Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,885 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 19th March 2025

1596

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

Posted 2 months ago

Thank you for your kind words! We're so pleased to hear that you had a great experience with our service. If you ever need anything else, we’d be happy to help. We appreciate your support and look forward to serving you again! Best regards, The Lakeland Furniture Team

Posted 2 months ago

“Got an very good bargain, furniture is quality, well-made and versatile. Quick helpful delivery and received phone call before to make sure I would be in - excellent service thank you!”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We're delighted to hear that you’re pleased with the quality and versatility of your furniture, as well as our delivery service. Ensuring a smooth and convenient experience for our customers is a top priority, so it’s great to know we met your expectations. We truly appreciate your support and look forward to serving you again in the future. Enjoy your new furniture! Best regards, The Lakeland Furniture Team

Posted 2 months ago

“Fantastic company, cannot rate them highly enough. My breakfast bar stools arrived very promptly and were of a very high standard. Unfortunately there were some small scratches on the base, I contacted customer services, who were brilliant. Less than twenty four hours later, I received a replacement. Would highly recommend them to everybody. I wish more companies were like this one”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We’re absolutely thrilled to hear that you had such a positive experience with us. While we’re sorry about the initial issue with your stools, we’re so pleased that our customer service team was able to resolve it quickly for you. Your kind words and recommendation mean the world to us! We always strive to provide top-quality products and service, and it’s wonderful to know we’ve met your expectations. Thanks again for choosing Lakeland Furniture—we’d love to assist you again in the future! Best regards, The Lakeland Furniture Team 😊

Posted 2 months ago

“Fantastic support team and great quality furniture ⭐️ ⭐️ ⭐️⭐️⭐️”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review! ⭐️⭐️⭐️⭐️⭐️ We're delighted to hear that you had a great experience with our support team and that you're happy with the quality of our furniture. Your kind words mean a lot to us! If you ever need anything else, we’re always here to help. Enjoy your furniture, and thanks again for choosing Lakeland Furniture! Best regards, The Lakeland Furniture Team 😊

Posted 2 months ago

“I love my Zeus black buttoned stool with arms and it has a black pedestal base too. I love that I can swivel 360 degrees around on it from worktop to my sink to my kitchen bin, as I am disabled. Fantastic customer service too.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We're so happy to hear that you love your Zeus black buttoned stool and that its 360-degree swivel feature makes life easier for you. Knowing that our furniture is making a positive impact, especially for accessibility, truly means a lot to us. We're also delighted that you had a great experience with our customer service team. If you ever need any further assistance, we’re always here to help. Enjoy your new stool, and thanks again for choosing Lakeland Furniture! 😊 Best regards, The Lakeland Furniture Team

Posted 2 months ago

“Quick delivery”

Helpful Report

Posted 2 months ago

Good Afternoon John, Thank you for your 5-star review! We're glad you were pleased with the quick delivery. We appreciate your support and hope to serve you again soon! Kind Regards Sam

Posted 2 months ago

“Always excellent friendly service.”

Helpful Report

Posted 2 months ago

Good Morning Kathy, Thank you for your kind words! We're delighted to hear that you always have a great experience with us. Your support means a lot, and we look forward to serving you again soon! Kind regards Sam

Posted 2 months ago

“Very efficient service”

Helpful Report

Posted 2 months ago

Good Morning Sally, Thank you for your kind review! We're delighted to hear you were happy with our service. If there is anything else we can help you with then please do not hesitate to contact the support team at support@lakeland-furniture.co.uk where a member of the team will be happy to help. Kind regards Sam

Posted 2 months ago

“excellent service and great prices”

Helpful Report

Posted 2 months ago

Good Morning Mark, Thank you for your kind words! We're delighted to hear you were pleased with our service and prices. We appreciate your support! If you do require anything further then please do let the team know at support@lakeland-furniture.co.uk where a member of the team will be happy to help. Kind regards Sam

Posted 2 months ago

“I have bought two Lakeland Cuba chairs for home offices and they are very comfortable and stylish. Highly recommended. Just wish the white color will be available again.”

Helpful Report

Posted 2 months ago

Good Morning Hui, Thank you for your wonderful review! We're delighted to hear that you find the Lakeland Cuba chairs comfortable and stylish. We appreciate your feedback and will certainly pass along your interest in the white colour returning. Enjoy your chairs! Kind regards Sam

Posted 2 months ago

“Very happy with the breakfast/bar stools, sturdy well made.”

Helpful Report

Posted 2 months ago

Good Morning Lynne, Thank you for your lovely review! We're so glad you're happy with the stools and appreciate your kind words about their quality. Enjoy! Kind regards Sam

Posted 2 months ago

“All good. Good quality and easy to assemble ( no instructions)”

Helpful Report

Posted 2 months ago

Good Afternoon, Thank you for your feedback! We're glad to hear you’re happy with the quality and ease of assembly. We appreciate your note about the instructions and will pass it on to our team. If you ever need any assistance, feel free to reach out and our team will be happy to help. Kind regards Sam

Posted 2 months ago

“The right product, at the right price, delivered on time, with all necessary instructions, that were easy to follow. Quality product. What more could you ask!”

Helpful Report

Posted 2 months ago

Good Morning John, Thank you for your fantastic review! We're so pleased to hear that everything met your expectations—from the product quality to the price and timely delivery. It’s great to know the instructions were helpful too! We truly appreciate your support and look forward to serving you again. Kind regards Sam

Posted 2 months ago

“Great experience overall! Very pleased!”

Helpful Report

Posted 2 months ago

Good Morning Lila, Thank you for the wonderful feedback! We're so happy to hear you had a great experience and are pleased with your purchase. If there's anything else we can assist you with, feel free to reach out! Kind regards Sam

Posted 2 months ago

“got exactly what I paid for, and exactly like the pictures. no instructions with the stools, but easy enough to work out”

Helpful Report

Posted 3 months ago

Good Morning Anna, Thank you for your review! We're glad to hear you're happy with the stools and that they matched your expectations. We appreciate your feedback about the lack of instructions, but it's great to know you found them easy to assemble. If you ever need assistance or have more questions, feel free to get in touch! Kind regards Sam

Posted 2 months ago

“Good product and great value for money compared to other sites. Communication from Lakeland Customer Services was first class. I am very pleased.”

Helpful Report

Posted 3 months ago

Good Morning Colin, Thank you so much for your kind words! We're thrilled to hear you're happy with both the product and the customer service experience. We strive to offer great value and excellent support, so it's fantastic to know we hit the mark for you. If you ever need anything else, don’t hesitate to reach out! Kind regards Sam

Posted 2 months ago

“Good product for the money and super service from Lakeland. Thank you!!”

Helpful Report

Posted 3 months ago

Good Morning Laurence, Thank you for your kind words! We’re so pleased to hear you’re happy with the product and the service you received from us. Your satisfaction means a lot to us, and we’re grateful for your support. If there’s anything else we can help with in the future, don’t hesitate to reach out. Kind regards, Sam Lakeland Furniture Team

Posted 3 months ago

“Very pleased with the service from Lakeland. I received a quality product at a discounted price. The item was well packaged and delivery was speedy. A very good shopping experience.”

Helpful Report

Posted 3 months ago

Good Morning Kobe, Thank you for your wonderful feedback! We’re delighted to hear that you were pleased with our service, enjoyed the quality product at a discounted price, and found the delivery speedy and well-packaged. Providing a great shopping experience is our top priority, and it’s fantastic to know we hit the mark for you. We look forward to serving you again in the future! Kind regards Sam Lakeland Furniture Team

Posted 3 months ago

“Quick and efficient. Good quality product. Easy assembly.”

Helpful Report

Posted 3 months ago

Good Morning Maddie, Thank you for your fantastic feedback! We’re thrilled to hear you were happy with the quick and efficient service, the quality of the product, and the easy assembly. It’s always our goal to make things as seamless as possible for our customers, and it’s great to know we hit the mark. We hope to see you again soon! Kind regards Sam Lakeland Furniture Team

Posted 3 months ago

“Good service, quick delivery and pleased with the product at v reasonable price. No instructions accompanied to support assembly of the stools, but I found it relatively easy to figure out what to do intuitively.”

Helpful Report

Posted 3 months ago

Good Morning, Thank you for your valuable feedback! We're pleased to hear that you were happy with our service, fast delivery, and the product at a great price. We appreciate you mentioning the missing assembly instructions, and we're glad you were able to put the stools together intuitively. If you'd like the instructions to be sent to you, please feel free to contact our support team at support@lakeland-furniture.co.uk. We will certainly consider this for future improvements. Thank you for choosing us, and we look forward to serving you again soon! Kind regards, Sam

Posted 3 months ago

Lakeland Furniture is rated 4.6 based on 2,885 reviews