Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the Oxford parasol. Excellent delivery and customer service, would highly recommend buying from Lakeland.”

Helpful Report

Posted 1 year ago

Good Morning Natalie, Thank you for taking the time to leave feedback and a 5*rating after receiving the Oxford parasol. I am pleased you received excellent service and the delivery was excellent too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“just good need steps to put the cover on and I am 6 feet tall”

Helpful Report

Posted 1 year ago

“great product well pleased with it , delivery service lets you down need to consider other delivery companies”

Helpful Report

Posted 1 year ago

Good Morning John, Thank you for the feedback you have given after receiving your order. I am pleased you have found the product to be great! If you do have any problems then please do let the team know at support@lakeland-furniture.co.uk where they will be happy to help. Kind regards Sam

Posted 1 year ago

“Thankyou for our lovely bar stool, we are so pleased with our item.The quality is superb and the delivery was so fast too !! Many thanks again and will be back as we are giving our bungalow a complete make-over and will be needing more furniture as we re-decorate.”

Helpful Report

Posted 1 year ago

Good Morning Mark, Thank you for the feedback and rating you have given after receiving your new bar stool. I am pleased you have found the stool to be lovely, the quality is superb along with a quick delivery. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Fantastic quality products great prices and fast delivery”

Helpful Report

Posted 1 year ago

Good Afternoon Terence, Thank you for taking the time to leave a great review after receiving your order. I am pleased you have found the item to be fantastic quality products, great prices with a fast delivery too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Nice quality and colour , bought it for my Daughter as her garden is small and it’s the perfect size .”

Lakeland Furniture 5 star review on 1st May 2023

Helpful Report

Posted 1 year ago

“I ordered a set of bar stools and absolutely love them, they are model, comfortable and stylish . At a very reasonable price to. I had a few problems with the 1st set that were sent but the customer service people were outstanding in sorted out collecting and delivering a new set which are prefect.”

Helpful Report

Posted 1 year ago

Good Afternoon Gail, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am sorry to read that the 1st set had a few problems but I am pleased to read that the replacement ones are prefect for you, comfortable and stylish. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Excellent communication as unfortunately the wrong colour stand was sent with my bar chairs. A couple of emails and the correct ones were sent and the others were collected the next day. A refreshing change.”

Helpful Report

Posted 1 year ago

Good Morning Lisa, Thank you for the great feedback and ratings you have given us after receiving your bar stools. I am sorry to read that you received the wrong colour base units at first but I am pleased this was rectified swiftly with the team and you are fully satisfied now with your order. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“The company have been very helpful over a query that I had . The parasol is good value for money. I would buy from them again.”

Helpful Report

Posted 1 year ago

“Very thin plastic but it does the job.”

Helpful Report

Posted 1 year ago

Good Morning Carol, Thank you for taking the time to leave a review after receiving the parasol cover. I am sorry to read you feel the cover is very thin. Please do not hesitate to contact the team if you are not fully satisfied with the cover and they will be happy to help. You can contact the team at support@lakeland-furniture.co.uk where they will be happy to help. Kind regards Sam

Posted 1 year ago

“Felt very pleased to buy from Lakeland. Quick delivery great products. Thank you”

Helpful Report

Posted 1 year ago

Good Morning Adrian, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased your order was delivered quickly and you felt pleased with your order. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ once in your home onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Very useful service offering spare parts for bar stools. Saved having to bin one. Reasonable price and very quick, well done!”

Helpful Report

Posted 1 year ago

Good Morning Martyn, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased you found the service of offering spare parts to be useful and it saved you from getting rid of one of your old bar stools. If there is anything else the team can help with then please do not hesitate to contact the team at support@lakeland-furniture.co.uk where they will be happy to help. Kind regards Sam

Posted 1 year ago

“Very good quality, and easy to assembled. Very quick service. Thank you.”

Helpful Report

Posted 1 year ago

Good Morning Gustavo, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased you have found the product to be very good quality and easy to assemble. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ once in your home onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“3 barstools ordered in vintage brown. Pros: items arrived on time. They were easy to assemble. Stool looked good and comfortable to sit. Cons: Plastic paint was chipping a bit and the decoration ring felt cheap but those are hardly noticeable and didnt take away the beauty of the stool itself.”

Lakeland Furniture 4 star review on 10th April 2023

Helpful Report

Posted 1 year ago

“Loved my purchase. The product arrived in under 2 days. Thoroughly delighted with service and kitchen stool”

Helpful Report

Posted 1 year ago

Good Morning Val, Thank you for the feedback and 5*rating you have given after receiving your bar stools. I am pleased they arrived quickly, loved your purchase and delighted with the service! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ once in your home onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Well made barstool, lovely colour easy delivery”

Helpful Report

Posted 1 year ago

Good Morning Louise, Thank you for taking the time to leave feedback and a 5*rating after receiving the bar stool. I am pleased you have found the item to be well made, a lovely colour too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ once in your home onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“A great product at a very competitive price, delivered quickly and efficiently”

Helpful Report

Posted 1 year ago

Good Morning Craig, Thank you for taking the time to leave a 5*rating after receiving your order. I am pleased you have found it to be a great product and at a competitive price. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ once in your home onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Great quality for price, really easy to make, but would be even easier if screws were slightly longer. Cheers.”

Helpful Report

Posted 1 year ago

Good Morning, Thank you for taking the time to leave a 5*rating after receiving your order. I am pleased you have found them to be great quality for the price! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ once in your home onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Good quality product easily assembled. The only problem is the covers on the armrests are not a very good fit. Would appreciate it if you could send us 4 new covers.”

Helpful Report

Posted 1 year ago

Good Morning Christine, Thank you for taking the time to leave feedback after receiving the bar stools. I am pleased you have found them to be good quality and easily to assemble, but I am sorry to read that the arm rests are not a good fit. Can I ask you to please email the support team at support@lakeland-furniture.co.uk where the team will be happy to help with this. If you have managed to get the covers on please do take am image of the problem and they will be able to look at this. Kind regards Sam

Posted 1 year ago

“Bought two of the orange bar stools. Very quick delivery. Easy to assemble, great colour and good quality. Very pleased with our purchase.”

Helpful Report

Posted 1 year ago

Good Morning Jan, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased you found that they arrived swiftly, were easy to assemble, great colour and good quality too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ once in your home onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews