Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was brilliant, deliveries are hard to get at the moment and the chair came within two working days, really pleased with it, its comfortable and it looks great in our new office space!”

Helpful Report

Posted 4 years ago

Good Morning Fern, I am pleased to read you are happy with your new chair and you have found it to be comfortable and looks great in your new office space. Thank you for the amazing feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Replacement DSR dining chairs for some I bought from same company about 10 years ago. Arrived really quickly, quality is great for the price, and look great. Very happy :)”

Helpful Report

Posted 4 years ago

Good Morning, I am pleased to see how happy you are with your 2nd order of the DSR Dining Chairs. I am pleased they arrived quickly, quality is great for the price and look good too. Thank you for the amazing feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“My wife and I were browsing the internet looking everywhere in vain for a new kitchen stool to compliment our newly fitted kitchen when luckily we came across the most chic design in Lakeland Furniture which was just what we wished for! Not only that, it was discounted in the sale together with free delivery! We felt so lucky when it arrived within 3 days and the stool is height adjustable so it suits both of us!”

Helpful Report

Posted 4 years ago

Good Morning Robert, Thank you for the amazing feedback you have given and also the 5*rating too after receiving your new bar stool. I am pleased that you have found that with the adjustable height it is suitable for you and your wife. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Lovely Wyatt faux leather stools. Bought for my daughter for her new kitchen. Delivery quick and efficient and replacement stool was delivered without fuss...”

Helpful Report

Posted 4 years ago

Good Morning Karen, I am pleased to read you and your daughter are happy with the Wyatt Bar Stools and the overall servive you have recieved from us. Thank you for the wonderful feedback and rating you have given today. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your daughters new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“I love the look of my new stools,very sturdy thanks Lakeland”

Helpful Report

Posted 4 years ago

Good Morning Sue, I am pleased you are happy with your new stools and you have found them to be a sturdy product. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“I bought the Wyatt bar stool and for the price, thought it to be well worth the money. It was comfortable and felt sturdy and the had just the right amount of padding. The initial order went missing but a quite email to customer service dealt with the problem and had the order delivered within 24hrs. The wrong colour was originally delivered but another quick email and a replacement was arranged. Unfortunately, I had to return the stool as it was too high for the table I needed it for but would buy again, paying closer attention to the height stated on the website. Returning the order was more tedious as the package was collected by a courier company but the timeframe for collection was 9 hrs which means you would have to take the day off work.”

Helpful Report

Posted 4 years ago

“Furniture is very good quality and the prices are very reasonable”

Helpful Report

Posted 4 years ago

Good Afternoon, I am pleased you are happy with your new furniture and I would like to Thank you for the great feedback and 5*rating you have given today. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“User friendly website and very quick delivery . The bar stools were well packaged”

Helpful Report

Posted 4 years ago

Good Morning Maxine, I am pleased to read you are happy with your new bar stools and the overall service you have received and I would like to thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Amazing service...fantastic value”

Helpful Report

Posted 4 years ago

Good Morning Susan, Thank you for the great feedback and rating you have given after receiving your new product. I am pleased you received excellent service and you found the product to be fantastic value too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Absolutely fantastic company rang up about a damaged base on my barstool received a replacement next day one more can you ask for many thanks will definitely buy from you again mike”

Helpful Report

Posted 4 years ago

Good Morning Michael, I am sorry to read that on delivery of your new bar stools you found there to be damage on the base but I am pleased that the customer service team helped rectify this swiftly for you and your now fully satisfied with your order. Thank you for the feedback you have given and the 5*rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Bed lovely, however had some small marks excellent customer service to sort issue”

Helpful Report

Posted 4 years ago

Good Morning, I am sorry to read that on delivery of your new bed you found there to be small marks but i am pleased you received excellent customer service to rectify this for you and you are now fully satisfied. Thank you for the feedback you have given and the 5*rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“We ordered two of these chairs in orange to complement our white ones. They are great quality and arrived in two days! Good price too.”

Helpful Report

Posted 4 years ago

Good Morning Liz, Thank you for the wonderful feedback and 5*rating you have given after receiving your new orange chairs. I am pleased you found them to be great quality and arrived quickly. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Very happy with our Recently purchased chairs. Delivery quick and good quality”

Helpful Report

Posted 4 years ago

Good Morning Paul, Thank you for the great feedback and rating you have given after receiving your new chairs. I am pleased you have found them to be good quality and the delivery was swift. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“The stools were delivered quickly and were well packaged. The stools were easy to assemble. Price was reasonable”

Helpful Report

Posted 4 years ago

Good Morning Andrew, I am pleased to read you are happy with your new bar stools and they were delivered quickly, easy to assemble and the price was reasonable. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Nice kitchen bar stools, easy to assemble,”

Helpful Report

Posted 4 years ago

Good Morning Neil, I am pleased you are happy with your new bar stools and you found them to be nice and easy to assemble. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“I shopped around for some time for a desk chair and settled on one from Lakeland. I looked lovely on line and I wasn't disappointed when it arrived. The quality of the chair is superb and it looks more expensive than the retail price. Delivery was efficient and the chair was easy to assemble. Very impressive all round from Lakeland!”

Helpful Report

Posted 4 years ago

Good Morning Phil, Thank you for the wonderful feedback and 5*rating you have given after receiving your new desk chair. I am pleased you found the quality to be superb and it looks more expensive than the retail price. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Good customer service after receiving a damaged product”

Helpful Report

Posted 4 years ago

Good Morning Amy, I sincerely apologise that on the delivery of your order you found them to have some damage, but I am pleased you received good customer service regarding this matter. Thank you for the feedback you have given and the rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Bought 4 chrome acrylic bar stools. Super sturdy and great for the kids. Very easy to assemble. Great instructions. I’ll definitely recommend .Delivery was quick and efficient. Customer services are fantastic. Great communication Fantastic purchase all round. Very happy Lakeland customer 😊”

Helpful Report

Posted 4 years ago

Good Afternoon Victoria, wow your new Loco Bar Stools are looking amazing in your home and we are very happy you like them so much. Thank you for the wonderful feedback you have given and also for sharing the amazing image here. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Excellent quality products and fantastic delivery - received within 2 days of ordering!”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your new product. I am pleased you have found the quality to be excellent with a fantastic delivery. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Great price, great communication. Delivered on time. Item as described. More than happy with the result and look of these stools I purchased. Love them!!! Quality item and comfy too. Will definately use lakeland again. Would reccomend.”

Helpful Report

Posted 4 years ago

Good Morning Caroline, Thank you for the amazing feedback and 5*rating you have given after receiving your new Star Gel Bar Stools. I am pleased you are happy with the product, quality and you have found them to be comfy too. Thank you also for the great image here. For sharing this picture I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews