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Lakeland Furniture Reviews

4.6 Rating 2,865 Reviews
92 %
of reviewers recommend Lakeland Furniture
4.6
Based on 2,865 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Lakeland Furniture Reviews
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Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Anonymous
Anonymous  // 01/01/2019
Faster than expected delivery and fantastic communication - especially with delivery. Recommended.
Helpful Report
Posted 3 years ago
Good Morning Russell, Thank you for the great feedback and rating you have given after receiving your order. I am pleased it arrived swiftly and you received fantastic communication on the delivery. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam
Posted 3 years ago
Item ordered easily online and delivered 2 days before the stated delivery date.
Helpful Report
Posted 3 years ago
Good Morning Judith, I am pleased to read you are happy with your order and you found the product to be delivered 2 days before the stated delivery date. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam
Posted 3 years ago
The bar stools look good are sturdy and comfortable. Unfortunately, although packed in one box, one of the bases had obviously been unpacked and returned as there is a dent in the base. The welding on back of seat is rough causing our granddaughter to scratch
Helpful Report
Posted 3 years ago
Good Afternoon Elaine, Thank you for the feedback you have given regarding the Leon Bar Stool and I sincerely apologise that you have received a base that has a dent on it and also the welding on the back of the seat is rough. Can I ask you to please email the support team direct at support@lakeland-furniture.co.uk along with an image of the welding and dent so they can look into this further and to see what they can do for you. Please also add your order number or delivery post code. Kind regards Sam
Posted 3 years ago
Perfectly fits to our old bar stool, easy installation and timely arrived
Helpful Report
Posted 3 years ago
Good Morning Thank you again for leaving a review and rating after receiving the base unit for your bar stool. I am pleased to read they fit your old bar stool perfectly. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam
Posted 3 years ago
Absolutely love our chairs. Gorgeous colour, feel and look. Great addition to our home
Helpful Report
Posted 3 years ago
Good Morning Lisa Thank you for the wonderful feedback and rating you have given after receiving your new chairs. I am pleased you have found them to be a gorgeous colour, feel and look, and also adding a great addition to your home. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam
Posted 3 years ago
Excellent product , quick delivery. Will definitely use again.
Helpful Report
Posted 3 years ago
Good Morning Craig, Thank you for the great feedback and rating you have given after receiving your order. I am pleased you have found the product to be excellent along with a quick delivery too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam
Posted 3 years ago
Prompt delivery, nice chair although there wasn’t any assembly instructions in the box.
Helpful Report
Posted 4 years ago
Good Morning Aisha, I am sorry to read the assembly instructions were missing from the delivery. If you still require this then please do not hesitate to contact the support team at support@lakeland-furniture.co.uk where someone will be happy to email them over. I am however pleased you have found the chair to be nice along with a prompt delivery too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam
Posted 4 years ago
Beautiful stools, excellent quality. We have had many compliments
Lakeland Furniture 5 star review on 22nd February 2021 Lakeland Furniture 5 star review on 22nd February 2021
Helpful Report
Posted 4 years ago
Good Morning April Wow your new bar stools look amazing in your home. I am pleased you have found them to be beautiful stools, excellent quality and you have had many compliments regarding them. Thank you for sharing the images here with us. For doing so I shall be forwarding you a £10 gift voucher for you to use on your next order with us. Kind regards Sam
Posted 4 years ago
Purchases have arrived quickly and been as described - great
Helpful Report
Posted 4 years ago
Good Morning, I am pleased you are happy with your new product and I would like to Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam
Posted 4 years ago
Excellent replica chair, very comfy, great quality, easy to put together and much cheaper than other replica options (without sacrificing quality). Arrived in 2 days. Wish I had bought the chair a long time ago. Full marks from me.
Helpful Report
Posted 4 years ago
Good morning Ian, Thank you so much for the wonderful feedback and 5*rating you have given after receiving your new chair. I am pleased you have found it to be an excellent replica, very comfortable and great quality too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam
Posted 4 years ago
I ordered the chair after waiting for it to come back in to stock. Easy process to order & really quick delivery. I was delighted with how easy it was to put together as it was in two pieces rather than having to build the tubing/base that I’ve seen elsewhere. The chair is comfortable and stylish and firs nice in to the decor/style of my home office.
Helpful Report
Posted 4 years ago
Good Morning Stephen, Thank you for the wonderful feedback and 5* Rating you have given after receiving your new chair. I am pleased to read you are delighted with the ease of assembly and you have found it to be comfortable and stylish. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam
Posted 4 years ago
great chairs, delivered quickly and good quality, very pleased.
Helpful Report
Posted 4 years ago
Good Morning David, I am pleased to read you are happy with your new chairs and you have found them to be good quality and were delivered quickly. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam
Posted 4 years ago
My chairs look fab in my dining room with my glass table.
Helpful Report
Posted 4 years ago
Good Morning Ruth, Thank you for the great feedback and 5*rating you have given after receiving your new chairs. I am pleased you have found them to look fab in your dining room with your glass table. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam
Posted 4 years ago
We have been searching for dining chairs for months and were very pleased to happen upon Lakeland as these chairs seemed to be exactly what we wanted. Now they have very efficiently been delivered and easily assembled, they look great and we are delighted with them!
Helpful Report
Posted 4 years ago
Good Morning Keith, I am pleased to read how delighted you are with the dining chairs and you have found them easy to assemble and they look great too! Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam
Posted 4 years ago
Fantastic service, fast delivery would highly recommend.
Helpful Report
Posted 4 years ago
Good Morning Lisa, Thank you again for the feedback and rating you have given after receiving your order. I am pleased you received fantastic service with a fast delivery and you would highly recommend us. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam
Posted 4 years ago
Once o finally made up my mind delivery was incredibly fast. The chair was just as described and very comfortable. Impressed.
Helpful Report
Posted 4 years ago
Good Afternoon, I am pleased you are happy with the product you have received and you have found the chair to be delivered fast, just as described and very comfortable also. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam
Posted 4 years ago
Super fast delivery and no issues!
Helpful Report
Posted 4 years ago
Good Morning Alice, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased it arrived super fast and you had no issues. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam
Posted 4 years ago
Decent quality and very fast delivery
Helpful Report
Posted 4 years ago
Good Morning Nick, Thank you for the feedback and rating you have given after receiving your new product. I am pleased you found the quality to be decent along with a fast delivery too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam
Posted 4 years ago
Just bought two Athena bar stools to see what they were like. Excellent quality. Their delivery is first class they came the next day as promised. Their customer service is also fantastic. Will be buying another one from this company and will definitely recommend them.
Helpful Report
Posted 4 years ago
Good Morning Colin, I am pleased to read you are happy with your new Athena Bar Stools and you have found them to be excellent quality. Thank you for the amazing feedback and 5* rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam
Posted 4 years ago
I ordered a chair and wanted it within 24 hors however it arrived after 2 days so disappointed. The chair was fine .
Helpful Report
Posted 4 years ago
Good Morning, I am so sorry to see your items where delayed in getting to you. I am glad, however, to see you are enjoying your new scanon office chair. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page. https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Shannon
Posted 4 years ago
Lakeland Furniture is rated 4.6 based on 2,865 reviews