Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality stuff at a decent price. Easy to assemble and all the parts were there!”

Helpful Report

Posted 4 years ago

Good Morning, I am pleased to read you are happy with your new product and you found it to be good quality at a decent price, easy to assemble and that all the fixings were included. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“This review covers the company (4*) and the chairs (3*). Overall we are happy with the chairs and the delivery was reasonably quick, price was reasonable but not that cheap. The chairs required assembly, but the metal frames didn't fit that nicely together due to some sloppy welds in the metal frame connection points, with some spacers and careful filing to remove the restricting weld drips I managed to sort it out, but shouldn't have to mess around like that and most wouldn't have been able to and been left with a poorly fitting frame. I didn't bother contacting their customer services because I resolved it myself.”

Helpful Report

Posted 4 years ago

“Great service, well priced, beautifully delivered.”

Helpful Report

Posted 4 years ago

Good Morning Jamie, I am pleased to read you are happy with the service you have received and you have found the product to be well priced and beautifully delivered. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Excellent service, quick delivery and great product”

Helpful Report

Posted 4 years ago

Good Morning Joy, Thank you for the great feedback and 5*rating you have given after receiving your new product. I am pleased you received excellent service with a quick delivery and the product to be great too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Good value and easy to assemble bar stools , that are exactly as described.”

Helpful Report

Posted 4 years ago

Good Morning Debbie, I am pleased to read you are very happy with your new bar stools and you have found them to be good value, easy to assemble and are exactly as described on the web page. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Very pleased with office chair, great quality and was delivered quickly 👍”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your new office chair. I am pleased you have found it to be great quality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“The Vaughan office chair is perfect for my needs, being just 5ft the depth of the seat is ideal and a very smart addition to my craft room. Ordering and delivery was very quick and professional. I did have a couple of queries about this chair which Lakeland answered within 24 hours.”

Helpful Report

Posted 4 years ago

Good Morning Patricia, Thank you again for the amazing feedback you have given regarding your new Vaughan office chair. I am pleased it has become a smart addition to your craft room. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“My chair was delivered on time; it was easy to build and appears to be great quality. I would consider using again.”

Helpful Report

Posted 4 years ago

Good Morning Gavin, Thank you for the great feedback and 5*rating you have given after receiving your new chair. I am pleased it arrived on time, you found it easy to assemble and appears to be great quality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Quick delivery but way too many parts included in the pack. You have sent me a total of 16 allen keys - what a waste of resources”

Helpful Report

Posted 4 years ago

“The delivery was quick and the chair as describe/illustrated.”

Helpful Report

Posted 4 years ago

Good Morning Michael, Thank you for the feedback and rating you have given after receiving your new chair. I am pleased you found the delivery to be quick and the chair as described/illustrated. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Really good looking chair. Very comfortable and great price.”

Helpful Report

Posted 4 years ago

Good Morning, I am pleased to see you are happy with your new chair and you have found it to look good, very comfortable for you and a great price too. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Great service - arrived on time and benefitted from the next day delivery!”

Helpful Report

Posted 4 years ago

Good Morning Elliot, I am pleased to read you are happy with your new product and you found it arrived on time and you benefitted from the next day delivery service. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“High quality chair, very happy with it! And great customer service...I’m delighted!”

Helpful Report

Posted 4 years ago

Good Morning Corrina, I am pleased to read how delighted you are with your new chair and you have found it to be a high quality chair. Thank you for the amazing feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Ordered an office chair. Very quick deliver. Happy so far”

Helpful Report

Posted 4 years ago

Good Morning Mark, Thank you for the feedback and rating you have given after receiving your new office chair. I am pleased it arrived swiftly and you are happy so far with the product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Very fast delivery, bar stool I purchased is stylish & made well”

Lakeland Furniture 5 star review on 13th January 2021

Helpful Report

Posted 4 years ago

Good Morning Melanie, I am very pleased to read you are happy with your new Chase bar stool and you have found it to be stylish and well made. Thank you for sharing the great picture here with us and for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“The chairs are comfortable and are a lovely colour. However, the legs on one of the chairs do not align completely over the screw holes, making it a pain to screw in.”

Helpful Report

Posted 4 years ago

Good Morning, I am sorry to read you are having problems aligning the holes with the screws with one chair. Please do not hesitate to contact our support team regarding this along with an image and they will be more than happy to help you further. I am pleased however to see that you have found the chairs to be comfortable for you and a lovely colour also. If you are then fully satisfied with new chairs having spoke with the team and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“I bought a new ergonomic office chair and was thrilled with the quality of the product. It arrived very quickly and was easy to assemble. I would definitely purchase from Lakeland again. I have recommended my flatmate to purchase one!”

Helpful Report

Posted 4 years ago

Good Morning Jessica, I am pleased to read you are very happy with your new ergonomic office chair and you are thrilled with the quality of the product so much so you have already recommended your flatmate to purchase one also. Thank you for the amazing feedback and 5*rating you have given. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Love my chairs. They look great and are so comfy.”

Helpful Report

Posted 4 years ago

Good Morning Kathryn, I am really pleased to read how happy you are with your new Chairs and you have found them to look great and are comfortable also for you. Thank you for the great comments you have given and the 5*rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Loved the product just what we wanted. There were a few small issues with the stools but the customer service was great and resolved very quickly. Overall we r pleased with the purchase.”

Helpful Report

Posted 4 years ago

Good Morning Fay, I am sorry to read that on delivery of your new product you found there to be a few small issues but I am pleases to see our Customer service were able to resolve them for you swiftly and you now love the product. Thank you for the feedback you have given and rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Ordered a home office chair, delivered in 3 days and is fantastic quality! All round amazing service, would highly recommend”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for the wonderful feedback and 5*rating you have given after receiving your home office chair. I am pleased it arrived swiftly and you are very happy with quality too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews