Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic quality and service. The chair I ordered arrived the next day, well packaged and easy to assemble. The chair looks beautiful in my study and is so comfortable! I would definitely order from Lakeland Furniture again and recommend them to a friend!”

Helpful Report

Posted 4 years ago

Good Morning Laura, I am pleased you are very happy with your new chair and you found the item to look beautiful in your study and also is comfortable. Thank you for wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Great design at a really fair price. Delivered swiftly. All good!”

Helpful Report

Posted 4 years ago

Good Morning, I am pleased you are happy with your new product and it was delivered swiftly. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“I ordered a garden umbrella from Lakeland Furniture which arrived yesterday. The umbrella is beautiful, well made and of good quality. I am really delighted! Lakeland Furniture were very good to deal with and prompt with their delivery. I Highly recommend them.”

Helpful Report

Posted 4 years ago

Good Morning Margaret, I am very pleased to read how happy you have been with the Parasol you have received. I am pleased you have found it to be beautiful, well made and of good quality. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new parasol onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Great Quality and comfy office chair, prompt dispatch and delivery.”

Helpful Report

Posted 4 years ago

Good Morning Jolanta, Thank you for the wonderful feedback and rating you have given after receiving your new chair. I am pleased you have found it to be a great chair, comfortable, and swift delivery. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Brilliant service my order was delivered in two days, would recommend to all my friends.”

Helpful Report

Posted 4 years ago

Good Morning Freda, I am pleased you are happy with your new product and you have received brilliant service.Thank you for the amazing feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Very prompt delivery just as promised and product just as described. Very pleased”

Helpful Report

Posted 4 years ago

Good Morning Helene, Thank you for the great feedback and 5*rating you have given after receiving your new product. I am pleased it was delivered swiftly and just as described. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Great item at a great price. Excellent communication with fast delivery. Very happy with my purchase.”

Helpful Report

Posted 4 years ago

Good Morning Melody, I am pleased you are happy with your new product and you have found the item to be great! Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Good customer service. Had issues with delivery but they kindly refunded delivery”

Helpful Report

Posted 4 years ago

Good Morning Michelle, I am sorry to read you had some problems with your delivery but I am pleased you are now happy with your purchase. Thank you for the feedback you have given and rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Great service, quick delivery and good quality product.”

Helpful Report

Posted 4 years ago

Good Afternoon Melissa, Thank you for the great feedback and 5*rating you have given after receiving your new product. I am pleased it arrived swiftly for you and you found it to be a good quality product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Easy to assemble, carefully packaged and delivered in a timely fashion.”

Helpful Report

Posted 4 years ago

Good Afternoon, I am pleased you are happy with your new product and you found it easy to assemble, carefully packaged and delivered swiftly for you. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“The furniture was received very quickly, within 2 days of placing the order. The item is as described on the website & good quality. I have had a few issues with the paint on my chairs, however the customer service team have been great at getting back to me & helping to source other options!”

Helpful Report

Posted 4 years ago

Good Afternoon Rea, Thank you for the feedback you have given today and 5*rating too. I am pleased the customer service team helped with issues you had with the product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Speedy delivery and a great product.”

Helpful Report

Posted 4 years ago

Good Afternoon Chris, Thank you for the 5*rating and feedback you have given today. I am pleased you have found the item to be a great product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Fast delivery and good quality furniture. Did not come with instructions on how to put together though. Lucky it was just a simple chair.”

Helpful Report

Posted 4 years ago

Good Afternoon Carmen, Thank you for the feedback you have given and the rating also. I am sorry it did not come with assembly instructions therefore if you do have any future problems please feel free to email our support team at support@lakeland-furniture.co.uk where someone will be happy to help you further. I am pleased however you found the product to be a good quality chair once assembled. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Ordered a red transparent acrylic chair. It came with wrong sized bolts (too small) - so can’t really assemble it 🤷‍♀️”

Helpful Report

Posted 4 years ago

“Very good quality and very comfortable - supports my back whilst working from home. Great delivery speed considering the current climate (within 2 days) and easy to put together.”

Helpful Report

Posted 4 years ago

Good Afternoon, I am pleased you are happy with your new product and you have found it to be very good quality and very comfortable too. Thank you for the perfect feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“very pleased with the quality and price of the product extremely comfortable delivered on schedule and yes I will shop with them again”

Helpful Report

Posted 4 years ago

Good Afternoon Peter, Thank you for the feedback and 5*rating you have given after receiving your new product. I am happy to read how pleased you are with the quality and price of this item. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Couldn’t find any bar stools in my price range.Found these here within two days and in the middle of lock down.Absolutely love in fact ordering another two”

Helpful Report

Posted 4 years ago

Good Afternoon Catherine, Thank you for the amazing feedback and rating after receiving your new bar stools. I am pleased you love them so much you are ordering more. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us.Kind regards Sam

Posted 4 years ago

“Wonderful furniture at a great cost. Arrived within 2 days. The only improvement could be made to to the customer service team, who weren’t very friendly when I explained about my broken chair.”

Helpful Report

Posted 4 years ago

Good Afternoon Ms Beattie, I am sorry to read about the damaged chair and the service you received and I will be sure to pass on your feedback with the team. I am however happy to read you are happy with your new furniture. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“I received my order the next day without asking for it!! Now that’s what I call good service .”

Helpful Report

Posted 4 years ago

Good Morning, I am pleased your order arrived swiftly for you and you are happy with the service you have received. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Chair arrived in perfect condition two days after ordering. Excellent service.”

Helpful Report

Posted 4 years ago

Good Afternoon Katherine, I am pleased to read your new Chair arrived in perfect condition two days after ordering and you happy with your order. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews