Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, easy to put together, securely wrapped, lovely bar stools.”

Helpful Report

Posted 3 years ago

Good Morning Robert, Thank you for the feedback and 5*rating you have given after receiving the bar stools. I am pleased you have received excellent service and you have found the stools to be lovely! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“V good service and quality”

Lakeland Furniture 5 star review on 19th February 2022

Helpful Report

Posted 3 years ago

Good Morning Fleur, Thank you for the feedback and rating you have given after receiving the Santos Bar stools. I am pleased you have found them to be good quality! Thank you also for sharing the great image here with us, for doing so I shall forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“My office chair arrived very quickly.”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving your new office chair. I am pleased it arrived quickly for you. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Purchased bar stools to replace worn set. Look great, fit well in the area. Good price. Probably a little lighter in weight than expected. Great delivery from Lakeland but the carrier poor”

Helpful Report

Posted 3 years ago

Good Morning Anthony, Thank you for the feedback and rating you have given after receiving the bar stools. I am pleased you have found them to look great, fit in well and were a good price too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Chairs were perfect, however within a couple of days they had almost doubled in price.😱”

Helpful Report

Posted 3 years ago

“Superb service including delivery within 36 hours of order. Goods in excellent condition and clear assembly instructions (with the correct bolts etc!).”

Helpful Report

Posted 3 years ago

Good Morning Paul, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you have found the service to be superb, along with a quick delivery, goods in excellent condition! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Searched at length for office chairs online, Lakeland easily had the best selection, great designs at sensible prices. Ordering was easy and delivery in 48hrs as stated. Very pleased with the product I received.”

Helpful Report

Posted 3 years ago

Good Morning Ross, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you found us to have the best selection, great designs at sensible prices and you are very pleased with the product received. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Top class service from order through to delivery. Website easy to navigate and clear communications from Lakeland on each step of the order.”

Helpful Report

Posted 3 years ago

Good Morning Philip, Thank you for the great feedback and 5*rating you have given after receiving your order. I am pleased you received top class service from ordering to the delivery! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Goods deliverd super quick, lovely quality and great price.”

Helpful Report

Posted 3 years ago

Good Afternoon Jonathan, I am pleased you are happy with your order and the product was delivered quickly and you have found the item to be lovely quality and a great price too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Best customer service I’ve had in years! Delivery on time, fast response to an email I sent and speedy resolution tons problem I had. Would recommend (and have) to anyone”

Helpful Report

Posted 3 years ago

Good Morning Victoria, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. I am pleased you found our customer service team to be very helpful and speedy in resolving a problem you had. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Delighted with the three kitchen bar stools which were delivered on time.”

Helpful Report

Posted 3 years ago

Good Morning Mary, Thank you again for leaving a review and 5*rating you have given after receiving your order. I am pleased you are delighted with the three bar stools and that they were delivered on time! Kind regards Sam

Posted 3 years ago

“Chairs arrived really quickly. High quality and very comfortable. I was worried about buying furniture online but it was all fine.”

Helpful Report

Posted 3 years ago

Good Morning Paul, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased the chairs arrived swiftly and you found them to be of high quality and very comfortable too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“I was really pleased with the quality of the office chair. Customer care both before and after my purchase was excellent. There was a small damaged part which was replaced within 24 hours of reporting so service could not have been better.”

Helpful Report

Posted 3 years ago

Good Morning Joanne, Thank you for the feedback you have given and the 5*rating you have given after receiving the chair. I am pleased our support team were able to help rectify the damaged part and replace it swiftly for you and you are now fully satisfied with the product and service. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Needed a bar stool and Lakeland had a huge selection spanning low to high price ranges and every colour and material under the sun; made it hard to choose from so many! Ended up buying 3 Cuban stools which arrived after 2 days and were dead simple to assemble. Very pleased with my purchase and would recommend Lakeland based on their selection of items, price point and speedy delivery.”

Helpful Report

Posted 3 years ago

Good Afternoon Rebecca, Thank you for taking the time to leave a review and 5*rating also after receiving the Cuban Bar Stools. I am pleased they arrived swiftly, were easy to assemble and you are very happy with your purchase. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Excellent service all round”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you have received excellent service. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Very pleased with product and very impressed with service and delivery.”

Helpful Report

Posted 3 years ago

Good Morning Neil, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you are happy with the product and very impressed with the service and delivery too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Brilliant from start to finish - excellent quality bar stool which looks exactly as it did on the website, and was delivered in the blink of an eye. Thank you!”

Helpful Report

Posted 3 years ago

Good Morning Linda, Thank you for taking the time to leave a review after receiving your order. I am pleased you found the service to be brilliant and the bar stool to be excellent quality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“We ordered 3 bar stools, we had looked around at a few websites but Lakeland Furniture had the best price for what we wanted and they came very quickly. They were packaged well and everything was included.”

Helpful Report

Posted 3 years ago

Good Morning Claire, Thank you for taking the time to leave a review. We are pleased to read you are happy with the 3 barstools and you found that we had the best price. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Great product. Good price. Discount code available so even better! Super efficient delivery and fab customer service. I would definitely use them again 😊”

Helpful Report

Posted 3 years ago

Good Afternoon Lois, Thank you for the great feedback and 5*rating you have given after receiving the product. I am pleased you found it to be a great product at a good price and also a fab customer service. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“The Black Cuban bar stools were great when initially purchased albeit I had some initial issues with parts which were resolved reasonably quickly. 3 months after the warranty period ended, we noticed a tear next to the seam on one and although it is acceptable that they would not provide a free replacement, I could not even purchase a replacement part e.g. the seat which seems wasteful.”

Helpful Report

Posted 3 years ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews