Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

Write Your review

Tell us how Lakeland Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loving my bar stool. Very easy to assemble. Comfortable seat.”

Helpful Report

Posted 4 years ago

Good Morning Henry, I am pleased you are very happy with your new stool and you have found it to be very comfortable for you. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Excellent sturdy, stylish stools- perfect for my outside balcony bar. Totally recommended company- in terms of goods and delivery.”

Lakeland Furniture 5 star review on 22nd April 2020

Helpful Report

Posted 4 years ago

Good Morning Emma, Thank you so much for the amazing feedback, rating and also for sharing the wonderful image here with us of your new Bar Stools. They look perfect! For sharing the image I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“We’re absolutely thrilled with our bar stools! Thank you for the speedy delivery and keeping me up to date at all times considering the current situation it was much appreciated. Mrs Alison Mackie”

Helpful Report

Posted 4 years ago

Good Morning Alison, wow how amazing do your new Bar Stools look in your home. PERFECT! Thank you for the amazing feedback and rating you have given us we really do appreciate it. For sharing the image here with us I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Superb service in very difficult times and we are very pleased with our purchase.”

Helpful Report

Posted 4 years ago

Good Morning Susie, I am pleased to read you are happy with your new purchase and the overall service you have received. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“I am very pleased with my recent purchase of 3 bar stools for my Kitchen Island. They are high quality at very competitive price. The service from Lakeland Furniture was brilliant delivered very quickly and efficiently. Thanks Again.”

Helpful Report

Posted 4 years ago

Good Morning Ellen, Thank you for the amazing feedback and rating you have given after receiving your new bar stools. I would also like to thank you for the wonderful image you have shared here with us. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“The service was very good especially in this difficult time. There were agents available on chat or email if you needed help. I received my order well packed and on time. Thankyou”

Helpful Report

Posted 4 years ago

Good Morning Helen, I am pleased you are happy with the service you have received and also the product you have also received. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Great quality & super fast delivery. So pleased with my new bar stools.”

Helpful Report

Posted 4 years ago

Good Morning Rebecca, your new Bar Stools look amazing in situ. Thank you for sharing the great image here with us to see and also for the feedback and rating you have given. We are so pleased you are happy with them. For sharing the image here, I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Ordered three chairs. Considering the circumstances I was extremely pleased with how quick they arrived. Excellent quality , they weren’t expensive but look really well made. Clear instructions on how to put the legs on and overall very very happy with this product. Won’t hesitate to use Lakeland furniture again . Thank you”

Helpful Report

Posted 4 years ago

Good Morning Kirsty, Thank you for the amazing feedback and rating you have given after receiving your new Chairs. I am pleased you have found them to be excellent quality, inexpensive but really well made. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“very good chair it nice and comfortable and easy to sit on”

Helpful Report

Posted 4 years ago

Good Morning Rajiv, Thank you for the great feedback and 5*rating you have given after receiving your new Chair. I am pleased you found the producct to be a very good chair, nice and comfortable. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“The ordering process and delivery all very easy and the product was a very good quality and reasonable but there's were no screws in the box. I would use Lakeland again because the quality was really good”

Helpful Report

Posted 4 years ago

Good Morning Michele, I am sorry to read that on delivery of the product you found the fixings to be missing. Please email our support team at support@lakeland-furniture.co.uk where someone is available to organise some for you. If you are then fully satisfied and would like to post an image of your product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“These guys saved me. Had an office chair delivered during COVID within 2 days.... top class, affordable and easy to assemble!”

Helpful Report

Posted 4 years ago

Good Morning James, I am pleased you are very happy with your new office chair and the overall service you have received. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Excellent service thank you. My daughter loves her new chair for her desk. It is so comfortable and looks stylish too. 10/10”

Helpful Report

Posted 4 years ago

Good Evening Andrew, I am pleased you and your Daughter love the Chair and you have found it to be comfortable and stylish and you would give the produst 10/10 Thank you for the amazing feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Bought the Casino Ribbed Office Chair. Delivered promptly as ordered. Chair seems sturdy, looks great and has a small-ish footprint.”

Helpful Report

Posted 4 years ago

Good Evening Roger, I am pleased to read you are very happy with your new Casino ribbed office chair and you have found it to be sturdy, looks great and a small ish footprint too. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Very pleased with purchase - just what I was looking for at a reasonable price. Stylish and practical.”

Helpful Report

Posted 4 years ago

Good Evening Annabel, Thank you for the wonderful feedback and rating you have given after receiving your new product. I am pleased you found it to be stylish and practical. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Slight issue with chair delivered but resolved straight away first class. Can't fault.”

Lakeland Furniture 5 star review on 21st April 2020

Helpful Report

Posted 4 years ago

Good Afternoon Lucy, I am pleased to read that the slight issue with the chair was resolved swiftly and your now happy with the item. Thank you for the feedback and rating you have given and also for sharing the great image here with us. For doing so I shall be forwarding you a £10 Gift voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“I bought one of the DSW chairs in white initially, although l wanted four for my kitchen l was unsure of what the quality would be and if the white seat would be pure white. I wasn't disappointed, l love the chair, l have now ordered a further three, they will give my older dining table a more modern look, I would definitely recommend the product and the prompt service from Lakeland.”

Helpful Report

Posted 4 years ago

Good Evening, Thank you for the great feedback and 5*rating you have given after receiving your new DSW white Dining Chair. I am pleased you love the chair that much you will now be ordering more. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“I was so very pleased with my kitchen bar stools. They were even better than photographed and were so plush and comfortable and the colour cream was exactly that. My husband has had several operations for cancer and even he finds them comfortable also. Thank you very much for such an excellent produce.”

Helpful Report

Posted 4 years ago

Good Evening Margaret, Thank you for the lovely feedback and rating you have given after receiving your new Bar Stools. I am pleased you are happy with the colour and you found them to be plush and comfortable for you and your husband. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Even though we were in lockdown, we ordered on Thursday and the 4 breakfast bar stools were delivered the day after. This is our second lot of stools, only renewed as we have changed the colour scheme. Excellent product, easy to assemble and excellent service”

Helpful Report

Posted 4 years ago

Good Evening Joy, I am pleased to read you are very happy with your new Bar stools and you have found them to be an excellent product, easy to assemble and excellent service too. Thank you for the amazing feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Sturdy and easy to assemble. Lovely material and very comfy chair. Only downside to having a “high back” bar chair is that you have to be careful not to leave back too much. I think a slightly wider base would have helped significantly with stability. Still love this chair though!”

Helpful Report

Posted 4 years ago

Good Evening, Thank you for the feedback you have given and the rating also after recieving your chair. I am pleased you found the material to be lovely and comfy too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Description of items could be a little clearer. But besides that, great communication about delivery timelines, great delivery tracking. Item seems to be of great quality 👍🏻”

Helpful Report

Posted 4 years ago

Good Afternoon Thomas, Thank you for the feedback you have given after receiving your new purchase and for the rating also. We are pleased you found the overall service to be great and the quality also great. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews