Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with my patio umbrella and stand. Would have been nice to have a tie for the umbrella when not in use and a cover. However I am pleased with my purchase ....... I will make a cover myself !”

Helpful Report

Posted 1 year ago

Good Morning, Thank you for the feedback and rating you have given after receiving your order. We do have the covers but they do need to be purchased separately off the website. You can find them here > https://www.lakeland-furniture.co.uk/catalogsearch/result/?q=parasols+covers Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Speedy efficient service, ordered them at lunchtime online, spoke to a very polite call handler and we picked them up 2 hours later at the warehouse, very pleased with the product and the service.”

Helpful Report

Posted 1 year ago

Good Morning Steven, Thank you for taking the time to leave a 5*review after receiving your order at the warehouse. I am pleased you are happy with the product and service you received. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“A cord to tie around the parasol would be useful.”

Helpful Report

Posted 1 year ago

“Parasol very nice although had to cut 8” off pole as it was too high.No problem with that.Worth the cost and delivery was fast.Thanks Lakeland.”

Helpful Report

Posted 1 year ago

Good Afternoon Michael, Thank you for the feedback and 5*rating you have given after receiving the Parasol. I am pleased you have found it to be worth the cost. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Speedy delivery. Good sturdy parasol.”

Helpful Report

Posted 1 year ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving the Parasol. I am pleased the delivery was fast and you have found it to be a good sturdy parasol. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Very pleased with our purchase, it arrived in 2 days which was brilliant. The parasol is lovely....love the fact that it a crank mechanism as I struggle to use the standard push fitting parasols. Added bonus is that it also tilts. Brilliant product 👍”

Helpful Report

Posted 1 year ago

Good Morning Karen, Thank you for the feedback and 5*rating you have given after receiving the parasol. I am pleased it arrived promptly, you have found the item to be lovely and the crank mechanism good too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Very quick next day delivery. Brilliant communication and regular updates. My sons chair arrived in fab condition, a classy, rich dark green colour (we we’re struggling to find the exact colour match for our 16 year old son’s bedroom). This is ideal! Extremely comfortable and sturdy. Feels soft to the touch. Definitely worth the money and would buy furniture again from Lakeland without hesitation. Thank you Lakeland.”

Helpful Report

Posted 1 year ago

Good Morning Shelley, Thank you for the amazing feedback and 5*rating you have given after receiving your order. I am pleased to read that the chair arrived quickly, in fab condition and definitely worth the money! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Ordered a replacement base for an existing stool. Very straightforward transaction and very fast delivery. Highly recommended.”

Helpful Report

Posted 1 year ago

Good Morning James, Thank you for the great feedback and 5*rating you have given after receiving the bar stool base unit. I am pleased you found the transaction straight forward and you are happy with the item. If you do have any problems then please do let the team know at support@lakeland-furniture.co.uk where the team will be happy to help. Kind regards Sam

Posted 1 year ago

“A Quick delivery pleased with Perches”

Helpful Report

Posted 1 year ago

Good Morning Patricia, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased it was delivered quickly and you are pleased with your purchase. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“I ordered 3 fleur kitchen bar stools which arrived really quickly, but one had a slight tear in it. Cust services were excellent and sent a replacement seat straight away. I am really happy with them and the colour is true to the online picture.”

Helpful Report

Posted 1 year ago

Good Morning Judith, Thank you for the 5*rating you have given and the feedback also after receiving the Fleur bar stool. I am sorry to read that there was a slight tear in one of the seats but I am pleased our customer service team were able to rectify this swiftly for you and you are now fully satisfied with the stools. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“The parasol looks well made and is value good value at the discounted price. Only gave it 4 stars as it does not provide uV protection. But the description of the product does state that.”

Helpful Report

Posted 1 year ago

Good Morning Patrick, Thank you for the feedback you have given after receiving the parasol. I am pleased you are happy with the product and the discounted price too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Not a lot I can say apart that it does what the description said it d0es”

Helpful Report

Posted 1 year ago

Good Morning Doreen, Thank you for the feedback and 5*rating after receiving your order. I am pleased you have found it to do as the description says it will do! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Lovely stools, stylish and comfortable and fit into my kitchen perfectly”

Helpful Report

Posted 1 year ago

Good Morning Louise, Thank you for the feedback and 5*rating you have given after receiving the bar stools. I am pleased you have found the stools to look lovely, stylish and comfortable and fit into your kitchen perfectly! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Very pleased with my Parasol, very sturdy, and good quality.”

Helpful Report

Posted 1 year ago

Good Morning Pauline, Thank you for the feedback and ratings you have given after receiving the Cambridge parasol. I am pleased you are happy with the product and you have found it to be very sturdy and good quality too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Very pleased with my Parasol, very sturdy, and good quality.”

Helpful Report

Posted 1 year ago

“Lovely product, but doesn’t come with instructions!”

Helpful Report

Posted 1 year ago

Good Morning Chloe, Thank you for the feedback you have given after receiving your order. I am sorry you have not received any assembly instructions, if you still require these then please do drop a quick email to the support team at support@lakeland-furniture.co.uk along with your delivery address and the team will be happy to help. If you are then fully satisfied and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam Kind regards Sam

Posted 1 year ago

“Exactly what I hoped for! Very well made and look lovely!”

Helpful Report

Posted 1 year ago

Good Morning Margaret, Thank you for the great feedback and 5*rating you have given after receiving your order. I am pleased it is exactly what you had hoped for and is very well made and looks lovely! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Quick delivery I was kept informed every step of the way.I would buy from this company again.Bar stool was good quality at a good price.It was so easy to put together From a very happy customer.”

Helpful Report

Posted 1 year ago

Good Morning Lisa, Thank you for the great feedback and 5*rating you have given after receiving the bar stool. I am pleased you have found the stool to be good quality at a good price! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Just what we wanted a smaller green garden parasol. Not been used yet but looking forward to done sunshine so that we can. Excellent quick delivery.”

Helpful Report

Posted 1 year ago

Good Morning Carole, Thank you for the great feedback and 5*rating you have given after receiving the parasol. Hopefully the sunshine will soon be here for you to be able to use the product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Sturdy base we which we bought with parasol. Very happy with purchase. Excellent quick delivery.”

Helpful Report

Posted 1 year ago

Good Morning Carole, Thank you for the great feedback and 5*rating you have given after receiving the base unit for the parasol. Hopefully the sunshine will soon be here for you to be able to use the products. Kind regards Sam

Posted 1 year ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews