Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,885 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 19th March 2025

1596

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice chair that fits our office/bedroom perfectly”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for taking the time to leave a review and rating too! I am pleased you have found the product to be very nice and that it fits your office/bedroom perfectly! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Nice and comfortable - cheaply made and very faux leather but it’s cheap to buy. But it’s nice to sit at and is comfortable for my creaky back.”

Helpful Report

Posted 2 years ago

“Excellent - very well made. However had to buy ferrules for the legs as they made slight indents in the wooden floor. but overall very pleased”

Helpful Report

Posted 2 years ago

“It a nice piece of furniture”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for taking the time to leave a review and a rating too after receiving your order. I am pleased you have found it to be a nice piece! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“OK........... So far!”

Helpful Report

Posted 2 years ago

“Very prompt service. Furniture as described. Good value for money”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave a review and ratings after receiving your order. I am pleased you received prompt service, the furniture was as described and was good value for money too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“The garden parasol looks great and arrived so quickly. Very happy.”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for the feedback and rating you have given after receiving the parasol. I am pleased you have found the product to look great. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Great customer service. Shame the product wasn't as advertised. Friendly team though”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for the feedback you have given today. I am sorry you have found the item to not be as advertised but I am pleased you received great customer service from the team. Looking into this I do know the team is expecting you today and from there you will receive a full refund. Kind regards Sam

Posted 2 years ago

“Furniture fine but impossible to contact”

Helpful Report

Posted 2 years ago

Good Morning Ann, I am sorry to read that you have been unable to contact the team, we have had some problems with the contact us page on the website but we are hoping this has now been resolved. If you would like to email the support team with any questions or queries then please do so by emailing them directly at support@lakeland-furniture.co.uk and they will get back to you. This is usually within the hour in the working week. I hope this information helps you. Kind regards Sam

Posted 2 years ago

“Delivered quickly and chairs were good quality and easy to put together”

Helpful Report

Posted 2 years ago

Good Morning Karen, Thank you for the feedback and ratings you have given after receiving the chairs. I am pleased they were delivered quickly and good quality too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“good chair, slight problem with the chair but im sure that will be resolved”

Helpful Report

Posted 3 years ago

Good Morning David, Thank you for the feedback you have given after receiving your new chair. Having just spoken with a member of the team they have informed me that they are about to reply to your email this morning. I hope this information helps you. If you are then fully satisfied and would like to post an image of your new product in situ on our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Lakeland Furniture was really fast on delivery and items were good.”

Helpful Report

Posted 3 years ago

Good Morning Mafalda, Thank you for the feedback and rating you have given after receiving your order. I am pleased you found the items to be delivered swiftly and the items to be good. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“I’m very pleased with the styling and the comfort of the chair. It was a good price and delivered quickly. I have only taken a star off as it smells very strongly of plastic.”

Helpful Report

Posted 3 years ago

Good Morning Emily, Thank you for the feedback you have given after receiving the chair. I am sorry to read that there is a strong plastic smell and all I can do is apologise and ask you to please do not hesitate to contact the support team at support@lakeland-furniture.co.uk where they will be happy to help. I am however pleased that you are happy with the styling and comfort of the chair. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Delivery was quick but there was a item missing from it which i have not received yet”

Helpful Report

Posted 3 years ago

Good Afternoon Michael, Thank you for taking the time to leave a review after receiving your order. I am sorry to read that an item was missing from your order when it was delivered. Looking into this just now the support team have informed me that it has now been delivered. If you do have any problems then please do let them know. You can contact them at support@lakeland-furniture.co.uk where they will be happy to help. Kind regards Sam

Posted 3 years ago

“Purchased bar stools to replace worn set. Look great, fit well in the area. Good price. Probably a little lighter in weight than expected. Great delivery from Lakeland but the carrier poor”

Helpful Report

Posted 3 years ago

Good Morning Anthony, Thank you for the feedback and rating you have given after receiving the bar stools. I am pleased you have found them to look great, fit in well and were a good price too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“We ordered 3 bar stools, we had looked around at a few websites but Lakeland Furniture had the best price for what we wanted and they came very quickly. They were packaged well and everything was included.”

Helpful Report

Posted 3 years ago

Good Morning Claire, Thank you for taking the time to leave a review. We are pleased to read you are happy with the 3 barstools and you found that we had the best price. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“I was very dubious about ordering off the Internet but must say this company was great, the product was good the customer service outstanding very pleased all round”

Lakeland Furniture 4 star review on 16th January 2022

Helpful Report

Posted 3 years ago

Good Morning Carol, Thank you for the great feedback and rating you have given after receiving the Falcon Dining Chairs. I am pleased you have found the product to be good and the customer service outstanding. Thank you also for sharing the wonderful image here, for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Very quick delivery with lots of delivery updates. Very pleased with my purchase!”

Helpful Report

Posted 3 years ago

Good Morning Lynda, Thank you for the great feedback and rating you have given after receiving your order. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Good pricing, order arrived in good time and condition. The order was slightly wrong but when I contacted got a quick response and order is being sorted.”

Helpful Report

Posted 3 years ago

Good Morning Heather, Thank you for the feedback you have given after receiving your order. I am sorry to read you found that on delivery the order was slightly wrong but I am pleased the team rectified this swiftly for you and you are now fully satisfied. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Love the bar stools, very comfy. Scored a bit lower as one of the bases was scratched and small dent and no instructions to build but was fairly straight forward.”

Lakeland Furniture 4 star review on 6th November 2021

Helpful Report

Posted 3 years ago

Lakeland Furniture is rated 4.6 based on 2,885 reviews