Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic kitchen /bar stools. Amazing quality and they look so expensive even though they weren’t! Really quick delivery in 2 days. 🙏”

Helpful Report

Posted 2 years ago

Good Afternoon, Thank you for taking the time to leave a review and a 5*rating after receiving the Bar Stools. I am pleased you have found them to be fantastic and amazing quality too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Delivered quickly and chairs were good quality and easy to put together”

Helpful Report

Posted 2 years ago

Good Morning Karen, Thank you for the feedback and ratings you have given after receiving the chairs. I am pleased they were delivered quickly and good quality too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Fab new bar stools, really look amazing in my kitchen!”

Helpful Report

Posted 2 years ago

Good Afternoon Rachel, Thank you for the great feedback and 5*rating you have given after receiving your new bar stools. I am pleased you have found them to be fab and look amazing in your kitchen! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Really like the furniture, we had an issue with a damaged box but it was resolved very quickly. Really good thank you”

Helpful Report

Posted 2 years ago

Good Morning James, I am sorry to read you had an issue when you received your order but I am pleased a member of the team resolved this swiftly for you and you are now fully satisfied. Thank you for the 5*ratings you have given! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Bought garden parasol - very good price and seems to be good quality - delivered very quickly indeed”

Helpful Report

Posted 2 years ago

Good Morning Simon, Thank you for the 5*review you have made after receiving the Garden Parasol. I am pleased it was delivered quickly and you found it to be a good price and seems to be good quality too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Searched for months to find what i needed. No brainer great company and kept me informed of my delivery. BRILLIANT Gareth Roberts”

Helpful Report

Posted 2 years ago

Good Morning Gareth, Thank you for the great feedback and rating you have given after receiving your order. I am pleased you have found Lakeland Furniture to be a great company. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Love the chair, exactly as imagined , stylish and very comfortble”

Helpful Report

Posted 2 years ago

Good Morning Elaine, Thank you for the great feedback and rating you have given after receiving the chair. I am pleased you have found it to be stylish and very comfortable! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Great product and service, delivery excellent”

Helpful Report

Posted 2 years ago

Good Morning Glyn, Thank you for taking the time to leave a review and a 5*rating after receiving your order. I am pleased you have found the product to be great and the service too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ on our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Lakeland have the BEST customer service. I wanted more information about the colour of some chairs so they went to the warehouse and took pictures which they emailed me. They were extremely responsive in a timely way and when there was a small issue with one of the chairs - they responded by email and sent me a replacement part within 24 hours. EXCELLENT CUSTOMER SERVICE!”

Helpful Report

Posted 2 years ago

Good Morning Helen, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. I am pleased you were very happy with the item and the service which you received. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Lakeland furniture have phenomenal after sales care. When I’ve contacted them about a product I bought a year or two ago, they still manage to surpass my expectations as a customer.”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for the wonderful feedback and 5*rating you have given after contacting the team regarding an order you had previously made. I am pleased you have found us to have a phenomenal after sales team. If you do have any further queries then please do not hesitate to contact us again and we will be happy to help. Kind regards Sam

Posted 2 years ago

“Easy online shopping experience. Delivered quickly. Able to track order through out. No complaints here!”

Helpful Report

Posted 2 years ago

Good Morning Alan, Thank you for taking the time to leave a review and 5*rating after receiving your order. I am pleased you have found it to be an easy online shopping experience. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“I ordered a bar stool base to replace one that had rusted, it was received very promptly, was well packaged to prevent damage as is almost a perfect match to the other bar stool bases that I have. I will definitely use Lakeland again when the other half decides she want to change the barstools to another colour (which she inevitably will at some point!!)”

Helpful Report

Posted 2 years ago

Good Morning Alan, Thank you for the feedback and rating you have given after receiving the bar stool base. I am pleased it was delivered swiftly to you and it is an almost perfect match to your other bases. If you do require anything at all then please do not hesitate to contact the team at support@lakeland-furniture.co.uk where the team will be happy to help. Kind regards Sam

Posted 2 years ago

“One of the 4 chairs that arrived had sellotape taped to the chair seat rather than underneath the seat. This has resulted in a sticky mark left behind from the sellotape which I do not know how to remove without damaging the chair. Whoever put the wrappings over the chair was very careless!!!”

Helpful Report

Posted 2 years ago

Good Morning Helen, I am sorry to read that one of the chairs you have received has been left with a sticky mark after having sellotape on the actual seat. Can I please ask you to email the support team along with an image of the marks and they will be more than happy to help rectify this. The email is support@lakeland-furniture.co.uk I hope this information helps you. Kind regards Sam

Posted 2 years ago

“Bar stools arrived on the day they were promised and they are incredibly comfy 😊 great service all round.”

Helpful Report

Posted 2 years ago

Good Morning Harriet, Thank you for the great feedback and 5*rating you have given after receiving your new bar stools. I am pleased you received great service and you have found them to be comfortable for you! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ on our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Good ordering service, fast delivery . Very pleased with bar stools”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for taking the time to leave a review and 5*rating after receiving your order. I am pleased the delivery was quick and you are very happy with your bar stools. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ on our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Purchased a stool base,arrived promptly and fitted as per listed specifications,also enclosed was new screws and Allen key,thankyou”

Helpful Report

Posted 2 years ago

Good Morning Peter, Thank you for the feedback and 5*rating you have given after receiving the bar stool base unit. I am pleased it arrived promptly and fitted as per listed specs. If you do have any problems then please email the support team at support@lakeland-furniture.co.uk where they will be happy to help. Kind regards Sam

Posted 2 years ago

“Superb quality of chairs that we bought,, excellent delivery.. arrived next day of ordering…very good style that we couldn’t find elsewhere”

Helpful Report

Posted 2 years ago

Good Morning Rajeev, Thank you for taking the time to leave a review and 5*rating also after receiving your new chairs. I am pleased you have found the chairs to be of superb quality and a very good style! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ on our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“good chair, slight problem with the chair but im sure that will be resolved”

Helpful Report

Posted 2 years ago

Good Morning David, Thank you for the feedback you have given after receiving your new chair. Having just spoken with a member of the team they have informed me that they are about to reply to your email this morning. I hope this information helps you. If you are then fully satisfied and would like to post an image of your new product in situ on our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“I ordered four swivel bar stools with has loft for adjusting height. I was very pleased with the comfort and quality of the stools and they arrived early which was a bonus.”

Helpful Report

Posted 2 years ago

Good Morning Gwen, Thank you again for taking the time to leave a review and rating also after receiving your new bar stools. I am pleased you have found them to be comfortable and the quality to be good too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ on our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Couldn't ask for more......very quick delivery, great products and value for money.”

Helpful Report

Posted 2 years ago

Good Morning Gillian, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. I am pleased you you felt you could not have asked for more from us due to a quick delivery, great products and value for money also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews