Lakeland Furniture Reviews

“ Now having to wait for a full refund and they want to know my experience so there it is. ”

“ Ordered 4 bar stools but received completely wrong ones. However Lakeland were efficient in arranging for a recollection. Hope to receive our refund shortly! ”

“ During CoviD it is difficult, however staff appear to be working from home and were unable to communicate with each other, so emails I replied to were not returned to the correct person and not understood....This became so frustrating Ive attempted to return my order an request a refund. Not the out come I wanted ”

“ I emailed Lakeland Furniture with photos and they asked if I was prepared to keep the chair for a £25 refund. ”

“ I ordered an item from Lakeland inadvertently and needed a refund. The process of return and the complexity of getting my refund was not good although I worked through it in the end. ”

“ You had 57 chairs on website I paid for them only 4 needed. 2 day’s later out of stock sorry. Refund wife not happy ”

“ I would gladly review your product if only I had received it. I waited in all day yesterday for a delivery - but nothing came. All Yodel could offer was to return the items and arrange a refund. Not impressed!!! ”

“ Ordered 2 bar stools described as colour Taupe. On arrival noted to be very dark grey not Taupe as picture showed on website. Customer Care very good and arranged collection and full refund. All dealt with very well by customer services would much have preferred 2 bar stools as described. Back on the look out for 2 Taupe bar stools to complete my new kitchen. ”

“ Items missing and refusing to refund ”

“ Whilst Lakeland promptly refunded the supplement it did not solve the problem as I booked a Saturday delivery for a reason. ”