Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

Write Your review

Tell us how Lakeland Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the taupe coloured padded bar stools which I am absolutely delighted with. The colour, quality and cost was brilliant.”

Helpful Report

Posted 4 years ago

Good Morning Julie, I am pleased to read you are very happy with your new Bar Stools and you ahve found the colour, quality and cost was brilliant. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Two of the three stools we received were faulty/damaged. Am happy with the stool that is ok, good value for money and timely delivery. Can’t give 5 stars with 66% of my order needing replacing”

Helpful Report

Posted 4 years ago

Good Morning Caroline, I am sorry to read that 2 out of the 3 bar stools you had delivered were faulty. Can I ask you if you hav not done so already is to email the support team at support@lakeland-furniture.co.uk where someone will be available to help you with this. If you are then fully satisfied and would like to post an image of your new Bar Stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Brilliant service, delivered when they Said,very Happy with the stool I bought,will definitely purchase again from Lakeland.”

Helpful Report

Posted 4 years ago

Good Afternoon Claire, I am pleased you are very happy with your new bar stool and the overall service you have received from us. Thank you for the amazing feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Good communication, delivery was very speedy. The chairs I ordered are fine, although they wobble as one leg is too short.”

Helpful Report

Posted 4 years ago

Good Afternoon, Thank you for the feedback you have given today. Please email our support team at support@lakeland-furniture.co.uk where someone will be happy to help further. Please include an image of the legs if possible. If you are then fully satisfied and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“I love Lakeland Furniture, we bought a Perona Cream Bar stool and the delivery was super quick. Within 48 hours of placing the order it was delivered without any issue. Great communication on delivery times.”

Helpful Report

Posted 4 years ago

Good Afternoon Amy, Thank you for the amazing feedback and 5*rating you have given after receiving your new Perona Bar Stool. I am pleased it was delivered swiftly to you. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Lovely bar stools. Abit awkward to put together as the bolts/ legs didn’t like up correctly. But they look amazing and very good quality.”

Helpful Report

Posted 4 years ago

Good Afternoon Helen, Thank you for the great feedback and rating you have given after receiving your new Bar Stools. I am pleased once assembled you found them to look amazing and to be very good quality too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“We bought a Stockholm dining chair to serve a purpose as a comfortable office chair. We love it. It is really comfy and luxury to now sit at our desk. It was a little tricky finding out how to secure the legs to the main chair without instructions, but we figured it out! Thank you”

Helpful Report

Posted 4 years ago

Good Afternoon, I am pleased you are happy with your new Stockholm Dining Chair and you have found it to be comfortable for you while using it as an office chair. Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Grate quality. Look fantastic. Fast delivery. I would definitely recommend these stools”

Helpful Report

Posted 4 years ago

Good Afternoon Victoria, I am pleased you are happy with your new bar stools and you have found them to look fantastic and to be great quality too. Thank you for the amazing feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Great quick service”

Helpful Report

Posted 4 years ago

Thank you Paul for the feedback and rating you have given after receiving your new product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Ordered 2 bar stools from Lakeland. First time we have ordered from here and so glad we did. Lovely quality stools that were delivered really quickly. Thankyou Lakeland!”

Helpful Report

Posted 4 years ago

Thank you Helen for the wonderful feedback and rating you have given after receiving your new bar Stools. I am pleased you have found the stools to be lovely quality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“My order arrived very quickly and very well packaged. The item I ordered ,which was a kitchen bar stool was just as described, well made and easy to assemble. Great value for money and would definitely use Lakeland furniture again.”

Helpful Report

Posted 4 years ago

Good Afternoon Nina, I am pleased to read you are happy with your new Bar Stool and you found the item easy to assemble and well made. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Great quality chair-very comfortable. Shipping was very quick, especially taking into account the current climate. Very happy with the purchase.”

Helpful Report

Posted 4 years ago

Good Afternoon, I am pleased you are happy with your new Chair and you have found the product to be great quality and very comfortable also. Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Very quick delivery, first time ever using them and I definitely recommend and would buy from again.”

Helpful Report

Posted 4 years ago

Good Afternoon Jenna, I am pleased you are happy with your purchase and I would like to Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Quick delivery and furniture as described.”

Helpful Report

Posted 4 years ago

Good Afternoon Amy, Thank you for the great feedback and 5*rating you have given after receiving your new furniture. I am pleased it arrived swiftly and you found it to be as described. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Excellent service. Great quality product. 1 very happy customer.”

Helpful Report

Posted 4 years ago

Good Morning Katie, I am pleased you are very happy with your new product and the overall service you have received. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Excellent quality for reasonable price. Very comfortable and easy to put together. Customer service has been brilliant, very quick delivery! Would definitely recommend and will order again.”

Helpful Report

Posted 4 years ago

Good Afternoon, Thank you for the wonderful feedback and 5*rating you have given after receiving your new product. I am pleased you found the item to be excellent quality, very comfortable and the overall service to be brilliant. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Amazing service! Delivered within 2 days of ordering! Slight tear on one of the cushions but that’s hopefully being sorted.”

Helpful Report

Posted 4 years ago

Good Afternoon Connor, I am sorry to read that on delivery of your new Cadiz you found that one of the cushions had a slight tear but I am pleased that the support team are dealing with this. Thank you for the feedback and rating you have given along with sharing the wonderful picture here. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Experience was brilliant. Positives: on my bar stools 1) Next day delivery 2) Brilliant, cute and systematic packaging 3) Quality is good 4) Assembly is easy and good instructions. 5) Good communication 6) great choice and decent pricing. Only one thing could have been improved.... On my bar stool the decorative ring at bottom is plastic ,,, it should be metal. Overall loved it.”

Helpful Report

Posted 4 years ago

Good Afternoon Pranav, I am pleased to read how happy you are with your new Bar stools and I want to Thank you for the feedback and rating you have given. Thank you also for sharing the great image here with us, they look perfect! For posting the picture here I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“The high gloss, white chest of drawers are exactly what we hoped they would be. Excellent quality and easy to assemble. We will definitely order from Lakeland again.”

Lakeland Furniture 5 star review on 10th May 2020

Helpful Report

Posted 4 years ago

“Quick delivery even during the lockdown, item as described daughter is very pleased with her comfy new chair to use at her desk. Would definitely recommend Lakeland and would use them again in the future.”

Helpful Report

Posted 4 years ago

Good Afternoon, Thank you Claire for the wonderful feedback and 5*rating you have given after receiving your new Chair. I am pleased you and your Daughter have found it to be comfortable for use at her desk. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews