine, We are pleased to read how happy you are with your new Oregon Chair and you have found it to be a quality product. Thank you for the great feedback and rating you have given. Thank you also for sharing the great image here with us, for doing so I shall be forwarding you a £10 Gift Voucher to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Had stools delivered. Unfortunately there was a fault with them and also didn’t have the stands with them. Contacted after sales support who dealt with the matter promptly and arrange for collection of faulty goods and delivery of replacement the next day. Excellent customer service”

Helpful Report

Posted 3 years ago

Good Morning Nicola, Thank you for the feedback you have given after receiving the stools. I am sorry to read that you found there to be a fault with them but I am pleased that the team were able to rectify the matter and promptly arrange a collection and delivery of the replacement parts the next day and you are now fully satisfied. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“I just love these chairs. I bought them for our dining room table. They look super modern, slick, easy to clean, sturdy and comfortable! I would 100% recommend! Quick delivery as well.”

Lakeland Furniture 5 star review on 3rd August 2021

Helpful Report

Posted 3 years ago

Good Afternoon Elske, Thank you for sharing the wonderful image here with us and for the fantastic feedback and 5*rating also after receiving the Replica Dining Chairs, they look perfect around the table! I am pleased you have found them to look modern, slick, easy to clean, sturdy and comfortable! For sharing the image here I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Ordered 6 dining room chairs. Had issues with the delivery due to the delivery company not Lakeland but rang to sort it and they were very helpful and polite and sent them next day. Brilliant service and brilliant chairs!”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for the feedback and 5*rating you have given. I am sorry to read that you had issues with the delivery of your dining chairs but I am pleased that the team were able to organise your order to be sent the next day and you were very happy with the service and the chairs themselves. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Absolutely love my barstools vibrant colour but yet sophisticated and elegantly brightened up my kitchen . Easy to assemble lovely quality product”

Lakeland Furniture 5 star review on 31st July 2021

Helpful Report

Posted 3 years ago

Good Morning Sue, Thank you for the wonderful feedback and 5*rating you have given after receiving the Eris Bar Stools, they look perfect in your kitchen. Thank you also for sharing the image here with us of them in situ. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Excellent service. Delivered earlier than originally proposed. Nice quality chairs.”

Helpful Report

Posted 3 years ago

Good Afternoon Vivian, I am pleased you are happy with your new chairs and I would like to Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Thrilled with chair to fit under desk, perfect fit/size as described. Would definitely purchase another one . Very comfortable too. Thank you .”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for the wonderful feedback and 5*rating you have given after receiving the chair for under your desk. I am pleased it fits under perfectly and you have found it to be comfortable for you! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Brill replacement part”

Helpful Report

Posted 3 years ago

Good Morning Tina, Thank you again for the great feedback and rating after receiving the full bar stool base. I am pleased you have found it to be a brill replacement part. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Amazing quality breakfast bar chairs, very impressed and quick delivery.”

Lakeland Furniture 5 star review on 19th July 2021

Helpful Report

Posted 3 years ago

Good Morning Cheryl, Thank you for the wonderful feedback and ratings you have given after receiving the Monaco Bar stools. Thank you also for sharing the great image here with us. For doing so I shall be forwarding you a £10 Voucher code for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews