Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved my kitchen stool. Loved the colour. Loved the price. Easy to put together”

Helpful Report

Posted 1 year ago

Good Afternoon, Thank you for the feedback you have given after receiving your order. I am pleased you love your new kitchen stool, the colour and of course the price too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Great product, just what I needed, good comms!”

Helpful Report

Posted 1 year ago

Good afternoon Mark, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased you have found the item to be a great product and just what you needed. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Excellent company to deal with, whilst there were no fixings in the box for the stools, the issue was dealt with instantly and professionally. Good quality and quick delivery all packaged well.”

Helpful Report

Posted 1 year ago

Good Afternoon Steve, Thank you for the great feedback and 5*rating you have given after receiving your order. I am sorry to read that some items where missing but the team rectified this swiftly for you and you are now fully satisfied with your order. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“I was absolutely delighted with my bar chairs for use in my kitchen.”

Helpful Report

Posted 1 year ago

Good Afternoon, Thank you for the great feedback you have given after receiving your new bar stools. I am pleased to read how delighted you were with the product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Good prices. Customer service great. Quality of bar stools ordered just ok. First delivery wrong food test received and unable to attach to stool. Quickly resolved after speaking with customer services and a new one sent out the next day. There after noticed a dent in the base of stool, have just left it and not got in contact with customer services again. So for quality its 3 stars, everything else 5.”

Helpful Report

Posted 1 year ago

Good Afternoon Jenna, Thank you for the feedback you have given after receiving the bar stools. I am sorry to read you had a problem with your order and then you have found a dent on one base. Please do get in touch with the support team and they will be happy to look into this for you. Please also include an image of the dent. I hope this information helps. Kind regards Sam

Posted 1 year ago

“Prompt and efficient delivery service.”

Helpful Report

Posted 1 year ago

Good Afternoon, Thank you for taking the time to leave a 5*rating after receiving your order. I am pleased it was delivered promptly! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“The office chair that I ordered was OK, but it arrived with no assembly instructions. I emailed Lakeland immediately and it took four days to get a response. And the instructions sent in the response didn't even correspond to my chair. By that time I'd already looked on YouTube for similar chairs and worked it out myself.”

Helpful Report

Posted 1 year ago

“We have recently purchased 4 velvet bar stools for our kitchen and we are so happy with them. They are extremely well made and very comfortable. Highly recommend Lakeland Furniture. Delivery super quick and customer service great too.”

Helpful Report

Posted 1 year ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving 4 bar stools. I am pleased to read you are very happy with them, they are extremely comfortable and well made too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Very quick delivery and parasol just as advertised. Would use this company again”

Helpful Report

Posted 1 year ago

Good Morning, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased the item arrived quickly and the parasol was just as shown on the website. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Great product just what we ordered fair price and prompt delivery, will definitely use again and recommend”

Helpful Report

Posted 1 year ago

Good Morning Peter, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased you have found the item to be a great product and a quick delivery too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“The chair that was purchased for a member of staff is of excellent quality and very good value for money”

Helpful Report

Posted 1 year ago

Good Morning Leigh, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased you have found the chair to be excellent quality and good value for money. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Great product. Excellent service”

Helpful Report

Posted 1 year ago

Good Morning, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased you have found it to be a great product and you received excellent service from us. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Good product and value for money”

Helpful Report

Posted 1 year ago

Good Morning Richard, Thank you for taking the time to leave a 5*rating and review after receiving your order. I am pleased you found the item to be a good product and value for money also! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“we are very happy with the red umbrella and the price was great thankyou”

Helpful Report

Posted 1 year ago

Good Morning Janet, Thank you for the 5*ratings you have given after receiving the parasol. I am pleased you are happy with the item and you found the price to be great too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Really comfortable stylish chairs, complement our kitchen lovely. One did arrive with a mark, and the back of one chair doesn’t look level.”

Helpful Report

Posted 1 year ago

“brilliant service delivered promptly , 1 base damaged but replaced within 2 days fantastic service”

Helpful Report

Posted 1 year ago

Good Morning Earl, Thank you for taking the time to leave feedback after receiving your order. I am pleased that the team were able to rectify an issue with one base swiftly and you are now fully satisfied with your order. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“My bar stool had a tiny hole in the back rest which looked as if it did not have enough material wrapped around it. I should have sent it back but I did not as I needed it to use immediately. I had a new hip and needed the stool to sit on so that my knees were below my hips. I was a bit disappointed in the tiny hole as I know it will become a bigger hole in time!”

Helpful Report

Posted 1 year ago

“The bar stools arrived quickly. They were exactly as described and I am pleased with my purchase.”

Helpful Report

Posted 1 year ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving the bar stools. I am pleased you have found them to be exactly as described on the website. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Item described accurately, was in stock and was delivered within 24 hours of placing the order.”

Helpful Report

Posted 1 year ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your order. I am pleased the item was described accurately and was delivered within 24 hours. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Excellent service and goods received were exactly as described and of excellent quality”

Helpful Report

Posted 1 year ago

Good Morning Darren, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you received excellent service and the goods received were exactly as described. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews