Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant company to deal with. Had a bit of a 'wobble' on original order, but this was dealt with promptly and customer service was second to none. Cannot praise them enough. The bar stools I bought (at a very good price) look amazing in my kitchen and the delivery by DPD was quick and courteous. I would definitely buy from this company again.”

Helpful Report

Posted 4 years ago

Good Evening Elizabeth, Thank you for the wonderful feedback and 5*rating you have given after receiving your new bar stools. I am pleased to read they look amazing in your kitchen and you would buy from us again. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“We purchased 3 bar stools from Lakeland Furniture, they arrived promptly. They were easy to assemble and are very comfortable, setting off our island in the new kitchen. Good value for money and an all round good experience.”

Helpful Report

Posted 4 years ago

Good Morning Ron, I am pleased to read how happy you are after receiving your new Bar Stools, they look amazing around the breakfast bar area. Thank you for the wonderful feedback, 5*rating and also for sharing the image here for us to see. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Excellent customer service, the chair I ordered was very easy to assemble and was exactly as described. Very comfy and sturdy.”

Helpful Report

Posted 4 years ago

Good Evening Rachael, I am pleased you are happy with your new chair and you found it easy to assemble, very comfy and sturdy too. Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Amazing price for an amazing quality chair. I was shocked at how good quality the chair is. I love it it makes my room look great and I would definitely purchase from here again”

Lakeland Furniture 5 star review on 23rd May 2020

Helpful Report

Posted 4 years ago

Thank you Lauren for wonderful feedback and 5*rating you have given after receiving your new Clarris Chair. It looks perfect! Thank you also for posting the image here, for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Excellent product, very comfortable, good looks and great value. Speedy delivery, overall an excellent service. Well Done Lakeland!”

Helpful Report

Posted 4 years ago

Good Evening Elizabeth, Thank you for the feedback and 5*rating you have given after receiving your new product. I am pleased you have found the item to be an excellent product, very comfortable, good looking and great value. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Great bar stools delivers quickly”

Helpful Report

Posted 4 years ago

Good Evening Jacqui, I am pleased you are happy with your new bar stools and i would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Simple website to use. Really easy to navigate. Even during the lockdown, the delivery was exceptional and adhered to the suggested timeframe. I would certainly use them again and recommend them to friends and family too. Thank you for your excellent service.”

Helpful Report

Posted 4 years ago

Good Evening Christian, Thank you for the wonderful feedback and 5*rating you have given after receiving your new product. I am pleased you felt that the delivery was excellent and you feel you would order from us again. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Beautiful and sophisticated looking furniture at reasonable prices and with speedy delivery. Slight damage to my chair but not noticeable”

Helpful Report

Posted 4 years ago

Good Evening Rachel, I am sorry to read you have found there to be slight damage on your order, therefore please do not hesitate to contact the support team direct at support@lakeland-furniture.co.uk where someone will be happy tp help you further. Please also include a picture of the damage so the team can decide the best way forward. If you are then fully satisfied and would like to post an image of your new chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“I had to exchange items ordered as I had sized them wrong. The service to do this was amazing as there was no hassle at all it was such an easy process. Thank you Lakeland”

Helpful Report

Posted 4 years ago

Good Evening Karen, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased to read you are very happy also with the service you have received. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“lovely chairs easy to assemble.”

Helpful Report

Posted 4 years ago

Good Morning Simbarashe, thank you for the feedback and rating you have given after receiving your new Chairs. I am pleased you have found them to be lovely. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Love my bar stools, very comfortable and excellent quality, will look very luxurious with my new table would highly recommend Lakeland furniture,”

Helpful Report

Posted 4 years ago

Good Afternoon Judith, Thank you for the wonderful feedback and rating you have given after receiving your new bar stools. I am pleased you found them to be comfortable and excellent quality too. Please do feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Lovely furniture and quick delivery”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for the great feedback and rating you have given after receiving your new furniture. I am pleased you found the products to be lovely. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Great service! Lovely chairs.”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving your new chairs. I am pleased you found the service to be great and the chairs lovely. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Bought a Manhattan Small Office Chair in White for an office in a bedroom. Chair is really very comfortable and fits nicely into a bedroom as it isn't too large. Very happy with my purchase and the service - it was on back order but arrived promptly when it came into stock and I was kept up to date with the status of my order.”

Helpful Report

Posted 4 years ago

Good Morning Helen, I am pleased you are happy with your new Manhattan Small Office Chair and you have found it to be comfortable and fits in nicely into your bedroom. Thank you for the wonderful feedback and 5*rating you have given. Please do feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Quick order to delivery service! Quality products! Would definitely recommend!”

Helpful Report

Posted 4 years ago

Good Afternoon, Thank you for the wonderful feedback and rating you have given today after receiving your new product. I am pleased it arrived swiftly and you found the item to be quality. Please do feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Furniture is modern and great quality and although one item had a minor fault it was dealt with quickly and the item replaced. Couldn't fault the service and would highly recommend”

Helpful Report

Posted 4 years ago

Good Afternoon Angela, I am pleased to read you are happy with your new furniture and the overall service you have received. Thank you for the feedback and also the 5*rating you have given today. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Great looking chair. Ideal for small office.”

Helpful Report

Posted 4 years ago

Good Afternoon Rachel, Thank you for the great feedback and 5*rating you have given after the delivery of your new small office chair. I am pleased you have found it to be a great looking product. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“The chair is lovely and comfy. Only downside was the lack of assembly instructions but was so easy that didn’t need them in the end. Perfect for working from home”

Helpful Report

Posted 4 years ago

Good Afternoon, Thank you for the feedback you have given today and the 5*rating also after receiving your new Chair. I am pleased you have found the product to be lovely and comfortable and perfect for working from home. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“All my dealings with Lakeland have been fantastic. My questions were answered promptly by e mail sometimes within minutes! My Flo bar stools are lovely, went for the dark grey colour and it really goes well with my kitchen. Very impressed would definitely use them again. I also had a mark on 1 stool which the replacement has been sent immediately. Great service!!!”

Helpful Report

Posted 4 years ago

Good Afternoon to you Chantelle, I am sorry to read that on delivery of your new Flo Bar stools you did find a mark on one stool, but I am pleased someone from the team rectified this swiftly and you are now fully satisfied. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“I bought a new fabric office chair. It was very fairly priced. Great quality. A very fast delivery using dpd so I was given plenty notice of the delivery and a 1 hour time slot. I would definitely recommend buying from Lakeland Furniture. Thanks for great service.”

Helpful Report

Posted 4 years ago

Good Afternoon Craig, Thank you for the wonderful feedback and rating you have given after receiving your new fabric office chair. I am pleased it arrived swiftly with DPD and you were given plenty of notice with the delivery time. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews