Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found some great bar stools on Lakeland furniture website and was very pleased with the price point and easy ordering. Delivery time was very quick also. Very happy customer.”

Helpful Report

Posted 2 years ago

Good Morning Andrew, Thank you for the feedback and ratings you have given after receiving your new bar stools. I am pleased you found ordering to be easy with a quick delivery and the the bar stools to be great! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Easy ordering and fast delivery of a good quality piece”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for taking the time to leave a review and ratings after receiving your order. I am pleased you found ordering easy with a fast delivery and a good quality piece of furniture. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Amazing… my item arrived so quickly!!”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for taking the time to leave a 5*rating after receiving your order. I am pleased your order arrived quickly and you have found it to be amazing! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Easy ordering and quick delivery. Very helpful customer services. Lovely bar stools, would highly recommend.”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for taking the time to leave feedback and a 5*rating also after receiving your order. I am pleased to read ordering was easy with a quick delivery, the customer service team were very helpful and the bar stools are lovely! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Easy to order with very efficient and speedy delivery! Ideal for me. Thank you”

Helpful Report

Posted 2 years ago

Good Morning Veronica, Thank you for taking the time to leave great feedback and a 5*rating after receiving your order. I am pleased you found the delivery to be speedy and ordering was easy and efficient. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“I came upon Lakeland furniture through an internet search for a specific product and purchased on the basis of the product style, being just what we wanted; and the price. My product, a kitchen bar stool; was accurately described with good photos and what’s more delivery was super fast. I’d definitely purchase from this supplier in the future.”

Helpful Report

Posted 2 years ago

Good Morning Rebekah, Thank you for taking the time to leave a wonderful review and 5*rating also after receiving the bar stool. I am pleased it was delivered super fast and was accurately described. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Trimming quality not great, slightly disappointing quality for the money,”

Helpful Report

Posted 2 years ago

Good Morning Martin, I am sorry to read that you have been disappointed with the product. Can I ask if you have not done so already to please email the support team along with images of the trim and they will be happy to look into this for you. The email address is support@lakeland-furniture.co.uk I hope this information helps. Kind regards Sam

Posted 2 years ago

“Very impressed with our Lakeland kitchen bar stools. Good quality and very stylish”

Lakeland Furniture 5 star review on 28th January 2023

Helpful Report

Posted 2 years ago

Good Morning Marcelle, Thank you for taking the time to leave a 5*rating after receiving the Eris bar stools. I am pleased you are really impressed with the product and found them to be good quality and very stylish too! Thank you also for sharing the image here with us, for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Amazing bar stools top quality and quick delivery.”

Lakeland Furniture 5 star review on 25th January 2023

Helpful Report

Posted 2 years ago

Good Morning, Thank you for taking the time to leave a review and a 5*rating after receiving your new bar stools. They look wonderful in your home! Thank you also for sharing the image here and for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Great quality with good selection , simple purchase process , excellent communication throughout the delivery process. You get ALL 5 stars !!! We’ll done”

Helpful Report

Posted 2 years ago

Good Morning David, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. I am pleased you have found the products to be great quality with a good selection. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Prompt delivery and well packaged. Bar stools as described snd easy to put together.”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for taking the time to leave a review after receiving your order. I am pleased you received a prompt delivery and the bar stools are as described and were easy to assemble. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Amazing customer service and excellent value”

Helpful Report

Posted 2 years ago

Good Morning David, Thank you for taking the time to leave 5*review after receiving your order. I am pleased you have found the product to be excellent value and the customer service to be amazing. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Our two bar stools are exactly what we thought they would be, good value and quality, Delivery was exactly as promised”

Helpful Report

Posted 2 years ago

Good Morning John, Thank you for taking the time to leave a 5*review after receiving the bar stools. I am pleased they are exactly what you thought they would be, good value and quality! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Nice quality, arrived quickly and packaged safely”

Helpful Report

Posted 2 years ago

Good Morning Francesca, Thank you for the great feedback and 5*rating after receiving your order. I am pleased you have found the product to be nice quality, arrived quickly and packaged safely too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“I asked for next day delivery, but parcelforce failed and took 5 days. Not really Lakeland's fault. The office chair is of a surprisingly good quality, better than expected. However, the chair does lean to one side on the swivel. I will be notifying Lakeland and will see how they respond.”

Helpful Report

Posted 2 years ago

Good Morning Steve, Thank you for taking the time to leave feedback and ratings after receiving your order. I am sorry to read that the delivery did not go to plan but I am pleased you have now found the product to be good quality, better than you had expected. Regarding the chair leaning, can I ask you to please email the support team with any images or information that they can look into and they will be happy to help. Their email is support@lakeland-furniture.co.uk where they will be happy to help. Kind regards Sam

Posted 2 years ago

“Goods were damaged, but customer service was very good and dealt with issue promptly. Very happy with my chairs.”

Helpful Report

Posted 2 years ago

Good Morning Jane, Thank you for the feedback you have given after receiving your order. I am sorry to read you found the product to be damaged but I am pleased that the support team were able to get this resolved swiftly and you are now happy with the items. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Bar stools delivered as advertised very pleased with them going to order x2 more recommended seller”

Helpful Report

Posted 2 years ago

Good Morning Peter, Thank you for the feedback you have given after receiving your order. I am pleased you are very happy with them and you will be ordering 2 more. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Ordered 3 Casa Knocker Bar Stools Charcoal Grey Fabric. The parcels were well packed, and have to say, someone who is a woman of certain elderly status,😂😂 and not DIY orientated, I actually found them quite easy to put together. It was important that I had paper instructions attached to the bases, otherwise I would have struggled. The stools are well finished, and the only minor niggle I have is that you have to get off the stool to move them up with the hydraulic system ( unless I have made a boo- boo putting them together! ) I am very happy with the quality of the stools, they look quite expensive, and thought they were priced very reasonably. The delivery of them is however another story, DPD were not the most efficient, and lost one of the boxes by not reading my delivery instructions. Managed to track the box after realising they had delivered to the wrong building. 🙈🙈🙈 That aside, very content with my purchase and your good customer updates 👍🏼👍🏼👍🏼”

Helpful Report

Posted 2 years ago

Good Afternoon Jennifer, Thank you for the amazing feedback and 5*rating you have given after receiving the Casa bar stools. I am sorry to read that one box was in fact delivered to the wrong building but I am pleased to see that you managed to track this yourself and you are fully satisfied with the product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Was very pleased with the new bar stools. Reasonably priced, easy to assembly, stylish, very comfortable and easy to clean and arrived in quick order. What’s not to like I say.”

Helpful Report

Posted 2 years ago

Good Morning Karen, Thank you for the great feedback and 5*rating you have given after receiving the bar stools! I am pleased you found them to be reasonably priced, easy to assemble, stylish and very comfortable too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“I was hesitant to purchase from Lakeland as the prices seemed very good. I did a little digging and after reading various reviews/opinions from various sites and making sure it was a legitimate British company, I placed an order for 4 bar stools ( January 2023) I am thrilled with my purchase. They came quickly, easy to assemble and exactly as shown on the website. Without doubt, I would definitely buy from Lakeland furniture again with every confidence. Thank you LF for being a genuine company folk can trust. With respect, Ann.”

Helpful Report

Posted 2 years ago

Good Afternoon, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. I am pleased they arrived quickly were easy to assemble and exactly shown as on the website! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews