Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was as described, shipping was efficient and received in good condition.”

Helpful Report

Posted 2 years ago

Good Morning Louise, Thank you for taking the time to leave a review and a 5*ratings after receiving your order. I am pleased you found the product was as described, shipping was efficient and it was received in good condition. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Lakeland Furniture was really fast on delivery and items were good.”

Helpful Report

Posted 2 years ago

Good Morning Mafalda, Thank you for the feedback and rating you have given after receiving your order. I am pleased you found the items to be delivered swiftly and the items to be good. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“I’m very pleased with the styling and the comfort of the chair. It was a good price and delivered quickly. I have only taken a star off as it smells very strongly of plastic.”

Helpful Report

Posted 2 years ago

Good Morning Emily, Thank you for the feedback you have given after receiving the chair. I am sorry to read that there is a strong plastic smell and all I can do is apologise and ask you to please do not hesitate to contact the support team at support@lakeland-furniture.co.uk where they will be happy to help. I am however pleased that you are happy with the styling and comfort of the chair. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Ordered 3 m parasol - easy to order received promptly fits in place old one which is great and works well.”

Helpful Report

Posted 2 years ago

Good Morning Christopher, I am pleased you are happy with your order and you found that ordering the parasol was easy, you received the item promptly and works well. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Fantastic customer service. I ordered a chair that came on time and well packaged; I did have a slight problem I raised with the customer team who remedied it immediately.”

Helpful Report

Posted 2 years ago

Good Morning Sophie, Thank you for the great feedback you have given along with the 5*ratings also after receiving your chair. I am pleased the team rectified a problem that you had and you are now fully satisfied with the product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Must admit hadn't heard of you before but I am so pleased with my dining room chairs,excellent value,quick delivery and all packaged well . I am thrilled with my purchase .”

Helpful Report

Posted 2 years ago

Good Morning Anna, Thank you for taking the time to leave a review after receiving your new dining chairs. I am pleased you have found them to be excellent value with a quick delivery and well packaged too, leaving you thrilled with your purchase. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Bought a 2m umbrella and rain cover for our 4 seater wooden picnic table. A little pricier than some other companies, but good quality materials used. Delivery was supposed to be DPD and the tracking facility said they were waiting for the goods. Royal Mail actually delivered, untracked. Anyway, everything arrived in good time and undamaged.”

Helpful Report

Posted 2 years ago

Good Afternoon, Thank you for taking the time to leave a review after receiving the parasol and rain cover and I am pleased you have found it to be good quality materials used. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Deliexcellent excellent chair as described.”

Helpful Report

Posted 2 years ago

Good Afternoon Chris, Thank you for taking the time to leave a review and a 5*rating too after receiving your order. I am pleased you have found the chair to be excellent and as described. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Very good quality furniture delivered swiftly”

Helpful Report

Posted 2 years ago

Good Morning Leslie, Thank you for the feedback and rating you have given after receiving your order. I am pleased you have found it to be very good quality and was delivered swiftly. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“So very pleased with the bar stools. Most impressed with them”

Helpful Report

Posted 2 years ago

Good Morning Irene, Thank you for the feedback and 5*rating after receiving your order. I am pleased you are happy with your bar stools and you are most impressed with them. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Speedy delivery, excellent quality and a reasonable price. Absolutely love my silver sparkly chairs!”

Lakeland Furniture 5 star review on 5th March 2022

Helpful Report

Posted 2 years ago

Good Afternoon Deborah, Thank you for the amazing feedback and 5*rating you have given after receiving the Ava Dining Chairs. They look amazing and sparkly around your dining table. We love them! Kind regards Sam

Posted 2 years ago

“Ordering was easy and the chair was delivered within two days. Just as the photos online and as we envisaged. Very pleased. Makes the desk area look very classy!”

Helpful Report

Posted 2 years ago

Good Afternoon, Thank you for the feedback and rating you have given after receiving the chair. I am pleased you have found the chair to make the desk area look very classy. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Delivery was quick but there was a item missing from it which i have not received yet”

Helpful Report

Posted 2 years ago

Good Afternoon Michael, Thank you for taking the time to leave a review after receiving your order. I am sorry to read that an item was missing from your order when it was delivered. Looking into this just now the support team have informed me that it has now been delivered. If you do have any problems then please do let them know. You can contact them at support@lakeland-furniture.co.uk where they will be happy to help. Kind regards Sam

Posted 2 years ago

“Delighted with our purchase which arrived extremely quickly and in perfect condition. Purchase was prompted by accidental damage to an existing Gel chair.”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you are delighted with your order which arrived quickly and in perfect condition. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Great service & v.good product, be aware that our bar stools were different fixing centres, overcome with a sharp drill & a steady hand.”

Helpful Report

Posted 3 years ago

Good Afternoon Stephen, Thank you for taking the time to leave a review and a 5*rating also after receiving your base unit. I am pleased you received a great service from us and you found it to be a very good product too! If you do have any problems with the item then please do not hesitate to contact the team at support@lakeland-furniture.co.uk where the team will be happy to help. Kind regards Sam

Posted 3 years ago

“Very happy with overall experience, lovely looking comfy chairs 😊”

Helpful Report

Posted 3 years ago

Good Morning Sharon, Thank you for taking the time to leave a review and a 5*rating also after receiving your new chairs. I am pleased you are very happy with the overall experience and they are lovely looking comfy chairs. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Good quality chair very fast delivery”

Helpful Report

Posted 3 years ago

Good Morning Jill, Thank you for the feedback and 5*rating you have given after receiving the chair. I am pleased you have found it to be a very good quality chair with a fast delivery too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Bought 2 kitchen chairs in the sale. Quick delivery and easy to assemble. Look good in my kitchen too!”

Helpful Report

Posted 3 years ago

Good Morning, thank you for the 5*rating and feedback you have given after receiving the bar stools. I am pleased they were delivered quickly and look good in your kitchen. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Arrived quickly and easy to put together.”

Helpful Report

Posted 3 years ago

Good Morning Elizabeth, Thank you for the feedback you have given and the 5*rating also after receiving your order. I am pleased they arrived quickly and were easy to assemble. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Well manufactured bar stools; as per description”

Helpful Report

Posted 3 years ago

Good Morning Susan, Thank you for the feedback and 5*rating you have given after receiving the bar stools. I am pleased you have found them to be well manufactured and as per description. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews