Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

“Lovely chairs. Very solid and comfortable . Great after sales service too. One small missing part came within 24hrs”

Posted 7 months ago

Good Morning Alison, Thank you for your wonderful review! We're delighted to hear that you're happy with the chairs and found them both solid and comfortable. It’s also great to know that our after-sales team was able to resolve the missing part issue so quickly. If you're satisfied with our service, we’d be grateful if you could recommend us to your friends and family. Also, we’d love to see a photo of your new furniture! If you share one on our Facebook page, we’ll gladly offer you a £10 gift voucher for your next order as a token of our appreciation. Kind regards, Sam

Posted 7 months ago

“A good person to deal with, punctual with postage”

Helpful Report

Posted 7 months ago

Good Morning George, Thank you for your feedback! We're pleased to hear you had a positive experience and that everything went smoothly with the postage. If you're satisfied with our service, we’d be grateful if you could recommend us to your friends and family. Also, we’d love to see a photo of your new furniture! If you share one on our Facebook page, we’ll gladly offer you a £10 gift voucher for your next order as a token of our appreciation. Kind regards, Sam

Posted 7 months ago

“The bar stools arrived next day after we ordered them. Very easy to put the stools together One of the arm sleeves was punctured , this was reported to Lakeland and a replacement was sent out to us the next day”

Helpful Report

Posted 7 months ago

Good Morning Nick, Thank you for taking the time to leave a review! We’re glad to hear the bar stools arrived quickly and were easy to assemble. I’m sorry to hear about the punctured arm sleeve, but I’m pleased we were able to send out a replacement promptly. If you're satisfied with our service, we’d be grateful if you could recommend us to your friends and family. Also, we'd love to see a photo of your new furniture! If you share one on our Facebook page at https://www.facebook.com/lakelandfurn/, we’ll gladly offer you a £10 gift voucher for your next order as a token of our appreciation. Kind regards, Sam

Posted 7 months ago

“We bought bar stoolsl for daughter they arrived on time as promised. Only issue was with DPD delivery service as they obviously did not take care of the two boxes as they arrived damaged. Luckily tbe contents were intact. Cant fault Lakeland but the courier let it down slightly. I would purchase from Lakeland again however.”

Lakeland Furniture 5 star review on 17th September 2024

Helpful Report

Posted 7 months ago

Good Morning, Thank you for your review and for choosing to shop with us! We're glad to hear the bar stools arrived on time and that the contents were intact despite the damaged boxes. We're sorry to hear about the issue with the delivery service and appreciate your understanding. We'll certainly pass your feedback on to the courier. It's great to know you'd shop with us again, and we look forward to serving you in the future! Kind regards Sam

Posted 7 months ago

“Ordered x2 grey bar bar stools for our games room they were the more expensive side But definitely worth the money. Good quality Very big and comfortable Will use lakeland furniture again”

Lakeland Furniture 5 star review on 16th September 2024

Helpful Report

Posted 7 months ago

Good Afternoon, Thank you so much for your review and for sending us the image! We’re thrilled to hear that you’re enjoying your new grey bar stools and that they’re proving to be a great addition to your games room. It’s wonderful to know that you feel they’re worth the investment in terms of quality and comfort. For sharing the great image here with us I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. We look forward to serving you again in the future. If you need any assistance or have any questions, feel free to reach out. Enjoy your new stools! Kind regards Sam

Posted 7 months ago

“Purchase was faulty,but a replacement was immediately sent. Very polite and helpful service.”

Helpful Report

Posted 7 months ago

Good Morning Pauline, Thank you so much for your feedback and for giving us a 5-star rating! I’m sorry to hear there was an issue with your item, but I’m glad the team was able to resolve it quickly and that you’re now fully satisfied. If you’re happy with our service, we’d really appreciate it if you could recommend us to friends and family. Additionally, if you’d like to share a picture of your new furniture on our Facebook page https://www.facebook.com/lakelandfurn/ we’d love to offer you a £10 gift voucher for your next order as a thank you. Kind regards, Sam

Posted 7 months ago

“fab bar stools”

Helpful Report

Posted 7 months ago

Good Morning Sophia, Thank you for taking the time to leave feedback and a 5* rating after receiving your bar stools. I am pleased you have found them to be 'fab' Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 months ago

“We bought 2 of the 2meter taupe brollies. Good quality all round. Great service and value.”

Lakeland Furniture 5 star review on 10th September 2024

Helpful Report

Posted 7 months ago

Good morning Monica, Thank you so much for your wonderful feedback and for sharing the image of your new parasols. They look fantastic in your beautiful garden! As a token of our appreciation, I’ll be sending you a £10 gift voucher to use on your next order with us. Kind regards, Sam

Posted 7 months ago

“Easy to buy online, no fuss. Quick delivery time as well.”

Helpful Report

Posted 7 months ago

Good Afternoon, Thank you for taking the time to leave feedback and a 5*rating you have given after receiving your order. I am pleased you found it easy to order online with no fuss along with a quick delivery too! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 months ago

“Very pleased with my garden furniture good quality and service excellent can not fault would definitely recommend.”

Helpful Report

Posted 7 months ago

Good Morning Lynn, Thank you for the feedback and 5*rating you have given after receiving your new garden furniture. I am pleased you have found the product to be good quality along with an excellent service. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 months ago

“I really like my two kitchen bar stools from Lakeland furniture, and especially pleased I swallowed hard and settled for Cuban Red. What a great, uplifting colour for a dull morning! And not to forget, everything arrived complete, on time, (only 2 days wait) and were assembled within a half hour. I will definitely be buying again.”

Helpful Report

Posted 7 months ago

Good Morning Adrian, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. I am pleased you have found the Cuban red bar stools to be a great, uplifting colour for a dull morning! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 months ago

“Quick delivery & product as expected.”

Helpful Report

Posted 7 months ago

Good Morning Russell, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you received a quick delivery and the product was as expected. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 months ago

“Had a problem with the original order that was sorted out immediately, thanks very much 👍”

Helpful Report

Posted 7 months ago

Good Morning Kevin, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased the team rectified a problem out swiftly and you are now fully satisfied. Please do feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 months ago

“Lakeland furniture couldn’t be more helpful. I was unsure of colour in picture on line and they very kindly took a photo for me in their warehouse. Chairs arrived in two days, well packaged. Very pleased with purchase but unfortunately one small part was missing and one seat had an issue ,which they couldn’t have foreseen. Their customer support is the best. What a shame other companies don’t have the same high level of support. My email was replied to within an hour or so and communication was brilliant. I can highly recommend Lakeland Furniture and i will definitely be using them again in the future.”

Helpful Report

Posted 8 months ago

Good Morning Adrian, Thank you for the amazing review and 5*rating you have given after receiving your order. I am pleased the team helped with taking more images for you and just the general help from them. Please do feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 8 months ago

“Outstanding service, rapid response to any problems.”

Helpful Report

Posted 8 months ago

Good Afternoon Harry, Thank you for taking the time to leave great feedback and a 5*rating after receivig your order. I am pleased you recieved outstanding service! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 8 months ago

“easy to assembly and high-quality”

Helpful Report

Posted 8 months ago

Thank you so much for your fantastic five-star review! We are absolutely thrilled to hear that you had a positive experience with our products and services. Your kind words truly mean the world to us and motivate our team to continue striving for excellence. At Lakeland Furniture, we are dedicated to providing top-quality furniture and exceptional customer service, and it’s incredibly rewarding to know we’ve met your expectations. If you ever need anything in the future, please don't hesitate to reach out. We are always here to help! Once again, thank you for your support and for choosing Lakeland Furniture. We look forward to serving you again soon! Best regards, Shannon Lakeland Furniture Team

Posted 8 months ago

“Brought two broken bar stools back to life”

Helpful Report

Posted 8 months ago

Thank you so much for your fantastic five-star review! We are absolutely thrilled to hear that you had a positive experience with our products and services. Your kind words truly mean the world to us and motivate our team to continue striving for excellence. At Lakeland Furniture, we are dedicated to providing top-quality furniture and exceptional customer service, and it’s incredibly rewarding to know we’ve met your expectations. If you ever need anything in the future, please don't hesitate to reach out. We are always here to help! Once again, thank you for your support and for choosing Lakeland Furniture. We look forward to serving you again soon! Best regards, Shannon, Lakeland Furniture Team

Posted 8 months ago

“Received my stool today it’s just beautiful… easy ordering and super fast delivery thank you so much xx”

Helpful Report

Posted 8 months ago

Thank you so much for your fantastic five-star review! We are absolutely thrilled to hear that you had a positive experience with our products and services. Your kind words truly mean the world to us and motivate our team to continue striving for excellence. At Lakeland Furniture, we are dedicated to providing top-quality furniture and exceptional customer service, and it’s incredibly rewarding to know we’ve met your expectations. If you ever need anything in the future, please don't hesitate to reach out. We are always here to help! Once again, thank you for your support and for choosing Lakeland Furniture. We look forward to serving you again soon! Best regards, Lakeland Furniture Team

Posted 8 months ago

“Stool looks nice, easy to errect, base is spot welded so not sure how long that will last, my last one lasted four years, but for the cost I’m happy.”

Helpful Report

Posted 8 months ago

Thank you so much for your fantastic five-star review! We are absolutely thrilled to hear that you had a positive experience with our products and services. Your kind words truly mean the world to us and motivate our team to continue striving for excellence. At Lakeland Furniture, we are dedicated to providing top-quality furniture and exceptional customer service, and it’s incredibly rewarding to know we’ve met your expectations. If you ever need anything in the future, please don't hesitate to reach out. We are always here to help! Once again, thank you for your support and for choosing Lakeland Furniture. We look forward to serving you again soon! Best regards, Shannon Lakeland Furniture Team

Posted 8 months ago

“I recently bought a simple charcoal grey office chair. It was in the sale and exactly what I needed - no arms, swivel, wheels. The delivery was swift and all items included in the box to put it together without difficulty, plus a complete spare set of bolts. (Possibly there could be a warning about the lubricant on the hydraulics to avoid getting messy hands as it is not visible) The chair is solid and looks good. The broad seat and back make it comfortable even after several hours. It easily fits under the table/desk when not needed and the base with wheels doesn't stick out as a trip hazard - very helpful. You can completely lean back without feeling unstable. Everything works as it should - swivel, height adjustment with a wide range. The welding on the base isn't very tidy, and there is a chrome cover to hide that away and keep things looking smart. It would have been nice to have a non-grey colour option, but that's a minor consideration. So pleased was I with the first chair that I bought a second identical one for my home workstation. Interactions with Customer Care were friendly, professional, and responsive. The second chair was also delivered swiftly and in sufficient but minimal packaging (good for the environment). I would recommend this company and, from this experience with a basic product (where one might expect a lesser quality item), I am very happy with the quality, the sale price, and the responsiveness of Customer Care if there were any sporadic issue.”

Helpful Report

Posted 8 months ago

Thank you so much for your fantastic five-star review! We are absolutely thrilled to hear that you had a positive experience with our products and services. Your kind words truly mean the world to us and motivate our team to continue striving for excellence. At Lakeland Furniture, we are dedicated to providing top-quality furniture and exceptional customer service, and it’s incredibly rewarding to know we’ve met your expectations. If you ever need anything in the future, please don't hesitate to reach out. We are always here to help! Once again, thank you for your support and for choosing Lakeland Furniture. We look forward to serving you again soon! Best regards, Lakeland Furniture Team

Posted 8 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Lakeland Furniture Reviews